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Jen Singapore Tanglin by Shangri-La

Hotels
8.7
/10
Very Good
1,757 reviews

What Guests Say About Their Stay

Bedroom (12)
Accessibility (11)
Room Space (10)
Staff Friendliness (9)
D***a
8.5
/ 10
I stayed in this hotel a few times. It’s a wonderful place to stay because of its strategic location. In front of the hotel is the new MRT Orchard (brown line), and the hotel is connected to Tanglin Mall, which is full of food tenants and a high-quality supermarket. Definitely, I’ll come back for the stay.
B***i
9.4
/ 10
One of the best hotels on my list, our family was so delighted staying in this hotel. While we visit Singapore again, definitely our family will stay again. Thanks for pleasuring us with the good hospitality.
A***a
10.0
/ 10
I stayed here for more than a week and I loved it! The location is very strategic, and the most important thing is how friendly the staff is! Especially the room service lady. They are so nice and always greet us. I didn't try the breakfast, but I did order room service. They are delicious. The room is so clean, everything feels like new, like no scratch! No smells! Definitely will be back!
Azelia S. Y.
8.5
/ 10
The staff member named Danial was incredibly helpful in finding an early check-in and making some adjustments to my bed order.
Zahwa M.
9.7
/ 10
The staff were friendly and super helpful during our stay. The room was nice and comfortable as well.
In the Area
See Map
1A Cuscaden Road, Orchard, Singapore, 249716

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Jen Singapore Tanglin by Shangri-La is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Jen Singapore Tanglin by Shangri-La

1A Cuscaden Road, Orchard, Singapore, 249716
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Discover More About Jen Singapore Tanglin by Shangri-La

Centrally located on the Orchard Road shopping district and a 2-minute walk from Orchard Boulevard MRT Station

, JEN Singapore Tanglin by Shangri-La offers easy access to Tanglin Mall retail outlets, restaurants and supermarkets. The fun and friendly team is always ready to help you discover local secrets at the hotel’s doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Botanical Gardens or a bicycle ride exploring the quaint neighborhood of Dempsey Hill. The hotel is also a leading venue for prestigious corporate gatherings or social occasions.

All 565 guestrooms come with the necessary up-to-date amenities so guests can enjoy the hotel’s playful designs and tech-driven experiences that are made to engage. Award-winning on-site dining outlets feature diverse Chinese, Malay and Indian culinary offerings. For recreation, the hotel outstanding spa offers a variety of health and beauty-enhancing treatments. Other facilities include a fully equipped gymnasium, sauna, steam room, massage services, whirlpool and an outdoor swimming pool.

Shangri-La Cares - Your Well-being In Our Care

As part of JEN Singapore Tanglin’s ongoing efforts to create a comfortable and safe environment for our guests, the hotel has a fully vaccinated workforce and embraced a series of enhanced safety standards and precautionary measures under our “Shangri-La Cares” commitment. These hygiene and safe management measures include increased cleaning and sanitising frequency for high touch points areas, use of medical grade sanitisers and disinfectants, contactless check-in and check-out and maintaining safe distancing at all public areas of the hotel. Learn more about our Shangri-La Cares commitment at https://www.shangri-la.com/group/shangrila-cares. JEN Singapore Tanglin by Shangri-La is awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. Ah Hoi's Kitchen is an SG Clean certified establishment.

All facilities in Jen Singapore Tanglin by Shangri-La

Bar, Cafe and Lounge Jen Singapore Tanglin by Shangri-La
Bar, Cafe and Lounge
Swimming Pool Jen Singapore Tanglin by Shangri-La
Swimming Pool
Fitness Center Jen Singapore Tanglin by Shangri-La
Fitness Center
Lobby Jen Singapore Tanglin by Shangri-La
Lobby
Exterior Jen Singapore Tanglin by Shangri-La
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

Sports and Recreations

  • Cycling
  • Fitness center

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Jen Singapore Tanglin by Shangri-La

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Jen Singapore Tanglin by Shangri-La
565
Number of floors in Jen Singapore Tanglin by Shangri-La
18
Another facilities in Jen Singapore Tanglin by Shangri-La
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Jen Singapore Tanglin by Shangri-La

What are available facilities at Jen Singapore Tanglin by Shangri-La?
There are top facilites at Jen Singapore Tanglin by Shangri-La such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Jen Singapore Tanglin by Shangri-La?
The standard check-in time at Jen Singapore Tanglin by Shangri-La is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Jen Singapore Tanglin by Shangri-La provide breakfast?
Yes, Jen Singapore Tanglin by Shangri-La provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Jen Singapore Tanglin by Shangri-La have?
Jen Singapore Tanglin by Shangri-La is a 4.0-star hotel.
How many floors does Jen Singapore Tanglin by Shangri-La have?
Jen Singapore Tanglin by Shangri-La has 18 floors.
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More Reviews from Other Guests in Jen Singapore Tanglin by Shangri-La

