What are the guest reviews for Hotel Paradis Cluj Napoca?

Hotel Paradis Cluj Napoca is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Paradis Cluj Napoca

Name: Hotel Paradis Cluj Napoca
Address: Ciocarliei 47, Cluj-Napoca, Judeţul Cluj, Romania, 400619, Ciocarliei 47, Judeţul Cluj, 400619, Romania
Rating: 7.8

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7.8

/10

Pleasant

40 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Hier hat einfach alles gepasst. Schönes Hotel ganz in der Nähe des Zentrums. Empfehlenswert!

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Verified traveler

10.0

/ 10

I booked this hotel last minute after being let down by another hotel in total had 10 rooms, staff couldn't fo enough to help, rooms more than adequate for our needs and all cleaned. Very pleased

Laura

10.0

/ 10

It was Amazing. The staff is very friendly and helpful.it made me think I should move to Cluj❤️

In the Area

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Ciocarliei 47, Cluj-Napoca, Judeţul Cluj, Romania, 400619

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Hotel Paradis Cluj Napoca is located in area / city Cluj-Napoca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Paradis Cluj Napoca

Ciocarliei 47, Cluj-Napoca, Judeţul Cluj, Romania, 400619

Discover More Places

Discover More About Hotel Paradis Cluj Napoca

General
Near The Office Business Center

Location
Located in Cluj-Napoca, Hotel Paradis Cluj Napoca is within a 15-minute walk of Record Park and The Office Business Center. This spa hotel is 0.7 mi (1.2 km) from Maestro Business Center and 0.8 mi (1.3 km) from Iulius Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Record Park - 1 km / 0.6 mi
The Office Business Center - 1 km / 0.6 mi
Maestro Business Center - 1.2 km / 0.7 mi
Faculty of Economics and Business Administration - 1.2 km / 0.8 mi
Iulius Park - 1.2 km / 0.8 mi
Gheorgheni Lake - 1.2 km / 0.8 mi
Expo Transilvania - 1.6 km / 1 mi
Iulius Mall Cluj - 1.6 km / 1 mi
Centrul Medico-Chirurgical Interservisan - 1.8 km / 1.1 mi
Surgery Clinic III - 1.8 km / 1.1 mi
Dormition of the Theotokos Cathedral - 1.8 km / 1.1 mi
Palace of Justice - 1.9 km / 1.2 mi
Avram Iancu Square - 1.9 km / 1.2 mi
Hungarian Cemetery - 1.9 km / 1.2 mi
National Theatre - 2 km / 1.2 mi

The nearest major airport is Cluj-Napoca (CLJ) - 6.8 km / 4.2 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Dining
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 74 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.

All facilities in Hotel Paradis Cluj Napoca

Swimming Pool

Entertainment Facility

Lobby

Accommodation Services

Exterior

Food and Drinks

Breakfast
Buffet breakfast

Things to Do

Indoor pool
Spa
Sauna

Connectivity

Free WiFi

General

Banquet
Parking

Public Facilities

Smoke-free area
Elevator

Hotel Services

Luggage storage
Express check-in
24-hour Receptionist
Newspaper in lobby

Accommodation Policy & General Information in Hotel Paradis Cluj Napoca

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 03:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Paradis Cluj Napoca	74
Another facilities in Hotel Paradis Cluj Napoca	Breakfast, Buffet breakfast, Indoor pool, Spa, Sauna

Frequently asked question in Hotel Paradis Cluj Napoca

What are available facilities at Hotel Paradis Cluj Napoca?

There are top facilites at Hotel Paradis Cluj Napoca such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Paradis Cluj Napoca?

The standard check-in time at Hotel Paradis Cluj Napoca is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00

Does Hotel Paradis Cluj Napoca provide breakfast?

Yes, Hotel Paradis Cluj Napoca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Hotel Paradis Cluj Napoca have?

Hotel Paradis Cluj Napoca is a 4.0-star hotel.

How many rooms does Hotel Paradis Cluj Napoca have?

Hotel Paradis Cluj Napoca has 74 rooms in total.

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More Reviews from Other Guests in Hotel Paradis Cluj Napoca

Overall Ratings & Reviews Hotel Paradis Cluj Napoca

Other sources (40)

7.8

Pleasant

From 40 reviews

Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.0

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Traveler Reviews Hotel Paradis Cluj Napoca

Number of reviews per page

Top reviews

frederic

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

n/a

Verified traveler

Business

6.0

/10

Reviewed 83 week(s) ago

Hotels.com verified review

decent hotel with good location for us but no water or glass in the room on both nights I stayed there . No tea and coffee in the room either

Jess

Leisure

2.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

SPA EITHER NOT FUNCTIONAL OR 'NOT INCLUDED'. EITHER WAY A CON. I booked this hotel on the basis of its advertised spa facilities. When I went down to use them I was informed they were 'out of service' - no indication had been given prior to my arrival or even at check-in. I asked about the possibility of a partial refund on the basis that I had spent significantly more on Paradis for the pool and sauna than I would have for other accommodation. I was told by two different receptionists that they were following up with the manager. As I left, I was told by the receptionist 'I've spoken to the manager, they are initiating your refund'. A week later, with no sign of any refund, I sent a follow-up email. They informed me that 'my booking did not include spa access and so they would not be refunding any money'. I invite you to look at their page on Expedia closely, and see whether there is any indication that the spa is a separate fee. Instead, the page absolutely invites the assumption that the spa is included (not least because Paradis costs a degree more than other just-room accommodation of a similar standard). I would submit that their advertising is deceptive and their receptionists polite only in-so-far as it gets you out of the door. Even if the spa had been operational, the location of the hotel really is out in the (questionable) suburbs with a 30 minute walk into town. And breakfast, whilst extensive, was variable in quality and by the last day I only had coffee.

