Crystal Palace Hotel

Comfy bed. Aircon not too cold and noisy. Front desk friendly and helpful

Stayed for one night and was very disappointed. The room was quite run down, and the bed headboard (or whatever it was meant to be) was in dire need of replacement. Worst of all, there was a horrendous sewage smell coming from the bathroom — no exaggeration. They did send someone to address it, which made things slightly more bearable, but it was still extremely unpleasant and should have never been an issue in the first place. For a one-night stay, it was a major inconvenience. The fridge wasn’t plugged in when we arrived (I had to sort it myself), and there was no minibar, despite what was implied. Overall, this was not a comfortable or welcoming experience. I definitely wouldn’t return.

Camere abbastanza datate e che necessiterebbero di essere rinnovate. Personale gentile e disponibile. Colazione nella media.

시설대비 비쌈

Service und Essen waren sehr gut, nur leider schaffte es die Klimaanlage in meinem Zimmer, trotz mehrmaliger Überprüfung durch das nette und hilfsbereite Personal, nicht die Zimmertemperatur unter 24 Grad Celsius zu kühlen. Das Fenster lies sich leider nur abkippen und brachte keine Abhilfe.

Very small room

Me gusto la ubicacion.

Decent location

Location was great, staff and services were very nice.

As ever, great service and cleanness. Great attention to the customer

The hotel is very nice. Pleasant place. I really enjoyed the breakfast. You can choose whatever you like from the menu and even if it is not. The manager has been very kind and professional and very customer focused.

Met my initial expectations from a Business hotel.

The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great: 1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns 2/ Breakfast was limited in relation to options of cold food.

Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.

Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.

Helpful fast service. The breakfast staff was also very efficient and attentive. The room was of good standard and well equipped. Would go again. Perhaps a bit far out of out.

Bon établissement pour descendre en ville pour affaires mais impersonnel, accueil quelconque, rien de très attirant Le plus: parking sur cour fermée

Good quality, clean and modern special in compatison to Romanian average.

Clean hotel, good service, nice staff, will be back.