V Hotel Bencoolen

Hotels
Sustainable Hotel
8.4
/10
Very Good
5,897 reviews

What Guests Say About Their Stay

Accessibility (161)
Distance To City Center (141)
Staff Friendliness (141)
Surroundings (139)

Indri A. A.

10.0
/ 10
Clean room, bidet available. Great location, near Bugis but not crowded, easy access to MRT and bus. Thanks to friendly guy Benson who served us, my stay was great!

J***u

9.4
/ 10
The staff is very friendly, especially Mr. Henry. Very helpful, polite, and friendly. The place is near MRT and easy to find food around there.

Verified Traveler

10.0
/ 10
This is our 3rd time staying here. Very clean, not too small, and the location is perfect. The staff are very welcoming, especially Mr. Benson, who is always helpful to us.

Teja N. M. P.

9.4
/ 10
The hotel location is very strategic, less than a minute to Bencoolen MRT station. The staff are very friendly and helpful, thanks to Henry & Benson for assisting during check-in & check-out.

Verified Traveler

9.1
/ 10
The staff was very friendly, the location is also great. Good choice if you want to stay near MRT/bus station and still close to the city (like Orchard/Marina).
In the Area
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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
V Hotel Bencoolen is located in area / city Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around V Hotel Bencoolen

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
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Lobby V Hotel Bencoolen
Lobby 2 V Hotel Bencoolen

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Overview of V Hotel Bencoolen

V Hotel Bencoolen offers a blend of modern design and comfortable accommodation in the heart of Singapore's arts and heritage district. The hotel's stylish interiors and relaxed atmosphere make it a popular choice for travellers seeking a convenient base to explore the city. Located in the Bencoolen area, the hotel is surrounded by museums, art galleries, and historical landmarks, providing a rich cultural experience right at your doorstep.

The hotel benefits from excellent transport links, with several MRT stations within easy walking distance, providing quick access to Orchard Road, Marina Bay, and other key areas of Singapore. The neighbourhood itself is vibrant and bustling, with a mix of local eateries, trendy cafes, and shopping options. Whether you're interested in art, history, or simply soaking up the local atmosphere, V Hotel Bencoolen puts you in the perfect location.

What sets V Hotel Bencoolen apart is its commitment to providing a comfortable and affordable stay without compromising on style or convenience. The hotel's modern amenities and friendly service ensure a pleasant experience for all guests.

V Hotel Bencoolen

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

V Hotel Bencoolen Facilities

Featuring 271 rooms in total, V Hotel Bencoolen offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The hotel boasts a range of facilities designed to cater to the needs of different travellers. Families will appreciate the spacious rooms and convenient location, while digital nomads can take advantage of the high-speed Wi-Fi and comfortable workspaces. Groups travelling together will find the hotel's communal areas perfect for socialising and relaxing after a day of exploring the city. Leisure travellers will enjoy the hotel's proximity to key attractions and its tranquil atmosphere.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, comfortable bedding, and modern bathrooms. In-room conveniences such as a mini-fridge and coffee/tea making facilities add to the overall comfort and convenience of your stay. The rooms are designed to be a relaxing haven after a busy day of sightseeing or business meetings.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at V Hotel Bencoolen

Expect a vibrant yet relaxed ambience at V Hotel Bencoolen. The hotel is known for its friendly and efficient service, ensuring a smooth and hassle-free stay. Mornings are typically quiet, with guests enjoying breakfast or preparing for their day's adventures. Evenings are more social, with guests gathering in the common areas to unwind and share their experiences.

While the hotel may not offer organised tours, the staff are always happy to provide recommendations and assistance with booking local activities. Insider tips include taking advantage of the hotel's convenient location to explore the surrounding neighbourhood on foot. When checking in, be prepared to provide identification and a credit card for incidentals. Remember to be respectful of local customs and traditions during your stay.

How to Get to V Hotel Bencoolen

The nearest major international airport is easily accessible from V Hotel Bencoolen. From the airport, you can reach the hotel in around 30-60 minutes by taxi, depending on traffic conditions. Alternatively, there are affordable bus connections to the city centre, followed by a short taxi or MRT ride to the hotel. Several MRT stations are within walking distance, making it easy to get around Singapore.

Food Near V Hotel Bencoolen

While V Hotel Bencoolen may offer breakfast options, there are plenty of other dining choices nearby. Numerous cafes and restaurants are within walking distance, offering a variety of cuisines to suit all tastes and budgets. For a taste of local flavours, try some of the hawker stalls in the area, offering dishes such as chicken rice, laksa, and satay at budget-friendly prices. Convenience stores are also readily available for snacks and drinks.

