Hyatt Regency Riyadh Olaya

Clean room, nice staff, and good service. The only 2 bad things are the laundry price are extremely high and the tea flask needs to be cleaned

Every think is exactly in the hotel

We stayed here during a very stressful time, as we had to leave Kuwait by land due to the situation in the region. On arrival, Safia and Abrar at reception were incredibly kind, professional, and helpful. They made us feel welcome and even arranged a late check-out, which we really appreciated. Unfortunately, after our flight was cancelled, we returned after midnight needing another room. The receptionist (Turky) offered us the same room at nearly three times the previous price. When I questioned it, his attitude became unfriendly and unhelpful, despite our difficult situation and traveling with a person with special needs. His comment that the previous staff were nice only because it was our “first stay” was very disappointing. On the positive side, the rooms were clean and comfortable, and the door staff and coffee service were excellent. Overall, a good hotel, but service consistency needs improvement.

We stayed here during a very stressful time, as we had to leave Kuwait by land due to the situation in the region. On arrival, Safia and Abrar at reception were incredibly kind, professional, and helpful. They made us feel welcome and even arranged a late check-out, which we really appreciated. Unfortunately, after our flight was cancelled, we returned after midnight needing another room. The receptionist (Turky) offered us the same room at nearly three times the previous price. When I questioned it, his attitude became unfriendly and unhelpful, despite our difficult situation and traveling with a person with special needs. His comment that the previous staff were nice only because it was our “first stay” was very disappointing. On the positive side, the rooms were clean and comfortable, and the door staff and coffee service were excellent. Overall, a good hotel, but service consistency needs improvement.

Solid hotel - all the right amenities, very clean, great service and modern.

Great room. Great service.

Hotel with high quality standards, impeccable service and very comfortable facilities.

Everything was great

Beautiful room great location good views

One of my favorite quality hotels in Riyadh. Spacious and very comfortable rooms, great amenities, robes, etc Excellent central location.

Excelente

Excellent

The room was spotless, the staff was courteous and helpful, and the food was great.

Clean amazing employees every thiy is great

Amazing staff and service

Good accommodation and friendly staff

The breakfast was splendid

Not bad

The room had a desk which was awkwardly positioned in front of a couch (more like a chaise lounge). That made the movement in half of the room difficult and cumbersome. Also, there was no internet in the hotel for the night and morning of my stay.

Great location in the center of Riyadh. Large room