Hoy

8.0

/10

Reviewed 184 week(s) ago

Expedia Group verified review

Nice place to stay and near the city center and close to airport I will go back and stay again

Jay

Business and Leisure

2.0

/10

Reviewed 229 week(s) ago

Expedia Group verified review

Worse hotel i ever stayed. No SPA , parking is disaster, not friendly staff. I would not recommend this hotel !!!

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 280 week(s) ago

Expedia Group verified review

Everything

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 357 week(s) ago

Expedia Group verified review

I booked this hotel last minute after being let down by another hotel in total had 10 rooms, staff couldn't fo enough to help, rooms more than adequate for our needs and all cleaned. Very pleased

Verified traveler

Friends and Family Family

6.0

/10

Reviewed 363 week(s) ago

Expedia Group verified review

Clean, spacious rooms. Friendly professional staff. Furnishings could be modernized. Pillows could be more comfortable. Window curtains did not cover the entire window, letting in a lot of light. Soundproofing windows and walls could be better.

Oliver

Leisure Family

4.0

/10

Reviewed 364 week(s) ago

Expedia Group verified review

The air conditioner did not work so we used the window to cool the air inside the room. Unfortunately there are no screens on the window so we got a few mosquito bites. Also the elevator did not work properly. The doors closed on me while I was entering the elevator. Got squized by the doors ending up with a bump above my left eye. Apparently this problem is known to the staff.

Verified traveler

Friends and Family with Friends

10.0

/10

Reviewed 374 week(s) ago

Expedia Group verified review

Excellent customer services, excellent room, excellent breakfast

Verified traveler

with Partner

2.0

/10

Reviewed 386 week(s) ago

Hotels.com verified review

The walls are paper thin, we heard the guy next door snoring all night and cough it sounded like he was in the room with us! Then there’s the banging and slamming all hours. We did not sleep, left feeling exhausted after 2 nights. Felt a bit unwelcome to use the spa, it was all switched off and they made excuses. Could not book a massage, again more excuse that there was nobody to do it. Asked for late check out was told no, felt strange atmosphere the whole time like they didn’t really want us there! Lovely cafe opposite called Cronos cafe for coffee, they are friendly there.

Pricope

4.0

/10

Reviewed 387 week(s) ago

Hotels.com verified review

-No paper in the toilet -towels smelling bad -chairs dirty in the room -no air conditioning,only hot air, even windows can not assure fresh air (no protection against insects) -toilet door blocked on the floor

Laura

Family

10.0

/10

Reviewed 388 week(s) ago

Hotels.com verified review

It was Amazing. The staff is very friendly and helpful.it made me think I should move to Cluj❤️

Geoffrey

8.0

/10

Reviewed 393 week(s) ago

Hotels.com verified review

Excellent location in-between easy access from the airport and to the Old Town area where most of my business is. First time in a single person room, so smaller bed but fine and comfortable and very clean on arrival, kettle provided as requested. Dinner menu inexpensive, and breakfast eat as much as you can if you want to.Swimming pool, jacussi and sauna very relaxing at the end of the day!!!

Tuan Cuong

Business

8.0

/10

Reviewed 71 week(s) ago

Hotels.com verified review

Bon hôtel, pas cher à environ 2km du centre ville de Cluj. La chambre est grande pour une utilisation simple. Le SPA est composé d'une petite piscine, un jacuzzi avec l'eau tempérée et un petit sauna.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 353 week(s) ago

Expedia Group verified review

Hier hat einfach alles gepasst. Schönes Hotel ganz in der Nähe des Zentrums. Empfehlenswert!

Henri

Friends and Family with Partner

8.0

/10

Reviewed 358 week(s) ago

Expedia Group verified review

Leuke accommodatie om een weekend door te brengen, nette kamer die elke dag weer netjes wordt schoongemaakt.

PhilippeJ

Leisure Family

8.0

/10

Reviewed 375 week(s) ago

Expedia Group verified review

Salle de bain à rénover Personnel agréable et serviable

Mirela

with Partner

8.0

/10

Reviewed 388 week(s) ago

Hotels.com verified review

Camera pulita e silenziosa, servizi e accessori nella media (era stata preparata per una solo ospite invece di 2, manacava il bollitore e la crema per il corpo che riterrei d'obligo per un un hotel 4 stelle). Bella la spa; molto apprezzata l'apertura della stessa fino alle 24.

Matthias

8.0

/10

Reviewed 392 week(s) ago

Hotels.com verified review

Das Hotel ist an sich in Ordnung, allerdings scheint sich das Management nicht sehr um den Zustand zu kümmern. Angefangen bei fehlenden Abdeckung (Heizung, Schränke etc) über fehlende / defekte Lampen bis hin zu komplett falsch herum angebauten Duschabtrennungen. Dazu kommt, dass die Klimaanlage nicht funktioniert (mehrere Gäste hatten dies beim auschecken bemängelt) und sich das Fenster nur minimal öffnen lässt. So etwas muss man doch sehen und beheben. Das Frühstück war okay.

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