Things to Do Around V Hotel Bencoolen

The area surrounding V Hotel Bencoolen is rich in cultural and historical attractions. Visit a nearby historic temple to experience Singapore's religious heritage, or explore a lively night market for local street food and souvenirs. A riverside park offers a tranquil escape from the city's hustle and bustle. For a one-day walkable highlights tour, start with a visit to a major museum, followed by a stroll through the historic district and ending with dinner at a local restaurant. A two-day extended stay could include a day trip to a nearby island or a visit to a botanical garden.

Why V Hotel Bencoolen is Popular Among Travellers

V Hotel Bencoolen is popular among travellers for its affordability, convenient location, and stylish design. Repeat visitors often appreciate the hotel's friendly service and comfortable rooms. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring Singapore without breaking the bank. The unique experiences offered by the surrounding neighbourhood, with its mix of art, culture, and history, also contribute to the hotel's popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room on a higher floor for better views. When packing, remember to bring lightweight clothing suitable for Singapore's tropical climate, as well as a universal adaptor for your electronic devices. Be aware of local customs and etiquette, such as removing your shoes before entering temples and avoiding public displays of affection. English is widely spoken in Singapore, making communication easy for most travellers.

Best Time to Stay at V Hotel Bencoolen

The best time to stay at V Hotel Bencoolen depends on your preferences and budget. The peak season is typically during the school holidays and major festivals, when prices are higher and the city is more crowded. The off-peak season offers lower prices and fewer crowds, but the weather may be more unpredictable. Consider planning your trip around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

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All facilities in V Hotel Bencoolen

Swimming Pool V Hotel Bencoolen
Swimming Pool
Fitness Center V Hotel Bencoolen
Fitness Center
Lobby V Hotel Bencoolen
Lobby
Accommodation Services V Hotel Bencoolen
Accommodation Services
Exterior V Hotel Bencoolen
Exterior

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • No alcohol

Things to Do

  • Fitness center
  • Outdoor pool

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in V Hotel Bencoolen

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Additional Policy

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen
271
Number of floors in V Hotel Bencoolen
10
Another facilities in V Hotel Bencoolen
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in V Hotel Bencoolen