8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Jen Singapore Tanglin by Shangri-La

Number of reviews per page
20
40
Top reviews
Grace
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is located away from the hustle and bustle of Orchard Blvd but also conveniently located on the TEL line on MRT. From the hotel it is just a 2-minute walk to the MRT station, mostly with covering so no worries on rainy days. The Tanglin Mall abutting the hotel has a few restaurant options and a nice supermarket. I like that the mall is not touristy with pricey brand name stores. The bathroom is smaller than expected but I would stay there again.
Read More
Ranadip
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value - well connected
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location. Very clean. Great breakfast. Lovely staff esp in the club.
Andy L
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent value for money. Access to Tanglin Mall on the 2nd Floor is a major plus. Great for dining and grocery + other nice stores.
ARVINCARLO
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding staff
ARVINCARLO
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff pretty helpful
Lucy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great Buffet, but otherwise pretty expensive (beer AUS $26). Rooms are clean and nicely styled. The area, while very luxurious, clean, and secure, lacks the occasional "street shop"; it only has a very expensive shopping mall connected to the hotel with expensive restaurants and very high-priced groceries.
ARVINCARLO
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff here are exceptionally kind and go above and beyond to make everyone feel welcome.
Darryl
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Paul
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good moderated priced hotel. Fairly clean but a little outdated.
KAI YUN KATE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Water pressure really good soap provided great , beds and sofa good to lay down and sleep even. Great service and staff. Good location near orchard road without the full hectic vibes
Michael
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location and nice clean rooms Hall carpeting had an unpleasant dmell
Gulvinder Singh
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had an excellent stay here
Christopher
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is on the edge of downtown but conveniently located across the street from a metro station and attached to a shopping mall with restaurants and a grocery store. Breakfast buffet offered a wide variety of foods.
Cary
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best travel i have done
Harold
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good choice. Everything is well kept, clean and efficient. It’s good value, four star plus, perfect for our family and right next to the metro so easy to use as base to explore the city
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice accomodation, clean, food options plenty in hotel and nearby in a shopping mall. Close to Orchard area for shopping and to MRT station for transport. Pool have lifeguards. Only wish the pool opens longer instead of closing at 8pm.
lihui
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ci
Tang Shereen Suet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very Good
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wonderful and convenient stay. Very helpful staff!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Jen Singapore Tanglin by Shangri-La

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Jen Singapore Tanglin by Shangri-La

Number of reviews per page
20
40
Top reviews
Grace
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is located away from the hustle and bustle of Orchard Blvd but also conveniently located on the TEL line on MRT. From the hotel it is just a 2-minute walk to the MRT station, mostly with covering so no worries on rainy days. The Tanglin Mall abutting the hotel has a few restaurant options and a nice supermarket. I like that the mall is not touristy with pricey brand name stores. The bathroom is smaller than expected but I would stay there again.
Read More
Ranadip
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value - well connected
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location. Very clean. Great breakfast. Lovely staff esp in the club.
Andy L
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent value for money. Access to Tanglin Mall on the 2nd Floor is a major plus. Great for dining and grocery + other nice stores.
ARVINCARLO
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding staff
ARVINCARLO
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff pretty helpful
Lucy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great Buffet, but otherwise pretty expensive (beer AUS $26). Rooms are clean and nicely styled. The area, while very luxurious, clean, and secure, lacks the occasional "street shop"; it only has a very expensive shopping mall connected to the hotel with expensive restaurants and very high-priced groceries.
ARVINCARLO
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff here are exceptionally kind and go above and beyond to make everyone feel welcome.
Darryl
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Paul
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good moderated priced hotel. Fairly clean but a little outdated.
KAI YUN KATE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Water pressure really good soap provided great , beds and sofa good to lay down and sleep even. Great service and staff. Good location near orchard road without the full hectic vibes
Michael
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location and nice clean rooms Hall carpeting had an unpleasant dmell
Gulvinder Singh
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had an excellent stay here
Christopher
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is on the edge of downtown but conveniently located across the street from a metro station and attached to a shopping mall with restaurants and a grocery store. Breakfast buffet offered a wide variety of foods.
Cary
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best travel i have done
Harold
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good choice. Everything is well kept, clean and efficient. It’s good value, four star plus, perfect for our family and right next to the metro so easy to use as base to explore the city
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice accomodation, clean, food options plenty in hotel and nearby in a shopping mall. Close to Orchard area for shopping and to MRT station for transport. Pool have lifeguards. Only wish the pool opens longer instead of closing at 8pm.
lihui
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ci
Tang Shereen Suet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very Good
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wonderful and convenient stay. Very helpful staff!
Number of reviews per page
20
40