Sainte Famille Hotel

Explore Sainte Famille Hotel
8.4
Very Good
From 29 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Sainte Famille Hotel

Number of reviews per page
20
40
Top reviews
Richard
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!
Jeanette
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Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was friendly and very helpful. They took very good care of me.
Andrea
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Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Daniel
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Business Family
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

It was an excellent hotel!
Lucas
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Friends and Family
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Verified traveler
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Business
10.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Poul H.
8.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Poul H.
8.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Poul H.
8.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Verified traveler
8.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Verified traveler
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Business and Leisure with Friends
8.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Aicha
icon-Business Family
Business Family
8.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
david
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Friends and Family
10.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

It was amazing,excellent service.
Konstantinos
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Business
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

I really enjoyed my stay in this hotel. The staff is super pleasant and attentive, while giving guests their space, which I find important. The food is totally fantastic! (Naan bread must be tried). My room was spotless clean. Sound isolation from outside noise not optimal, but got used to it after the first night. WiFi was problematic, many dropouts, this should be fixed. The hotel is conveniently close to the airport and that is a major plus as Kigali tends to have traffic jams. Recommended!
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Mathieu
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Huib
icon-Business
Business
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
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Nicolai
icon-Business
Business
6.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

My stay was good. Especially in the beginning. But when the break fast became buffet and the coffe became Premade it changed my experience. Also I was told that I could check out late the Night before. But couldnt the Day after. Which was irritating.
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Number of reviews per page
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