MYR | EN
Deals
Support
Partnership
Bookings
Log In
Register
Hotels
Flights
Airport Transfer
Car Rental
Attractions & Activities
More

Sainte Famille Hotel

Hotels
8.4
/10
Very Good
29 reviews

What Guests Say About Their Stay

Richard
10.0
/ 10
Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!
Andrea
10.0
/ 10
This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Lucas
10.0
/ 10
Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
In the Area
See Map
KN 1 St. 1, Kabasengerezi, Nyarugenge, Kigali City, Rwanda

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Sainte Famille Hotel is a hotel in a good neighborhood, which is located at Kabasengerezi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Sainte Famille Hotel

KN 1 St. 1, Kabasengerezi, Nyarugenge, Kigali City, Rwanda
Discover More Places
Others Sainte Famille Hotel
Others 2 Sainte Famille Hotel

Discover More About Sainte Famille Hotel

Location


Sainte Famille Hotel is a hotel in a good neighborhood, which is located at Kabasengerezi.

About Sainte Famille Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sainte Famille Hotel exclusively for you.

Sainte Famille Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sainte Famille Hotel is the right place to stay.

All facilities in Sainte Famille Hotel

Others Sainte Famille Hotel
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Library
  • Barbecue

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sainte Famille Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
13:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sainte Famille Hotel
67
Another facilities in Sainte Famille Hotel
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Sainte Famille Hotel

What are available facilities at Sainte Famille Hotel?
There are top facilites at Sainte Famille Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sainte Famille Hotel?
The standard check-in time at Sainte Famille Hotel is starting from 13:00 - 20:00 while the latest check-out time is at Before 10:00
Does Sainte Famille Hotel provide breakfast?
Yes, Sainte Famille Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sainte Famille Hotel have?
Sainte Famille Hotel is a 3.5-star hotel.
How many rooms does Sainte Famille Hotel have?
Sainte Famille Hotel has 67 rooms in total.
See All

More Reviews from Other Guests in Sainte Famille Hotel

Overall Ratings & Reviews Sainte Famille Hotel

Other sources (29)
8.4
Very Good
From 29 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sainte Famille Hotel

Number of reviews per page
20
40
Top reviews
Richard
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!
Jeanette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was friendly and very helpful. They took very good care of me.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Daniel
icon-Business Family
Business Family
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

It was an excellent hotel!
Lucas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Poul H.
8.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Poul H.
8.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Poul H.
8.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Verified traveler
8.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Aicha
icon-Business Family
Business Family
8.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
david
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

It was amazing,excellent service.
Konstantinos
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

I really enjoyed my stay in this hotel. The staff is super pleasant and attentive, while giving guests their space, which I find important. The food is totally fantastic! (Naan bread must be tried). My room was spotless clean. Sound isolation from outside noise not optimal, but got used to it after the first night. WiFi was problematic, many dropouts, this should be fixed. The hotel is conveniently close to the airport and that is a major plus as Kigali tends to have traffic jams. Recommended!
Read More
Mathieu
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Huib
icon-Business
Business
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
Read More
Nicolai
icon-Business
Business
6.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

My stay was good. Especially in the beginning. But when the break fast became buffet and the coffe became Premade it changed my experience. Also I was told that I could check out late the Night before. But couldnt the Day after. Which was irritating.
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sainte Famille Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Nyarugenge
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)
全球 (简体中文)
Partner with Traveloka

Payment Partners

About Traveloka

Follow us on

Products

Other

Download Traveloka App

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved

Overall Ratings & Reviews Sainte Famille Hotel

Other sources (29)
8.4
Very Good
From 29 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sainte Famille Hotel

Number of reviews per page
20
40
Top reviews
Richard
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!
Jeanette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was friendly and very helpful. They took very good care of me.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Daniel
icon-Business Family
Business Family
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

It was an excellent hotel!
Lucas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Poul H.
8.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Poul H.
8.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Poul H.
8.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Verified traveler
8.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Aicha
icon-Business Family
Business Family
8.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
david
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

It was amazing,excellent service.
Konstantinos
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

I really enjoyed my stay in this hotel. The staff is super pleasant and attentive, while giving guests their space, which I find important. The food is totally fantastic! (Naan bread must be tried). My room was spotless clean. Sound isolation from outside noise not optimal, but got used to it after the first night. WiFi was problematic, many dropouts, this should be fixed. The hotel is conveniently close to the airport and that is a major plus as Kigali tends to have traffic jams. Recommended!
Read More
Mathieu
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Huib
icon-Business
Business
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
Read More
Nicolai
icon-Business
Business
6.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

My stay was good. Especially in the beginning. But when the break fast became buffet and the coffe became Premade it changed my experience. Also I was told that I could check out late the Night before. But couldnt the Day after. Which was irritating.
You’ve read all the top reviews.
Number of reviews per page
20
40