What are available facilities at V Hotel Bencoolen?
There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at V Hotel Bencoolen?
The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
Does V Hotel Bencoolen provide breakfast?
Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does V Hotel Bencoolen have?
V Hotel Bencoolen is a 4.0-star hotel.
How many floors does V Hotel Bencoolen have?
V Hotel Bencoolen has 10 floors.
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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,895)
Other sources (1,002)
8.6
Very Good
From 4,895 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
All
Accessibility (119)
Staff Friendliness (107)
Surroundings (103)
Distance to City Center (102)
Bedroom (89)
Bathroom (88)
Wifi (78)
Hotel Area (77)
Ambiance (75)
Check-in/out Time (70)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
Anna E.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 day(s) ago
The hotel is very well located with many transportation options. The room was small for 2 persons with each 28" baggage and a normal-sized backpack. The cleaning service only changed towels and tidied up our bed. Our trash piled up because it was not removed from our room. The pillows were very hard and high, and we all had neck pain. The duvet was also small for 2 persons. The breakfast was boring and had average quality. There were not many options, and a couple of guests even paid for other breakfast the restaurant sells or ate instant noodles. We only ate the breakfast because we paid for it in advance. The staff were friendly and welcoming. The hotel was okay for 1 or 2 days, but I don't recommend staying here for a longer time.
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r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
I traveled to Singapore with my two daughters. The location is the best, easy to access because it's so near to the MRT station. Personally, the room is small, but it's clean and tidy. First, we got a room with no view at all and requested a room with a better view. They moved us to another room which had a better view. Thank you❤️ and highly recommended!
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Accommodation's Reply
22 Jun 2026
Thank you so much for taking the time to share your experience during your recent stay in Singapore with us. We are thrilled to hear that you and your daughters enjoyed the convenience of our location, especially being so close to the MRT station. We appreciate your feedback regarding the room size. While we strive to provide comfortable accommodations, we understand that space can be a concern for some guests. We're glad that our team was able to assist you by moving you to a room with a better view upon your request. It’s wonderful to know that this made your stay more enjoyable. Your recommendation means a lot to us, and we are grateful for your kind words. We hope to welcome you and your daughters back in the future for another memorable stay!
Indri A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean room, bidet available. Great location, near Bugis but not crowded, easy access to MRT and bus. Thanks to friendly guy Benson who served us, my stay was great!
1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Indri, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our location convenient. Being close to Bugis while maintaining a quieter atmosphere is something we strive for, and it's great to know it met your expectations. We're also glad you appreciated the cleanliness of your room and the availability of the bidet. Our housekeeping team works diligently to ensure every detail is perfect for our guests. It's wonderful to hear that Benson made a positive impact on your stay with his friendly service. We will be sure to pass along your kind words to him, as he truly embodies our commitment to exceptional hospitality. We hope to welcome you back soon for another great experience!
C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Convenient location, good amenities, but the room is smaller in person than in the pictures.
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Accommodation's Reply
12 Jun 2026
Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback as it helps us enhance our services and ensure a better experience for all our guests. We are delighted to hear that you found our location convenient and enjoyed the amenities we offer. Our team works hard to provide a comfortable and enjoyable environment, and it's always rewarding to know when we've succeeded in these areas. However, I sincerely apologize for any disappointment caused by the size of your room not meeting your expectations based on the pictures. We strive to provide accurate representations of our accommodations, but I understand how important it is for our guests to feel that they have chosen a space that fits their needs perfectly. If you decide to stay with us again, please feel free to reach out directly so we can assist you in selecting a room that better suits your preferences. Your comfort is our top priority, and we would love the opportunity to make your next visit even more enjoyable!
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's a pleasant experience to stay here because you can leave all your luggage before check-in or check-out. The service is very friendly, especially from Mr. Henry. It's close to both the MRT and bus stations. The rooms are clean and comfortable, and of course, there's a bidet. Access to popular attractions is easy, and for those who like to smoke, it's easy to find a smoking area.
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Accommodation's Reply
10 Jun 2026
Thank you so much for taking the time to share your experiences during your stay with us. We are delighted to hear that you had a pleasant experience and that our services met your expectations. It is wonderful to know that our luggage storage facilities made your check-in and check-out processes more convenient. We aim to provide a stress-free experience for our guests, and it’s great to hear that this aspect stood out to you. I will personally pass on your kind words to Mr. Henry, as he takes great pride in ensuring our guests feel welcomed and comfortable. Our team is always striving to offer friendly and attentive service, so your feedback serves as a fantastic motivation for them. We are also thrilled that you appreciated our clean and comfortable rooms and the accessibility of both public transport and attractions. It's our intention to make our guests' stay as enjoyable as possible, and we’re glad our convenient location contributed to that experience. Lastly, we're pleased to hear that you found the designated smoking areas appropriate. We understand how important it is to cater to all our guests’ needs. Thank you once again for your thoughtful feedback. We hope to welcome you back on your next visit!
