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Crystal Palace Hotel
Hotels
8.4
/10
Very Good
117 reviews
What Guests Say About Their Stay
Andrei Alexandru
10.0
/ 10
Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Virginie
10.0
/ 10
Helpful fast service.
The breakfast staff was also very efficient and attentive.
The room was of good standard and well equipped.
Would go again.
Perhaps a bit far out of out.
Verified traveler
10.0
/ 10
This is my third time at the Crystal Palace, and I've got nothing to say that is bad about either the staff or the rooms.
Highly recommended.
In the Area
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18-20 Alexandru Serbanescu, 1st District, Sector 1, Municipiul Bucureşti, Bucharest, Romania, 014292
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Crystal Palace Hotel
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What's around Crystal Palace Hotel
18-20 Alexandru Serbanescu, 1st District, Sector 1, Municipiul Bucureşti, Bucharest, Romania, 014292
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Discover More About Crystal Palace Hotel
General
In Bucharest (Sector 1)
Location
With a stay at Crystal Palace Hotel in Bucharest (Sector 1), you'll be within a 15-minute drive of Palace of the Parliament and Promenada. This hotel is 9.4 mi (15.1 km) from Therme Bucharest and 0.5 mi (0.8 km) from Floreasca Business Park.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Floreasca Business Park - 0.9 km / 0.6 mi
Promenada - 0.9 km / 0.6 mi
The Lakeview - 1.3 km / 0.8 mi
Herastrau Park - 1.8 km / 1.1 mi
Novo Park - 1.9 km / 1.2 mi
Twin Towers Barba Center - 2.5 km / 1.5 mi
Ceausescu Mansion - 2.5 km / 1.6 mi
Floreasca Park - 2.6 km / 1.6 mi
Charles de Gaulle Square - 2.7 km / 1.7 mi
North Gate - 2.8 km / 1.7 mi
IRIDE Business Park - 2.8 km / 1.7 mi
S-Park - 2.8 km / 1.8 mi
Arcul de Triumf - 3 km / 1.8 mi
Triumphal Arch - 3 km / 1.8 mi
Bucharest Arch of Triumph - 3 km / 1.9 mi
The nearest airports are:
Bucharest (BBU-Aurel Vlaicu) - 2.3 km / 1.4 mi
Henri Coanda Intl. Airport (OTP) - 11 km / 6.8 mi
The preferred airport for Crystal Palace Hotel is Henri Coanda Intl. Airport (OTP).
Facilities
Don't miss out on recreational opportunities including a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business Facilities
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Bucharest? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 74 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
All facilities in Crystal Palace Hotel
Bar, Cafe and Lounge
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Hotel Services
- Laundry service
- Newspaper in lobby
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
Transportation
- Bus/truck parking
- Limo or town car service
- Airport transfer
- Storage
Things to Do
- Health club
- Sauna
- Steam room
- Fitness center
General
- Banquet
- Smoking area
- Parking
- Terrace
Business Facilities
- Meeting rooms
- Business facilities
- Conference rooms
- Business center
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- Free WiFi
- Internet point
Public Facilities
- Safety deposit box
- Elevator
Accessibilty
- Accessible parking
Shuttle Service
- Train station pickup
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Crystal Palace Hotel
Important Note
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately RON 90 per person
- Airport shuttle fee: RON 115 per vehicle (one way)
- Rollaway bed fee: RON 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Crystal Palace Hotel | 74 |
Number of floors in Crystal Palace Hotel | 5 |
Another facilities in Crystal Palace Hotel | Laundry service, Newspaper in lobby, Express check-out, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Crystal Palace Hotel
What are available facilities at Crystal Palace Hotel?
There are top facilites at Crystal Palace Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystal Palace Hotel?
The standard check-in time at Crystal Palace Hotel is starting from From 12:00 while the latest check-out time is at Before 12:00
Does Crystal Palace Hotel provide breakfast?
Yes, Crystal Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Crystal Palace Hotel have?
Crystal Palace Hotel is a 4.0-star hotel.
How many floors does Crystal Palace Hotel have?
Crystal Palace Hotel has 5 floors.
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More Reviews from Other Guests in Crystal Palace Hotel
Overall Ratings & Reviews Crystal Palace Hotel
Other sources (117)
8.4
Very Good
From 117 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
8.6
Service and Facilites
9.0
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Traveler Reviews Crystal Palace Hotel
Number of reviews per page
20
40
Top reviews
Andrew
Business
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Comfy bed. Aircon not too cold and noisy. Front desk friendly and helpful
Mihai
Friends and Family
4.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Stayed for one night and was very disappointed. The room was quite run down, and the bed headboard (or whatever it was meant to be) was in dire need of replacement. Worst of all, there was a horrendous sewage smell coming from the bathroom — no exaggeration.
