Grand City Hotel

Everything was great, including the location, staff, and convenience. However, for about 90% of my stay, I didn’t feel safe. Every night, around 12mn-2am, someone would try to open my doorknob. I have a doorknob alarm that would turn on every night, confirming my suspicion.

Nice location

Yes

They need to tidy their rooms, towels are old and with stain.

We got in late and guard was nit polite. Not friendly and very rude. We paid for the breakfast and staff could provide us even with water and reception staff are not friendly was rude and very racist.

Older building in the middle of a high traffic area.

The staff are well groomed and trained. The building needs an update. Room is clean but smells like old wood. Bathroom needs an improvement. Mirror has water stains, faucet is old and rusty, bidet faucet has mold.

Nice place centrally located

I stayed in a room that’s not safe to begin with because the lock is not secured so anybody could easily open it up. Also, the place is not clean at all and it looks really old.

Just an average hotel

not so clean. Not properly maintained room

I did like the AC and the shower. Amenities were slim like no shampoo or hot water heater for coffee. We had to wait to check in while they looked for the person to check in.

Poor WiFi connection and room is a bit dirty.

Food is good, staff is ok. Beds are ok. Have fridge. Tv reception is good. Daily housekeeping. Cob webs are present, air/con is loud, and brace yourself ROACHES mainly in bathroom and crawling in fouler floor, these roaches are big too. OMG so distressing considering we have to protect our luggage now. Call housekeeping to spray under sink. And we had to purchase a small can of spray. I mean can’t they put the pest under control. Disgusting. Instead of grand Hotel it should be called Roach hotel. Lol and we had to turn the bathroom sink water on from the shut off valve under the sink. If you turn it on to far the entire pipes start shaking and making a noise like a jack hammer. I guess it the pump trying to pump the water from deep in the well. They said all the rooms are like that but I don’t know. The price should only be 15 a day not 30 for superior room. My advice is if you don’t mind roaches and noising air/con and sink. You ok, jolly bees is close by. Roaches is the negatron and noisy water pump. Keep looking.

Older possible 5 star hotel, with good maintenance. Old style Central hot water system, New room AC, Parkay room floor, quiet surroundings. Well trained, polite, friendly staff. Nice dinning room, quality food, economical prices. A great hotel for cost conscience persons.

There was internet connection drop after few days and no one give right info about correcting password. There is was sometimes no towels and toilets roll in bath/toliet. This was my second time stay in same hotel. First visit 2017 i stay one month without complaints but tjis visit 11 nights but im not happy as 2017 trip

Needs an update due to its age...................................

It was very comfortable,with friendly staffs..highly recomended!

I loved the hotel the staff were friendly kind and very supportive The breakfast was amazing the rooms clean and large I will always stay at this motel when I am in Manila Also the price is great money for value

The only thing “Grand” about this hotel is its name!