Megawati S. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel is recommended, clean and close to the mosque and MRT.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and conveniently located near the mosque and MRT. Your recommendation means a lot to us, as we continuously strive to provide our guests with an exceptional experience. We believe that cleanliness and accessibility are vital components of a comfortable stay, and it’s rewarding to know that our efforts have resonated with you. If you have any further comments or suggestions on how we might enhance our services, please feel free to share them. We value your input and aim to improve our offerings based on guest feedback. Thank you once again for your kind words. We look forward to welcoming you back on your next visit!
G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff is friendly and accommodating.
1 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you for taking the time to share your feedback regarding your recent experience with our staff. We are delighted to hear that you found them friendly and accommodating. At V Hotel Bencoolen, we strive to provide exceptional service, and it is always encouraging to receive positive comments about our team. Your kind words will be shared with them, as they serve as a great motivation to continue delivering the best possible experience for our valued customers. If there is anything else you would like to share or if there are areas where we can improve, please do not hesitate to reach out. We appreciate your support and look forward to serving you again in the future.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I stayed for three days and asked for help cleaning every day. When I returned from my trip, the room was clean. The staff was very helpful. The hotel is in a great location. The MRT is very close, and Grab picks up from the hotel's backyard.
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Accommodation's Reply
05 Jun 2026
Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you found our staff helpful and that your room was well-maintained throughout your visit. It is also great to know that you appreciated our strategic location, with convenient access to the MRT and Grab services. We strive to provide our guests with a comfortable and enjoyable experience, and your feedback reinforces our commitment to excellence. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Irene Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Overall, everything was great. The location, service, facilities, and cleanliness were all very good. The only small note is that the room is a bit compact, so opening a large suitcase can be slightly inconvenient. However, this did not affect my overall experience, as everything else was already very good. I was satisfied with my stay and would recommend this hotel. 😊
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Accommodation's Reply
10 Jun 2026
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you had a great overall experience and that you found our location, service, facilities, and cleanliness to your satisfaction. We appreciate you bringing the compactness of the room to our attention. Your input is invaluable, as it helps us identify areas for improvement. While we strive to offer a comfortable experience, we understand that space can be a concern for some guests, especially when it comes to handling luggage. We are always looking for ways to enhance our accommodations, and your thoughts will certainly aid us in this process. It makes us very happy to know that, despite this small note, your overall experience was positive and that you would recommend our hotel to others. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back in the future to provide you with an even better stay. Thank you once again for your feedback. If you have any other suggestions or concerns, please feel free to reach out to us. We always value the opinions of our guests.
Vo Ngoc T. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room was a bit small, but the staff were friendly and lovely.
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Accommodation's Reply
26 May 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our staff to be friendly and charming. We appreciate your comments about the room size, as we continually strive to improve our facilities and services. Your insights are invaluable in helping us enhance our guests' experiences. Should you have any further suggestions or require assistance, please do not hesitate to reach out. We look forward to welcoming you back in the future.
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windy s. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
quite recommended... the atmosphere and near the MRT...
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Accommodation's Reply
22 May 2026
Thank you for your feedback regarding your recent experience. We are delighted to hear that you found our location convenient and enjoyed the atmosphere. Your recommendation means a lot to us, and we strive to create an environment that is both welcoming and accessible for all our guests. If you have any further suggestions or comments, please do not hesitate to share. We look forward to welcoming you back soon!
Musrifa M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean & location ok, but small room
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Accommodation's Reply
13 May 2026
Thank you for your feedback regarding your recent experience with us. We are pleased to hear that you found the cleanliness and location satisfactory. However, we regret to learn that the condition of the restroom did not meet your expectations. Please be assured that we take such concerns seriously and will address this issue promptly to ensure a more pleasant experience for our guests in the future. Your input is invaluable to us, and we appreciate you taking the time to share it. Should you have any further suggestions or concerns, please do not hesitate to reach out. Thank you once again for your feedback.
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Great location, friendly staff
2 people find it helpful
Accommodation's Reply
10 May 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you enjoyed our great location and found our staff to be friendly. Your kind words serve as a wonderful motivation for our team, and we will continue to strive to provide excellent service and a welcoming atmosphere for all our guests. If there is anything else you would like to share or if there’s any way we can assist you further, please do not hesitate to reach out. We look forward to welcoming you back soon!
Ridwan Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Hotel location near with Mosque and MRT Station, very good for travelling
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Accommodation's Reply
06 May 2026
Thank you for your email and for expressing your interest in our hotel. I am pleased to inform you that our location is indeed conveniently situated near a mosque, as well as the MRT station, making it an excellent choice for travelers seeking accessibility and comfort during their stay. Our proximity to these key amenities ensures that guests can easily explore the surrounding area while enjoying their time with us. If you have any further questions or need assistance with your booking, please do not hesitate to reach out. We look forward to welcoming you soon!
