C. H. Chelo

Pension
8.4
/10
Very Good
408 reviews

What Guests Say About Their Stay

Grazyna

10.0
/ 10
Excellent location, two blocks from Gran Vía. Good food on this small street, not expensive. Important to us: there is an elevator! Building is safe, closed for the night. Lots of small, useful stores right next to the building, including grocery stores. Very convenient. Uber from there to the Golden Triangle museums is just about 10 Euros. Staff very nice. They even gave me a card to use in the subway, I just needed to add some money to it. Gave it back for future costumers.

Guadalupe

10.0
/ 10
Excelente servicio, se nos olvidó algo y rápidamente nos contactaron, súper buena ubicación.
See translation

Pablo

10.0
/ 10
Excelente localización y espacio dentro del cuarto. Los empleados son de alta calidad y muy atentos.
See translation
In the Area
See Map
Hortaleza 17, 3º Izquierda, Madrid, Community of Madrid, Spain, 28004

Main Facilities

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Elevator
WiFi
C. H. Chelo is a accommodation is located at Madrid.
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What's around C. H. Chelo

Hortaleza 17, 3º Izquierda, Madrid, Community of Madrid, Spain, 28004
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Exterior C. H. Chelo
Exterior 2 C. H. Chelo

Discover More About C. H. Chelo

General


Near Gran Via

Location


With a stay at C. H. Chelo, you'll be centrally located in Madrid, steps from Gran Via and 8 minutes by foot from Puerta del Sol. This pension is 0.7 mi (1.2 km) from Plaza Mayor and 0.5 mi (0.8 km) from Plaza de España - Princesa.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Gran Via - 0.2 km / 0.1 mi
Casino Gran Via - 0.2 km / 0.1 mi
Plaza de Chueca - 0.4 km / 0.2 mi
Calle de Alcalá - 0.5 km / 0.3 mi
Círculo de Bellas Artes - 0.6 km / 0.4 mi
Preciados Street - 0.6 km / 0.4 mi
El Oso y el Madrono - 0.6 km / 0.4 mi
Plaza de Callao - 0.6 km / 0.4 mi
Plaza de Canalejas - 0.7 km / 0.4 mi
Puerta del Sol - 0.7 km / 0.4 mi
Paseo del Prado - 0.8 km / 0.5 mi
Plaza de España - Princesa - 0.8 km / 0.5 mi
Teatro La Strada Gran Via - 0.9 km / 0.5 mi
Plaza de Santa Ana - 0.9 km / 0.5 mi
Lope de Vega Theatre - 0.9 km / 0.6 mi

The preferred airport for C. H. Chelo is Adolfo Suarez Madrid-Barajas Airport (MAD) - 14.8 km / 9.2 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include multilingual staff, luggage storage, and an elevator.

Rooms


Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature slippers and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in C. H. Chelo

Common Space C. H. Chelo
Common Space
Exterior C. H. Chelo
Exterior
Others C. H. Chelo
Others

Hotel Services

  • Luggage storage
  • Multilingual staff

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Public Facilities

  • Elevator

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in C. H. Chelo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
, The front desk is open daily from 9:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at C. H. Chelo
10
Number of floors in C. H. Chelo
1
Another facilities in C. H. Chelo
Luggage storage, Multilingual staff, Area shuttle, Free WiFi, Laundry

Frequently asked question in C. H. Chelo

What are available facilities at C. H. Chelo?
There are top facilites at C. H. Chelo such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at C. H. Chelo?
The standard check-in time at C. H. Chelo is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
How many stars does C. H. Chelo have?
C. H. Chelo is a 2.5-star hotel.
How many floors does C. H. Chelo have?
C. H. Chelo has 1 floors.
How many rooms does C. H. Chelo have?
C. H. Chelo has 10 rooms in total.
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More Reviews from Other Guests in C. H. Chelo

