9Hotel Mercy

Hotels
8.8
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

stefaniada
10.0
/ 10
Susana and the manager were great. Didn't like that there was no window for the shower.
Alex
10.0
/ 10
Great hotel! Nice staff! Good breakfast. Close to the ocean and city center.
Daniel
10.0
/ 10
This hotel is a small boutique hotel in a great location. Room was comfortable and clean. On the top floor is a small outisde bar with good views. Breakfast was good. Recommend this hitel if you like Boutique Hotels
In the Area
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Rua da Misericordia, 76, Sacramento, Lisbon, Distrito de Lisboa, Portugal, 1200-273

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
9Hotel Mercy is located in area / city Sacramento. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around 9Hotel Mercy

Rua da Misericordia, 76, Sacramento, Lisbon, Distrito de Lisboa, Portugal, 1200-273
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Others 2 9Hotel Mercy

Discover More About 9Hotel Mercy

Location


9Hotel Mercy is located in area / city Sacramento.

About 9Hotel Mercy

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

9Hotel Mercy is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at 9Hotel Mercy.

All facilities in 9Hotel Mercy

Others 9Hotel Mercy
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours
  • Concierge

Public Facilities

  • Others
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Smoking area

Business Facilities

  • Meeting rooms
  • Business center

Food and Drinks

  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in 9Hotel Mercy

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at 9Hotel Mercy
47
Number of floors in 9Hotel Mercy
7
Another facilities in 9Hotel Mercy
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in 9Hotel Mercy

What are available facilities at 9Hotel Mercy?
There are top facilites at 9Hotel Mercy such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at 9Hotel Mercy?
The standard check-in time at 9Hotel Mercy is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does 9Hotel Mercy provide breakfast?
Yes, 9Hotel Mercy provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does 9Hotel Mercy have?
9Hotel Mercy is a 4.0-star hotel.
How many floors does 9Hotel Mercy have?
9Hotel Mercy has 7 floors.
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More Reviews from Other Guests in 9Hotel Mercy

8.8
Very Good
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews 9Hotel Mercy

Number of reviews per page
20
40
Top reviews
Jesse
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Just a d- hotel. Supposed to have 2 twin beds which we didnt get and they would not rectify. Hallways are dark. No amenities. No anything. Could have stayed at a hostel
Marion
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unable to switch on air con in our room. Had to ask reception to do this for us. Both the toilet and bathroom doors did not close properly. Minor things but a bit annoying. The hotel was nice and in a good location.
stefaniada
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Susana and the manager were great. Didn't like that there was no window for the shower.
MONIQUE
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is in a great location, and has a great, modern feel to it in the lobby and rooftop bar. The view from the 6th floor suite patio is nice. We had the suite and it was really disappointing, especially for what we paid. The room felt dirty, musty, and had several issues upon arrival. The biggest thing is the air conditioning makes a loud noise that will not go away and made it hard to sleep at night. The wall cover to flush the toilet was falling off and even though someone came to “fix” it, it kept coming off. The shower didn’t drain well so there was water every where every time we showered, and the temperature would switch to scalding hot without notice so that made it uncomfortable to shower. The room itself had stains on the furniture and curtains and just didn’t feel very clean. My toddler dropped a toy under the bed and it was covered in dust. We didn’t use the bathtub in the room at all because it was stained and felt dirty. The suite being on the 6th floor meant you were listening to music from the rooftop bar until well after 11 pm. The walls are zero sound proof and you can hear everything in the room from the hallway and near the elevator. The staff were not very friendly and came to check on our issues and didn’t resolve any of it, nor did they seem to care. For what we paid, we were expecting a lot more than what this hotel offered, and I can’t say I would recommend this place to anyone I know.
Read More
Alex
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel! Nice staff! Good breakfast. Close to the ocean and city center.
Daniel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is a small boutique hotel in a great location. Room was comfortable and clean. On the top floor is a small outisde bar with good views. Breakfast was good. Recommend this hitel if you like Boutique Hotels
SERENA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Prime location, away from the main tourist strip, quiet, safe.
DAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great option. Hotel has nice rooftop bar, absolutely nice staff. Hotel room was clean, spacious with all what you need
Celia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was very nice and the staff was great, very helpful. Juan was AMAZING, he was super helpful locating us places to eat, making us reservations and providing us information on where to go and how to get there. He was also our bartender - he made us the perfect cocktails. Thank you, Juan - we will recommend this property to all of our friends traveling into the area.
Read More
Leander
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Unfortunately, the elevator was broken
Manuel
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Super
Gary
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly staff, clean room and comfortable bed. Perfect location
Oscar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfast it’s not Good and the employees from the front desk are very tough.
Inocencio
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Choose another place! Pros: Location was great! Hotel and room was aesthetically pleasing. Cons: While they held my bags until check-in... I busied myself for hours in town. I returned minutes before 3PM check-in time, and was told my room wasn't ready, it would be another 4 minutes. They had me wait until the exact check-in time, although clearly the room was in fact ready. WiFi password was not explained upon check-in (case-sensitive)... it was handwritten and upper/lowercase was not identifiable. I had to perform a scavenger hunt for an outlet, which was not easily accessible. Housekeeping did not fully close my room door after cleaning the room. Lastly... the evening before checkout, the elevator was out of service. While ascending four stories after a night out was annoying... the fact that there wasn't any sense of immediacy to fix the issue, upon checkout, I had to descend from the fourth floor with all of my luggage.
Read More
Saif
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had a great stay! The room was clean and comfortable, and the staff were super friendly and helpful. Location was convenient too. Would definitely come back
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a lovely hotel, ideally located near shopping and restaurants. Our room was spotless and hugely spacious for a suite. The bed was comfortable. Our room had its own balcony with seating and lovely views, and we were right next to the rooftop bar, which also had wonderful views. Overall, a terrific hotel and we’d definitely stay there again.
Read More
keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a wonderful stay and would highly recommend. Staff was really helpful and Tiago had great food suggestions. Whole staff was helpful and very friendly. Rooms were good size but needed more electrical outlets in the room. All in all it was. great vacation.
Wasei
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great service and friendly people
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I wish there was an ice machine but staff was very gracious to obtain.
Wasei
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent friendly staff, clean room, and very good location. The only small suggestion is to add couple of accessible electrical outlets. The two in the room are sort of hidden. Thanks
Number of reviews per page
20
40

