LISBON by IHG, an IHG Hotel

Excellent property in excellent location.

Everything was perfect in this Hotel , a very friendly staff , great rooms and a very well located hotel

The hotel is very nice, the staff is super friendly !! the location is superb, beds are super comfortable. the only complain is the noice on the corridors in the morning you hear every door when it closed.

Staff were super friendly and there was no stress checking in or out. In fact our room was available early. The dining option were many and we were able to walk easily to the old town

Reception needs more personality when dealing with customer service they very cold at the front desk. All the doorman are great amazing people. They do a great job.

The staff was amazing with great recommendations and truly friendly. Will stay again

Great hotel. Great staff. And on top of all Great service. Our rooms were upgraded to connecting rooms on our request and the front desk manager was just too kind and amazing he got us what we requested for on no extra cost. Huge rooms. Very comfortable. Only one thing we did not like was the Breakfast which costs £28 per person and not up to the standard, on the day of our flight we had the chance to have it at the hotel and they messed our order, however after composting to the staff we were not charged for it. The customer service itself was so good that would bring us back to this hotel. For breakfast; There a little cafe 7 min walk and they serve one of the best breakfasts its called Atelier. About the hotels location; the hotel is located 8 minutes walk to the start of Avenua de Liberdade which is the highlight of Lisbon city centre a street with shopping and restaurants. It is easy to walk to the avenue and the jolt app works really well and one of the cheapest in Europe. However there are other options to stay on Liberdade avenue if you want to be right in the shopping street. We had 3 kids with us and had no issues walking or even taking a bolt taxi. A supermarket is located 5 minutes walk from the hotel. Note: there is no swimming pool at this property. Over all, we had one of the best stays at intercontinental. Service and comfort was 10/10.

For a 5 star hotel, nothing really stuck out as amazing compared to other 5 Stars we’ve stayed at.

Amazing hotel. Comfortable and luxurious

Great property and great location

Beautiful room, accommodating staff and nice bar.

Love the property

Typical intercontinental hotel, stayed four nights making a perfect stay in Lisbon, our new favourite port, Service and facilities were all excellent and would stay again at this hotel

Very well appointed. Safe and easily accessible to liberdade street.

Intercontinental was great. Concierge helped me get a private car for the day as well.

Great hotel with excellent rooms.

Everything was Perfect

Lovely hotel and great location and staff

rien

Very comfortable beds and pillows. Staff very friendly and helpful. Great walking area. Close to many places of interest.