Boutique X Pueblo Benalmadena

Nobody to let you into rooms all via keycode, rooms available from 4pm was told would get a text at 3.50 with code - had to be chased up The welcome booklet states wifi available without password- this is not the case it was password protected and couldnt access it. No fruit or drinks on the cart on floor 1 as advised - there 3 nights there was never any. Pool looks dirty Drains seem to be slightly blocked as shower cubicle filled up very quivkly and took ages to empty Beds comfortable and toiletries provided

I was disappointed with this hotel given its rave reviews. I needed a quiet place to rest for one night before two long days of air travel but arrived to construction outside from 8-5. Something I wish I had been advised about in advance. The pillow cases were stained yellow as were some of the towels, the kettle was covered in calcium deposits and unusable, the coffee maker didn’t work, the kitchen sink was dirty, there were no napkins or dish drying clothes, and the shower wasn’t very hot. This just isn’t acceptable to me in what is advertised as a “deluxe suite”. I tried calling the number provided on this app multiple times regarding check in which was, in the end, very simple but was only able to reach someone when I arrived and called the number listed on the blackboard in the lobby. Parking is a bit challenging on street and there is a bit of a walk to the entrance and a number of stairs to navigate with luggage. I can handle one or two inconveniences for a nice place. This was just a bit much to deal with.

We order this hotel about pool and sauna but sauna was off and pool was dirty. Hotel maximum 2stars. Hotel need restart.

Pool was dirty and sauna was off but nobody before tell us. That was is reason for order. Shower dont go close the door etc.

Muy bien buen servicio y limpio

Poor experience. Hotel booked ten months in advance. Found out from friends that all our rooms were cancelled 6 days before departure Called hotel who confirmed cancellation due to over booking. Still able to book first 1 night in hotel before moving to a airbnb arptment. So pleased that the rooms were cancelled. Room basic and small, shower not clean, cracks in shower cubicle Decent pool and BBQ area. Good location, lots of steps and key pads Not for me.

Stairs to back entrance where car is parked needs hand rail all the way up the stairs very dangerous for elderly people , reported patio door wouldn’t lock never got done, not a good location for people with bad knees otherwise lovely place

There was so much good potential for the property, but it's in bad shape. It's in a good location and has decent amenities. The downsides were that the pool was murky and smelly, the sauna was old and didn't keep the steam in (due to cracks), and the room decorations were not like the photos. The showers had mold and water didn't go down easily. Toiletries were also poor quality (like shampoo and body wash were the same). We only stayed for 1 night.

Extremely inconvenient, not accessible. Tiniest shower ever! Cracked walls, sliding doors would not lock. I felt unsafe. NO STAFF

Had a lovely stay, great rooms and hospitality from Sandra and the staff. I will definitely stay there again !

Unusual hotel, it is a villa now all individual rooms with self check in.. However it is very nice and works well. Extremely convenient for the pueblo. Nice room, swimming pool and loungers. All access is by a course on key pads.

Great deal for the price. The apartment is small and the “ac” was really a plugin fan, but it is clean and comfortable. The temperature outside was pleasant so the fan was ok but on a hot day it would have been a nightmare. But overall, it was a good deal.

Nice accommodation close to village centre. Rooms basic but modern with large comfy beds. Outdoor gardens and swimming pool were lovely.

Bathroom needed some TLC

Great stay!

Our apartment was clean and bright and perfectly adequate for our three night stay.

This property is beautiful. Great location, good facilities, very clean and small touches which make a huge difference.

I absolutely loved staying here. I was a little confused on how to get into the property but that was my fault for not checking my email, so when I called the hosts were so nice and patient and were sure to call back and check in to see if I got in ok. The room was super clean and had everything you could need. They even provided masks and shower amenities. My room had a balcony overlooking the back courtyard which was gorgeous and the pool was beautiful with a cute sauna. It location is in a great place with the butterfly sanctuary and mosque right down the road and city center is 10 minutes away. The only thing I would say is that parking is scarce. Maybe there was a better place to park but I could find it from the way I came so I would just say take a lap to look for parking.

Really enjoyed the room & the beautiful balcony. The service was great & I would return

Great little hotel, loved the position and the views