Four Points by Sheraton Edinburgh

Clean, well appointed, good breakfast, convenient location to walk everywhere.

Was nice and perfect for what we needed.

The restaurant was spacious and food was good The room at this hotel was tiny with no area no put personal items. The only positive thing in this hotel room was their gigantic tv in the room

The compact room we stayed in was fine, certainly not a room you would wish to spend a long period of time in but fine for an overnight stay. It certainly lived up to its compact description! Disappointed in the amount of chipped woodwork and paintwork, I would not expect that in a Sheraton hotel. Felt overpriced at £285 for one night. Breakfast was nice, fresh and well stocked, and staff friendly.

This was the worst Sheraton I have ever stayed in. It was a run down, dated dump. Grout in shower was missing and stained. Curtain was torn from the top. No way to plug hair dryer in the bathroom so had to sit on bed and the cord was barely long enough then to stand up and do hair. The bar staff was friendly, but the facility was not a Sheraton brand. Old and needs a big do-over.

Solid hotel. Great bar/restaurant inside. Our room was right by the stairs and we heard doors banging all morning. Kind of annoying. Other than that it was great.

Very good stay

We arrived long before check-in time but the staff happily stored our luggage until we returned in the afternoon. When checking in once again the staff were welcoming and extremely helpful. The room was well furnished and supplied with all the "bits and bobs" that we expected. Our bed was comfortable and we slept quite soundly. Our hotel package included a breakfast but we were leaving for an early flight which meant that we would leave before the kitchen opened. But the staff, upon being informed of this during check-in, arranged a couple of light breakfasts to take away which we greatly appreciated. We would definitely stay here again.

The place is calm, nice and beautiful.

The toilet had permanent stains & the walls had mould .

Average hotel

Good location nice room and staff were very friendly would recommend this hotel.

Friendly staff, quick bar service, clean, comfortable rooms. Let down by the breakfast. There were no sausages or bacon available and the scrambled eggs were powdered

Lovely hotel with beautiful, modern & comfy room. Well located near Haymarket but still very quiet. Comfy and classy - highly recommend.

room was nice, radiator was loud meaning we had to turn it off at night and it was very cold. staff were rude

Where to start. Room flooded on first morning as shower glass does not meet bath and sink did not drain away for close to 45 mins. And when I mean flooded, I mean flooded!! Reported to reception who clearly did not do anything about it and provide an update or offer alternative room, simply saying they would look into it. Three days on the trot for breakfast, buffet food, juices, bread for toast, all had to run out and had to wait for replacements after requests from the guests, not automatically done. Nice staff at breakfast but very young who clearly did not have a clue how to run an operation. If there was a manager, they need to have a look at themselves. One positive, is the room, bed etc was very nice but the overall experience was a t best disappointing, with no leadership. Will defo not go back there again, loads of other hotels in Edinburgh.

The property was clean, and tidy. Very modern We did not have hot water for two days and despite complaining multiple times we had no compensation for this, and given no alternative help. The property also states online they have limited parking however on arrival their car park was closed, however this was not stated anywhere on the booking

Room was spotless clean.bathroom spot on. Dining/lounge lovely, meals yum yum, staff great. No complaints.

Bedroom very stuffy and under the beds had not been cleaned for some time. In addition I found someone else’s underwear under the curtain!

Enjoyed our stay, the hotel was lovely, our queen room was perfect for what we needed for an overnight stay and hotel staff friendly and polite. We had breakfast included in our room but unfortunately we didn’t make it (overslept in the comfy bed). Only slight downside was the heat in the room, far too warm. The room was like an oven when we first arrived so turned the heating off for the rest of the stay and opened the window, but it didn’t cool down. Also the bar was closed when we returned back to the hotel that night at about 1130pm, which was a bit disappointing, however, there was a fridge at reception where you could buy bottles of beer and take back to your room. Overall, really enjoyed our stay and would return.