b***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you for upgrading our room and for making our stay at V Hotel Bencoolen a truly enjoyable experience. It's strategically located in front of the Bencoolen Mosque, right next to the MRT station, near the food court, with several halal restaurants to choose from, and family-friendly. The staff were friendly and very helpful. We recommend V Hotel Bencoolen as your choice of accommodation in Singapore.
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Accommodation's Reply
04 May 2026
Thank you very much for taking the time to share your wonderful experience at V Hotel Bencoolen. We are delighted to hear that you enjoyed your upgraded room and found your stay both pleasant and comfortable. It is gratifying to know that our strategic location, adjacent to Bencoolen Mosque and MRT station, contributed positively to your visit. We strive to provide a family-friendly environment with convenient access to various dining options, including halal food, and it’s heartening to learn that our staff were able to assist you during your stay. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit to Singapore.
Aldila
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I felt comfortable staying at this hotel. All the staff were friendly, polite, and very helpful from check-in to check-out. I also had a very pleasant experience because I was allowed free early check-in around 9:30 AM and free late check-out until noon. I then chose to extend my stay until 3 PM, and the additional fee was not too expensive, very worth it. All hotel facilities are well-maintained and functioning properly, making the stay even more comfortable. The hotel's location is also very strategic, very close to the MRT station and across from the mosque, making it easy to get around during your stay. However, I have a small suggestion. When I was going to my room, I was in the elevator with a staff member who was carrying a work trolley for repairs. Perhaps in the future, it could be considered to use a dedicated staff elevator or to arrange operational arrangements more conveniently for guests. Overall, my stay at this hotel was still pleasant, and I was satisfied with the service provided.
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Accommodation's Reply
28 Apr 2026
Dear Aldila, Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you felt comfortable and well taken care of by our friendly and helpful staff from check-in to check-out. It is always our goal to provide exceptional service, and we are thrilled that we met your expectations. We appreciate your kind words regarding the early check-in and late check-out options. We strive to accommodate our guests’ needs as best as we can, and it’s wonderful to know that these arrangements added to your overall satisfaction. It’s also great to hear that you found our facilities well-maintained and enjoyed the strategic location of the hotel. Being close to public transport and local attractions is indeed a significant advantage for our guests. Thank you for bringing up your suggestion about the elevator usage. We take guest feedback seriously, as it helps us improve our services. I will ensure that this suggestion is shared with our management team so we can consider implementing a more convenient operational arrangement in the future. Overall, we are pleased that you had a pleasant stay with us, and we hope to welcome you back soon! If there is anything else we can do for you or if you'd like assistance planning your next visit, please do not hesitate to reach out.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
very fun
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2 people find it helpful
Accommodation's Reply
01 May 2026
Thank you for your enthusiastic feedback! I am delighted to hear that you found the experience so enjoyable. Your positive remarks are greatly appreciated and motivate us to continue delivering quality experiences. If you have any further thoughts or suggestions, please feel free to share them. We value your input as it helps us improve and serve you better. Thank you once again for taking the time to reach out!
Krisjanuardi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Nice hotel, very near MRT station Bencoolen (blue line) or Bras Basah (yellow line), several convenience stores nearby, walking distance to Fort Canning, easy walk to Bugis. Quite small though for the 3-people room.
1 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Krisjanuari A, Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback and are glad to hear that you enjoyed our convenient location near the MRT stations Bencoolen and Bras Basah, as well as the proximity to several convenience stores and popular attractions like Fort Canning and Bugis. We understand that room size can be a concern, especially when accommodating three guests. Please know that we are continuously working to enhance our guest experience, including evaluating our room configurations to better meet the needs of larger groups. Your insights are invaluable in helping us improve our services, and we hope to welcome you back in the future for an even more enjoyable stay. If there’s anything specific you would like us to consider for your next visit, please feel free to reach out. Thank you once again for your feedback!
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Quite a long distance to Bugis
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Accommodation's Reply
21 Apr 2026
Thank you for your recent feedback regarding your stay at our hotel. We appreciate you taking the time to share your thoughts, and we value your input as it helps us improve our services. I understand that you found our location to be quite a distance from Bugis. While we strive to provide a peaceful environment away from the hustle and bustle of the city, we also recognize that proximity to key attractions is important for many of our guests. For future visits, I would recommend considering alternative transportation options such as public transit or ride-sharing services, which can make traveling to Bugis more convenient. Additionally, if you're looking for local recommendations or assistance with transportation arrangements during your next stay, please do not hesitate to reach out to our front desk team—we are here to help! Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
Dessy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice area, very convenient, and staff very kind and friendly. I'll be there again.
1 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Dessy A, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay in our area and found it to be convenient. It's also wonderful to know that our staff made a positive impression on you with their kindness and friendliness. We always strive to create a welcoming environment for our guests, and your kind words serve as an excellent motivation for our team. We'll be sure to pass along your compliments to them, as it means a lot to have their efforts recognized. We look forward to welcoming you back during your next visit! If there's anything specific you would like to experience or need assistance with for your next stay, please don't hesitate to let us know. Thank you once again for your wonderful feedback!
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Exterior 4 V Hotel Bencoolen

