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Bancal Hotel & Spa

Hotels
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9.4
/10
Exceptional
108 reviews

What Guests Say About Their Stay

Luke

10.0
/ 10
This is the best hotel I have ever stayed at. It is absolutely stunning and worth the value paid.

Kim

10.0
/ 10
We enjoyed a really fabulous week here. The half board option is recommended as the choice of menus both at breakfast and evening mealtime is extensive, multinational and of a high quality. Furthermore, there are a limited number of restaurants in nearby San Sebastián and travel across the island, which has challenging topography, does require transport to access restaurants further afield.

Jacqueline

10.0
/ 10
Fantastic hotel, spacious and immaculate with outstanding views and very good service.
In the Area
See Map
Calle Lomo del Clavo, San Sebastián de la Gomera, Santa Cruz de Tenerife, Canary Islands, Spain, 38801

Main Facilities

Read More
This accommodation offers:
Beach shuttle
Outdoor pool
Steam room
Children pool
Laundry service
Parking
Luggage storage
Elevator
Garden
Fitness center
Bancal Hotel & Spa is located in area / city San Sebastián de la Gomera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bancal Hotel & Spa

Calle Lomo del Clavo, San Sebastián de la Gomera, Santa Cruz de Tenerife, Canary Islands, Spain, 38801
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Lobby Bancal Hotel & Spa
Lobby 2 Bancal Hotel & Spa

Discover More About Bancal Hotel & Spa

General
Near Playa Ávalo

Location
Located in San Sebastián de La Gomera, Bancal Hotel & Spa is by the ocean, within a 10-minute drive of La Gomera Beaches and Playa Ávalo. This spa hotel is 2.3 mi (3.7 km) from Playa de Chigadá and 3.7 mi (5.9 km) from Ermita de San Sebastián.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

La Gomera Beaches - 2.2 km / 1.4 mi
Playa Ávalo - 2.3 km / 1.4 mi
Casa de Colón - 2.9 km / 1.8 mi
Ermita de San Sebastián - 3 km / 1.8 mi
Torre del Conde - 3.2 km / 2 mi
Asuncion de San Sebastian de La Gomera Church - 4.1 km / 2.6 mi
La Gomera Archaeological Museum - 4.2 km / 2.6 mi
Insular Infanta Cristina Auditorium - 4.2 km / 2.6 mi
Torre del Conde Park - 4.3 km / 2.7 mi
San Sebastian de la Gomera Harbour - 4.5 km / 2.8 mi
San Sebastian de La Gomera Beach - 4.5 km / 2.8 mi
La Cueva Beach - 4.9 km / 3.1 mi
Playa de Chigadá - 3.7 km / 2.3 mi
Playa del Águila - 6.7 km / 4.1 mi
Playa de la Guancha - 12 km / 7.4 mi

The nearest major airport is La Gomera (GMZ) - 38.9 km / 24.2 mi

Facilities
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in San Sebastián de La Gomera? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining
Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.

Rooms
Make yourself at home in one of the 276 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Bancal Hotel & Spa

Facility

  • Beach shuttle
  • Outdoor pool
  • Steam room
  • Children pool
Entertainment Facility Bancal Hotel & Spa
Entertainment Facility
Fitness Center Bancal Hotel & Spa
Fitness Center
Common Space Bancal Hotel & Spa
Common Space
Lobby Bancal Hotel & Spa
Lobby
Exterior Bancal Hotel & Spa
Exterior

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Beach towel
  • Library
  • Steam room
  • Pool sun loungers

Transportation

  • Beach shuttle

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Bancal Hotel & Spa

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Bancal Hotel & Spa
276
Another facilities in Bancal Hotel & Spa
Children pool, Outdoor pool, Garden, Spa, Beach towel

Frequently asked question in Bancal Hotel & Spa

What is normal check-in & check-out time at Bancal Hotel & Spa?
The standard check-in time at Bancal Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Bancal Hotel & Spa have?
Bancal Hotel & Spa is a 4.0-star hotel.
How many rooms does Bancal Hotel & Spa have?
Bancal Hotel & Spa has 276 rooms in total.
What are the guest reviews for Bancal Hotel & Spa?
Bancal Hotel & Spa is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Bancal Hotel & Spa

Overall Ratings & Reviews Bancal Hotel & Spa

Other sources (108)
9.4
Exceptional
From 108 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.2

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Traveler Reviews Bancal Hotel & Spa

Number of reviews per page
20
40
Top reviews
Luke
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This is the best hotel I have ever stayed at. It is absolutely stunning and worth the value paid.
Morgan S
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very new
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We enjoyed a really fabulous week here. The half board option is recommended as the choice of menus both at breakfast and evening mealtime is extensive, multinational and of a high quality. Furthermore, there are a limited number of restaurants in nearby San Sebastián and travel across the island, which has challenging topography, does require transport to access restaurants further afield.
Read More
Brian
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very nice stay
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Fantastic hotel, spacious and immaculate with outstanding views and very good service.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Such an excellent trip - loved every aspect of this stay
Christopher
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This is a beautifully presented and brand new hotel. The property is largely single story but traverses the hillside in at least 5 terraces. This means that multiple lifts need to be taken to reach lower levels of the hotel, and that part of your journey there will be in the open air. For this reason, I’d recommend asking for a room on a higher level. The entertainment was great. Food was okay. The hotel is located a fair way out of San Sebastián and the hotel shuttle, which operates twice a day in each direction is not free. There is no on-site shop selling essentials, and the reverse-osmosis filtered water fountain is only available to guests at breakfast. For this reason I’d strongly recommend hiring a car for the duration of your stay.
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Joanne
icon-with Partner
with Partner
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

This is the second time I have stayed at this hotel whilst it is beautiful I found that information was not freely given, there was no milk in the room for coffee and had to ask every day for milk on the second day we had to ask for the room to be cleaned twice and no one turned up until 19,00 and the lady was rude on arrival Food was poor and it was cold we ate in the restaurant on the second night and was certainly not as good as the first time we came. Lack of choice and not value for money. When we checked out we was not asked what our stay was like and feel the second visit was a let down Last point barking dogs continuously to the point my partner hardly slept Beautiful hotel but disappointing in many ways for the money that we paid
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Sue
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This is an excellent hotel in every day. however it's let down by one major thing which is obvious from previous reviews. The distance from civilisation lets it down and has not been addressed by management. There is a specific timed shuttle bus which has to be paid for at the same cost as a local taxi. The remote location could easily be mitigated if there was a courtesy shuttle bus that ran regularly or on demand. There is a man on the security gate operating the barrier which seems little relevant value far better to employ dedicated shuttle bus drivers for free and there would probably no more negative reviews as it's a fabulous hotel and the food is excellent as are the staff, cleanliness and facilities
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Louise
icon-Family
Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice hotel. We liked the stripped back contemporary feel & especially the indigenous planting around the grounds.
Laurent
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Wonderful hotel with amazing swimming pools. Many bars. Interesting architecture
Kyle
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff were very courteous, the food was great and the Hotel was just lovely. Looking forward to going back.
Isabella Stefanutti
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Such a beautiful hotel in a great setting
Desha
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Amazing property! Unique layout, beautiful architecture/decor. Still feels brand new. Great views. Quiet.
June
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
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Douglas
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
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Sergio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Needs spa to be open longer. Hot tub by pools.
gregory
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
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Paola
icon-with Partner
with Partner
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
PAVEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Number of reviews per page
20
40

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Exterior 4 Bancal Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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