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Others 4 9Hotel Mercy

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews 9Hotel Mercy

Number of reviews per page
20
40
Top reviews
Jesse
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Just a d- hotel. Supposed to have 2 twin beds which we didnt get and they would not rectify. Hallways are dark. No amenities. No anything. Could have stayed at a hostel
Marion
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unable to switch on air con in our room. Had to ask reception to do this for us. Both the toilet and bathroom doors did not close properly. Minor things but a bit annoying. The hotel was nice and in a good location.
stefaniada
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Susana and the manager were great. Didn't like that there was no window for the shower.
MONIQUE
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is in a great location, and has a great, modern feel to it in the lobby and rooftop bar. The view from the 6th floor suite patio is nice. We had the suite and it was really disappointing, especially for what we paid. The room felt dirty, musty, and had several issues upon arrival. The biggest thing is the air conditioning makes a loud noise that will not go away and made it hard to sleep at night. The wall cover to flush the toilet was falling off and even though someone came to “fix” it, it kept coming off. The shower didn’t drain well so there was water every where every time we showered, and the temperature would switch to scalding hot without notice so that made it uncomfortable to shower. The room itself had stains on the furniture and curtains and just didn’t feel very clean. My toddler dropped a toy under the bed and it was covered in dust. We didn’t use the bathtub in the room at all because it was stained and felt dirty. The suite being on the 6th floor meant you were listening to music from the rooftop bar until well after 11 pm. The walls are zero sound proof and you can hear everything in the room from the hallway and near the elevator. The staff were not very friendly and came to check on our issues and didn’t resolve any of it, nor did they seem to care. For what we paid, we were expecting a lot more than what this hotel offered, and I can’t say I would recommend this place to anyone I know.
Read More
Alex
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel! Nice staff! Good breakfast. Close to the ocean and city center.
Daniel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is a small boutique hotel in a great location. Room was comfortable and clean. On the top floor is a small outisde bar with good views. Breakfast was good. Recommend this hitel if you like Boutique Hotels
SERENA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Prime location, away from the main tourist strip, quiet, safe.
DAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great option. Hotel has nice rooftop bar, absolutely nice staff. Hotel room was clean, spacious with all what you need
Celia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was very nice and the staff was great, very helpful. Juan was AMAZING, he was super helpful locating us places to eat, making us reservations and providing us information on where to go and how to get there. He was also our bartender - he made us the perfect cocktails. Thank you, Juan - we will recommend this property to all of our friends traveling into the area.
Read More
Leander
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Unfortunately, the elevator was broken
Manuel
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Super
Gary
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly staff, clean room and comfortable bed. Perfect location
Oscar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfast it’s not Good and the employees from the front desk are very tough.
Inocencio
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Choose another place! Pros: Location was great! Hotel and room was aesthetically pleasing. Cons: While they held my bags until check-in... I busied myself for hours in town. I returned minutes before 3PM check-in time, and was told my room wasn't ready, it would be another 4 minutes. They had me wait until the exact check-in time, although clearly the room was in fact ready. WiFi password was not explained upon check-in (case-sensitive)... it was handwritten and upper/lowercase was not identifiable. I had to perform a scavenger hunt for an outlet, which was not easily accessible. Housekeeping did not fully close my room door after cleaning the room. Lastly... the evening before checkout, the elevator was out of service. While ascending four stories after a night out was annoying... the fact that there wasn't any sense of immediacy to fix the issue, upon checkout, I had to descend from the fourth floor with all of my luggage.
Read More
Saif
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had a great stay! The room was clean and comfortable, and the staff were super friendly and helpful. Location was convenient too. Would definitely come back
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a lovely hotel, ideally located near shopping and restaurants. Our room was spotless and hugely spacious for a suite. The bed was comfortable. Our room had its own balcony with seating and lovely views, and we were right next to the rooftop bar, which also had wonderful views. Overall, a terrific hotel and we’d definitely stay there again.
Read More
keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a wonderful stay and would highly recommend. Staff was really helpful and Tiago had great food suggestions. Whole staff was helpful and very friendly. Rooms were good size but needed more electrical outlets in the room. All in all it was. great vacation.
Wasei
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great service and friendly people
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I wish there was an ice machine but staff was very gracious to obtain.
Wasei
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent friendly staff, clean room, and very good location. The only small suggestion is to add couple of accessible electrical outlets. The two in the room are sort of hidden. Thanks
Number of reviews per page
20
40