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Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,895)
Other sources (1,002)
8.6
Very Good
From 4,895 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
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Accessibility (119)
Staff Friendliness (107)
Surroundings (103)
Distance to City Center (102)
Bedroom (89)
Bathroom (88)
Wifi (78)
Hotel Area (77)
Ambiance (75)
Check-in/out Time (70)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
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40
Customer reviews
Anna E.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 day(s) ago
The hotel is very well located with many transportation options. The room was small for 2 persons with each 28" baggage and a normal-sized backpack. The cleaning service only changed towels and tidied up our bed. Our trash piled up because it was not removed from our room. The pillows were very hard and high, and we all had neck pain. The duvet was also small for 2 persons. The breakfast was boring and had average quality. There were not many options, and a couple of guests even paid for other breakfast the restaurant sells or ate instant noodles. We only ate the breakfast because we paid for it in advance. The staff were friendly and welcoming. The hotel was okay for 1 or 2 days, but I don't recommend staying here for a longer time.
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r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
I traveled to Singapore with my two daughters. The location is the best, easy to access because it's so near to the MRT station. Personally, the room is small, but it's clean and tidy. First, we got a room with no view at all and requested a room with a better view. They moved us to another room which had a better view. Thank you❤️ and highly recommended!
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Accommodation's Reply
22 Jun 2026
Thank you so much for taking the time to share your experience during your recent stay in Singapore with us. We are thrilled to hear that you and your daughters enjoyed the convenience of our location, especially being so close to the MRT station. We appreciate your feedback regarding the room size. While we strive to provide comfortable accommodations, we understand that space can be a concern for some guests. We're glad that our team was able to assist you by moving you to a room with a better view upon your request. It’s wonderful to know that this made your stay more enjoyable. Your recommendation means a lot to us, and we are grateful for your kind words. We hope to welcome you and your daughters back in the future for another memorable stay!
Indri A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean room, bidet available. Great location, near Bugis but not crowded, easy access to MRT and bus. Thanks to friendly guy Benson who served us, my stay was great!
1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Indri, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our location convenient. Being close to Bugis while maintaining a quieter atmosphere is something we strive for, and it's great to know it met your expectations. We're also glad you appreciated the cleanliness of your room and the availability of the bidet. Our housekeeping team works diligently to ensure every detail is perfect for our guests. It's wonderful to hear that Benson made a positive impact on your stay with his friendly service. We will be sure to pass along your kind words to him, as he truly embodies our commitment to exceptional hospitality. We hope to welcome you back soon for another great experience!
C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Convenient location, good amenities, but the room is smaller in person than in the pictures.
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Accommodation's Reply
12 Jun 2026
Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback as it helps us enhance our services and ensure a better experience for all our guests. We are delighted to hear that you found our location convenient and enjoyed the amenities we offer. Our team works hard to provide a comfortable and enjoyable environment, and it's always rewarding to know when we've succeeded in these areas. However, I sincerely apologize for any disappointment caused by the size of your room not meeting your expectations based on the pictures. We strive to provide accurate representations of our accommodations, but I understand how important it is for our guests to feel that they have chosen a space that fits their needs perfectly. If you decide to stay with us again, please feel free to reach out directly so we can assist you in selecting a room that better suits your preferences. Your comfort is our top priority, and we would love the opportunity to make your next visit even more enjoyable!
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's a pleasant experience to stay here because you can leave all your luggage before check-in or check-out. The service is very friendly, especially from Mr. Henry. It's close to both the MRT and bus stations. The rooms are clean and comfortable, and of course, there's a bidet. Access to popular attractions is easy, and for those who like to smoke, it's easy to find a smoking area.
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Accommodation's Reply
10 Jun 2026
Thank you so much for taking the time to share your experiences during your stay with us. We are delighted to hear that you had a pleasant experience and that our services met your expectations. It is wonderful to know that our luggage storage facilities made your check-in and check-out processes more convenient. We aim to provide a stress-free experience for our guests, and it’s great to hear that this aspect stood out to you. I will personally pass on your kind words to Mr. Henry, as he takes great pride in ensuring our guests feel welcomed and comfortable. Our team is always striving to offer friendly and attentive service, so your feedback serves as a fantastic motivation for them. We are also thrilled that you appreciated our clean and comfortable rooms and the accessibility of both public transport and attractions. It's our intention to make our guests' stay as enjoyable as possible, and we’re glad our convenient location contributed to that experience. Lastly, we're pleased to hear that you found the designated smoking areas appropriate. We understand how important it is to cater to all our guests’ needs. Thank you once again for your thoughtful feedback. We hope to welcome you back on your next visit!
Megawati S. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel is recommended, clean and close to the mosque and MRT.
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Accommodation's Reply
10 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and conveniently located near the mosque and MRT. Your recommendation means a lot to us, as we continuously strive to provide our guests with an exceptional experience. We believe that cleanliness and accessibility are vital components of a comfortable stay, and it’s rewarding to know that our efforts have resonated with you. If you have any further comments or suggestions on how we might enhance our services, please feel free to share them. We value your input and aim to improve our offerings based on guest feedback. Thank you once again for your kind words. We look forward to welcoming you back on your next visit!