They did send someone to address it, which made things slightly more bearable, but it was still extremely unpleasant and should have never been an issue in the first place. For a one-night stay, it was a major inconvenience.
The fridge wasn’t plugged in when we arrived (I had to sort it myself), and there was no minibar, despite what was implied.
Overall, this was not a comfortable or welcoming experience. I definitely wouldn’t return.
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Alan
Business with Friends
4.0
/10
Reviewed 188 week(s) ago
Expedia Group verified review
Verified traveler
Business
6.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
Decent location
Verified traveler
Business
8.0
/10
Reviewed 252 week(s) ago
Expedia Group verified review
Location was great, staff and services were very nice.
Paolo
Business
10.0
/10
Reviewed 274 week(s) ago
Hotels.com verified review
As ever, great service and cleanness.
Great attention to the customer
Paolo
Business
8.0
/10
Reviewed 276 week(s) ago
Hotels.com verified review
The hotel is very nice. Pleasant place. I really enjoyed the breakfast. You can choose whatever you like from the menu and even if it is not. The manager has been very kind and professional and very customer focused.
Menachem
Business
8.0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
Met my initial expectations from a Business hotel.
Verified traveler
Business
8.0
/10
Reviewed 323 week(s) ago
Hotels.com verified review
The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great:
1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns
2/ Breakfast was limited in relation to options of cold food.
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Andrei Alexandru
Business
10.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Verified traveler
Business
6.0
/10
Reviewed 335 week(s) ago
Hotels.com verified review
Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.
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Virginie
Business
10.0
/10
Reviewed 347 week(s) ago
Hotels.com verified review
Helpful fast service.
The breakfast staff was also very efficient and attentive.
The room was of good standard and well equipped.
Would go again.
Perhaps a bit far out of out.
Verified traveler
10.0
/10
Reviewed 379 week(s) ago
Expedia Group verified review
This is my third time at the Crystal Palace, and I've got nothing to say that is bad about either the staff or the rooms.
Highly recommended.
Joshua
2.0
/10
Reviewed 389 week(s) ago
Hotels.com verified review
This hotel DOES NOT have air conditioning!!!! Beware!! The front desk staff are rude and I am pretty sure they just don’t like foreigners.. We complained about the A/C and finally they moved us to another room that had windows in separate rooms so we could have a “draft”. Lady at the front desk had the audacity to tell us that the entire hotel switches to only heat in the winter time. It might have been the end of October but it was prob 80 degrees outside. We almost walked across the street to another hotel and would’ve just forfeited the money but we had way too much luggage & were exhausted after spending 2 weeks road tripping through Romania. The bed was actually pretty comfortable but the bathroom was dirty and the sink was so clogged I had to rush when brushing my teeth. Overall the absolute worst experience we have EVER had in any Hotel. Period.
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Grzegorz
8.0
/10
Reviewed 404 week(s) ago
Hotels.com verified review
Very nice hotel, beautiful building. Walking distance from the city centre (about 15-20 minutes). Helpful staff, big rooms, quiet area no noise coming from outside, free parking.
Verified traveler
10.0
/10
Reviewed 411 week(s) ago
Expedia Group verified review
Hotel staff had me a to-go breakfast for my early flight out. White glove checkin service. Hotel lobby is gorgeous and modern by any standard.
Ashvini
10.0
/10
Reviewed 411 week(s) ago
Hotels.com verified review
Great hotel and service
Gabriel
8.0
/10
Reviewed 411 week(s) ago
Hotels.com verified review
Decent hotel close to a nice mall (Promenada) and relatively close to the airport. The area is not bad, or good, just meh... Friendly staff and better than average breakfast!
David
8.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
The hotel is generally neat and tidy. Aircon seemed a little lacking. The rooms are on the small side, but well presented. There was a slight confusion about my booking, which the staff bent over backwards to sort out.
The staff generally are a real credit to the hotel, and make the stay so much more enjoyable. A good hotel to use if you need to stay in Sector 1.
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William
8.0
/10
Reviewed 421 week(s) ago
Hotels.com verified review
It was good overall, room looks older inside, and some issue with the bathroom
Number of reviews per page
20
40
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