Hotels near Complex Medical Centre

The staff was friendly and helpful. The room is clean and we check out at 13:30 pm. The breakfast was also good. Will definitely come again.

We absolutely loved the stay. The room and bathroom were clean, spacious, and much fancier than what I was used to. There were robes, nice room slippers (not at all cheap and flimsy), a clean kettle, an assortment of mugs and (wine) glasses, and even a selection of pillows (including a bolster) that could be delivered to your room upon request. The toilet was in its own cubicle with super thick toilet paper and a phone (presumably for when you run out of toilet paper). The toiletries looked and smelled good, and the hairdryer worked great (it was just as strong as my beloved Dyson). Their mobile app was useful too. I had read in older reviews that you're supposed to check in using their app, so I went ahead and downloaded it a few days in advance. The app was a little bit confusing, but I managed to figure it out. You can "pre-register" the day before, but can only properly check-in once you're at the hotel and connected to the hotel WiFi. I did the pre-registration, and when we got there, the check-in was very quick and easy. From there on, I could just open the app on my phone to access the key (which you also need in the lift). No worries about lost key cards (unless you lose your phone). The pool area was beautiful. Some of the pool chairs and cabanas were a little bit dirty, but I was fine with that. The towels (which they hand you before you enter the pool) were nice and clean, so you could lay those over the chair before putting your stuff down. I spent more time on the lounge chairs in the wading pool anyway. I loved the openness of the sky, the architecture of the suites, and the planes flying overhead every now and then. They were the main reasons I chose to spend my SRV vouchers at this hotel, and it was worth every cent. If there was a reason I wouldn't go back, it would be that I'd like to try out other places first. I highly recommend this place to anybody with a slightly bigger budget looking for a nice staycation.

My husband and I had an enjoyable time at the hotel. Everything was almost perfect! The ambience is nice to relax and recharge ourselves. The kitchenette is perfect cause we get to cook our favourite meals and if we are missing any ingredients we can simply get it from the supermarket at the mall right beside the hotel! Housekeeping request was a breeze especially getting our preferred pillows! The bathroom is love. The bathtub is huge and ample space to place anything along it. And a major appreciation to have shampoo, conditioner and body wash from Malin Goetz! The divider between the bed and the other part of the room was a nice touch to provide that separate space if you have some guest over for a couple of hours. 1 smal down side is some cleanliness issue. That's 1 cause mu husband is OCD. So there were some dust and stain that was not thoroughly cleaned. But overall, highly recommended!

Awesome stay at Santa Grand with my family! I would like to thank the team on duty during our stay there btw 26-28Nov. I travelled with 3 elderly, one in wheelchair. The team managed to assign our 2 rooms close to each other and one bigger room to accommodate wheelchair. It makes taking care of everyone so much more convenient. Really appreciate for everything, from the prompt response for room service to kind consideration during our stay. My family enjoyed it so much! This is an unforgettable birthday celebration for my aunt, being her first staycation 😊 would definitely come back again! Can't express enuff thanks for the team, thank you for taking care of us!

Room is spacious and easy access to food at the mall.

It's a pleasant stay at Venue Hotel The Lily. The location is convenient for us to explore east of SG. The downside is the soundproof issue which I can hear people talking when they passby our room.

It's a clean and nice hotel. The view is also good on the rooftop. There is no pool, otherwise maybe it could be a 4* hotel. Location is also very close to MRT and malls. For price we paid worthy!

The front office guy was very kind on the phone and when he serve us. He was very helpful with his always smiling face giving any information we needed. The hotel is very near to the food stall and just 5 minutes walk from MRT Station. The smell of the room is nice and refreshing.

Super big room & comfy king size bed! Nice & clean toilet. The staff changes the towels daily. Big pool. 24hours food centre & Cheers minimart are just 3 steps away, no lies. 400m to the nearest bus stop & just take 1 stop away to Paya Lebar MRT station, the same way if you wanna go back to the hotel from the MRT station mentioned. Surely wanna go back to stay again ❤️