G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff is friendly and accommodating.
1 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you for taking the time to share your feedback regarding your recent experience with our staff. We are delighted to hear that you found them friendly and accommodating. At V Hotel Bencoolen, we strive to provide exceptional service, and it is always encouraging to receive positive comments about our team. Your kind words will be shared with them, as they serve as a great motivation to continue delivering the best possible experience for our valued customers. If there is anything else you would like to share or if there are areas where we can improve, please do not hesitate to reach out. We appreciate your support and look forward to serving you again in the future.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I stayed for three days and asked for help cleaning every day. When I returned from my trip, the room was clean. The staff was very helpful. The hotel is in a great location. The MRT is very close, and Grab picks up from the hotel's backyard.
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Accommodation's Reply
05 Jun 2026
Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you found our staff helpful and that your room was well-maintained throughout your visit. It is also great to know that you appreciated our strategic location, with convenient access to the MRT and Grab services. We strive to provide our guests with a comfortable and enjoyable experience, and your feedback reinforces our commitment to excellence. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Irene Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Overall, everything was great. The location, service, facilities, and cleanliness were all very good. The only small note is that the room is a bit compact, so opening a large suitcase can be slightly inconvenient. However, this did not affect my overall experience, as everything else was already very good. I was satisfied with my stay and would recommend this hotel. 😊
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Accommodation's Reply
10 Jun 2026
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you had a great overall experience and that you found our location, service, facilities, and cleanliness to your satisfaction. We appreciate you bringing the compactness of the room to our attention. Your input is invaluable, as it helps us identify areas for improvement. While we strive to offer a comfortable experience, we understand that space can be a concern for some guests, especially when it comes to handling luggage. We are always looking for ways to enhance our accommodations, and your thoughts will certainly aid us in this process. It makes us very happy to know that, despite this small note, your overall experience was positive and that you would recommend our hotel to others. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back in the future to provide you with an even better stay. Thank you once again for your feedback. If you have any other suggestions or concerns, please feel free to reach out to us. We always value the opinions of our guests.
Vo Ngoc T. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room was a bit small, but the staff were friendly and lovely.
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Accommodation's Reply
26 May 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our staff to be friendly and charming. We appreciate your comments about the room size, as we continually strive to improve our facilities and services. Your insights are invaluable in helping us enhance our guests' experiences. Should you have any further suggestions or require assistance, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Profile Picture
windy s. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
quite recommended... the atmosphere and near the MRT...
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Accommodation's Reply
22 May 2026
Thank you for your feedback regarding your recent experience. We are delighted to hear that you found our location convenient and enjoyed the atmosphere. Your recommendation means a lot to us, and we strive to create an environment that is both welcoming and accessible for all our guests. If you have any further suggestions or comments, please do not hesitate to share. We look forward to welcoming you back soon!
Musrifa M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean & location ok, but small room
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Accommodation's Reply
13 May 2026
Thank you for your feedback regarding your recent experience with us. We are pleased to hear that you found the cleanliness and location satisfactory. However, we regret to learn that the condition of the restroom did not meet your expectations. Please be assured that we take such concerns seriously and will address this issue promptly to ensure a more pleasant experience for our guests in the future. Your input is invaluable to us, and we appreciate you taking the time to share it. Should you have any further suggestions or concerns, please do not hesitate to reach out. Thank you once again for your feedback.
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Great location, friendly staff
2 people find it helpful
Accommodation's Reply
10 May 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you enjoyed our great location and found our staff to be friendly. Your kind words serve as a wonderful motivation for our team, and we will continue to strive to provide excellent service and a welcoming atmosphere for all our guests. If there is anything else you would like to share or if there’s any way we can assist you further, please do not hesitate to reach out. We look forward to welcoming you back soon!
Ridwan Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Hotel location near with Mosque and MRT Station, very good for travelling
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Accommodation's Reply
06 May 2026
Thank you for your email and for expressing your interest in our hotel. I am pleased to inform you that our location is indeed conveniently situated near a mosque, as well as the MRT station, making it an excellent choice for travelers seeking accessibility and comfort during their stay. Our proximity to these key amenities ensures that guests can easily explore the surrounding area while enjoying their time with us. If you have any further questions or need assistance with your booking, please do not hesitate to reach out. We look forward to welcoming you soon!
b***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you for upgrading our room and for making our stay at V Hotel Bencoolen a truly enjoyable experience. It's strategically located in front of the Bencoolen Mosque, right next to the MRT station, near the food court, with several halal restaurants to choose from, and family-friendly. The staff were friendly and very helpful. We recommend V Hotel Bencoolen as your choice of accommodation in Singapore.
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Accommodation's Reply
04 May 2026
Thank you very much for taking the time to share your wonderful experience at V Hotel Bencoolen. We are delighted to hear that you enjoyed your upgraded room and found your stay both pleasant and comfortable. It is gratifying to know that our strategic location, adjacent to Bencoolen Mosque and MRT station, contributed positively to your visit. We strive to provide a family-friendly environment with convenient access to various dining options, including halal food, and it’s heartening to learn that our staff were able to assist you during your stay. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit to Singapore.
Aldila
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I felt comfortable staying at this hotel. All the staff were friendly, polite, and very helpful from check-in to check-out. I also had a very pleasant experience because I was allowed free early check-in around 9:30 AM and free late check-out until noon. I then chose to extend my stay until 3 PM, and the additional fee was not too expensive, very worth it. All hotel facilities are well-maintained and functioning properly, making the stay even more comfortable. The hotel's location is also very strategic, very close to the MRT station and across from the mosque, making it easy to get around during your stay. However, I have a small suggestion. When I was going to my room, I was in the elevator with a staff member who was carrying a work trolley for repairs. Perhaps in the future, it could be considered to use a dedicated staff elevator or to arrange operational arrangements more conveniently for guests. Overall, my stay at this hotel was still pleasant, and I was satisfied with the service provided.
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Accommodation's Reply
28 Apr 2026
Dear Aldila, Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you felt comfortable and well taken care of by our friendly and helpful staff from check-in to check-out. It is always our goal to provide exceptional service, and we are thrilled that we met your expectations. We appreciate your kind words regarding the early check-in and late check-out options. We strive to accommodate our guests’ needs as best as we can, and it’s wonderful to know that these arrangements added to your overall satisfaction. It’s also great to hear that you found our facilities well-maintained and enjoyed the strategic location of the hotel. Being close to public transport and local attractions is indeed a significant advantage for our guests. Thank you for bringing up your suggestion about the elevator usage. We take guest feedback seriously, as it helps us improve our services. I will ensure that this suggestion is shared with our management team so we can consider implementing a more convenient operational arrangement in the future. Overall, we are pleased that you had a pleasant stay with us, and we hope to welcome you back soon! If there is anything else we can do for you or if you'd like assistance planning your next visit, please do not hesitate to reach out.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
very fun
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2 people find it helpful
Accommodation's Reply
01 May 2026
Thank you for your enthusiastic feedback! I am delighted to hear that you found the experience so enjoyable. Your positive remarks are greatly appreciated and motivate us to continue delivering quality experiences. If you have any further thoughts or suggestions, please feel free to share them. We value your input as it helps us improve and serve you better. Thank you once again for taking the time to reach out!
Krisjanuardi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Nice hotel, very near MRT station Bencoolen (blue line) or Bras Basah (yellow line), several convenience stores nearby, walking distance to Fort Canning, easy walk to Bugis. Quite small though for the 3-people room.
1 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Krisjanuari A, Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback and are glad to hear that you enjoyed our convenient location near the MRT stations Bencoolen and Bras Basah, as well as the proximity to several convenience stores and popular attractions like Fort Canning and Bugis. We understand that room size can be a concern, especially when accommodating three guests. Please know that we are continuously working to enhance our guest experience, including evaluating our room configurations to better meet the needs of larger groups. Your insights are invaluable in helping us improve our services, and we hope to welcome you back in the future for an even more enjoyable stay. If there’s anything specific you would like us to consider for your next visit, please feel free to reach out. Thank you once again for your feedback!
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Quite a long distance to Bugis
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Accommodation's Reply
21 Apr 2026
Thank you for your recent feedback regarding your stay at our hotel. We appreciate you taking the time to share your thoughts, and we value your input as it helps us improve our services. I understand that you found our location to be quite a distance from Bugis. While we strive to provide a peaceful environment away from the hustle and bustle of the city, we also recognize that proximity to key attractions is important for many of our guests. For future visits, I would recommend considering alternative transportation options such as public transit or ride-sharing services, which can make traveling to Bugis more convenient. Additionally, if you're looking for local recommendations or assistance with transportation arrangements during your next stay, please do not hesitate to reach out to our front desk team—we are here to help! Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
Dessy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice area, very convenient, and staff very kind and friendly. I'll be there again.
1 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Dessy A, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay in our area and found it to be convenient. It's also wonderful to know that our staff made a positive impression on you with their kindness and friendliness. We always strive to create a welcoming environment for our guests, and your kind words serve as an excellent motivation for our team. We'll be sure to pass along your compliments to them, as it means a lot to have their efforts recognized. We look forward to welcoming you back during your next visit! If there's anything specific you would like to experience or need assistance with for your next stay, please don't hesitate to let us know. Thank you once again for your wonderful feedback!
Number of reviews per page
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