8.4
Very Good
From 408 reviews
Cleanliness

9.0

Room Comfort

7.8

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews C. H. Chelo

Number of reviews per page
20
40
Top reviews
Maria Enilda Velez
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
Michael
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, staff were friendly and attentive. Hotel well located for those passing through or exploring Madrid. Very well located for running in Parque Retiro. My only gripe is that I could not open the hand soap in the little packets, would be better if the hand soap was in a dispenser
Pablo
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Al good.
MICHAEL
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was helpful. The radiator to heat property did not work well. There was an extra charge to use safe box. Not much room for bathroom.
claudia M
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My kids love it, because is in the middle of there favorite stores…
Jorge
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The most important part was the location, the room was bit small but it had every things included a small fridge which I never used but it was nice to have it, breakfast availability would have to be nice but I understand it’s a small hostel but it was great the fact that You have a coffee machine full of hot beverages (Love that), I would improve the size of your lavatory and a nicer space for your toiletries ! In general I was happy with my choice !
Read More
Malena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Todo bien
Jorge
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Close to everything.
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was clean and pleasant, but one night soap and shampoo were not replaced. External door to the property had a broken lock on the third day, so we had to call for entry, which was difficult. These were minor concerns. Overall, the property was nice and the staff friendly.
Malena
icon-
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Todo muy bien,excelente ubicacion
Mary Jane
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room smelled like mold and the toilet had the paper across to show it was cleaned but when the lid was lifted there was urine and toilet paper in the toilet so obviously not cleaned. I told the staff I could not stay there with mold and they refused to give me a refund for 3 of the 5 nights. I have never had to leave a place before and angry they won’t provide a refund.
Read More
Sing
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

ok place to stay overnight for a budget
Humberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Nice but small.
Alejandro
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

La señora que me recibió dejó que pudiera guardar mi equipaje antes del check in pues llegué temprano y tuvo mi cuarto listo súper rápido. Súper amable. Muchísimas gracias. Necesitaba un lugar donde dormir una noche de escala en la ciudad sin demasiado lujo y con aire acondicionado para combatir los 40 grados de Madrid y el hotel fue muy conveniente en cuanto relación precio/calidad. La habitación era pequeña y también el baño pero suficiente para un viajero solo. Saludos.
Read More
Grazyna
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent location, two blocks from Gran Vía. Good food on this small street, not expensive. Important to us: there is an elevator! Building is safe, closed for the night. Lots of small, useful stores right next to the building, including grocery stores. Very convenient. Uber from there to the Golden Triangle museums is just about 10 Euros. Staff very nice. They even gave me a card to use in the subway, I just needed to add some money to it. Gave it back for future costumers.
Read More
Guadalupe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excelente servicio, se nos olvidó algo y rápidamente nos contactaron, súper buena ubicación.
Maribel
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Nuestra estadia fue se puede decir buena pero con algunos problemas, el elevados carias veces estaba fuera de servicio y segundo en las noches se escuchaba mucho ruido de personas de otros pisos y no se podia dormir la ubicacion es muy buena también el servicio ,pero lo único era eso mucho ruido en las noches.
Pablo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Excelente localización y espacio dentro del cuarto. Los empleados son de alta calidad y muy atentos.
Abraham
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The hotel is located near Gran Via and both metro & commuter train stations, so there were a lot of great dining and shopping options available. The private suite was small with a small refrigerator, but no microwave. Also, the bathroom sink was way too small and inconvenient to use. The owner and staff were very friendly. There's one incident worth mentioning. At the check-in, the owner told us to just leave our keys on the reception window if we're checking out before 0900, which we did. However, when we went down stairs, the main door of building was locked from the inside and you needed the key to open that door to get out of the building. This could've been a dangerous situation if there was a fire in the building and people are trapped because they couldn't get out of the building.
Read More
Diana
icon-Leisure
Leisure
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Midden in het centrum plus aardig personeel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 C. H. Chelo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.4
Very Good
From 408 reviews
Cleanliness

9.0

Room Comfort

7.8

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews C. H. Chelo

Number of reviews per page
20
40
Top reviews
Maria Enilda Velez
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
Michael
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, staff were friendly and attentive. Hotel well located for those passing through or exploring Madrid. Very well located for running in Parque Retiro. My only gripe is that I could not open the hand soap in the little packets, would be better if the hand soap was in a dispenser
Pablo
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Al good.
MICHAEL
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was helpful. The radiator to heat property did not work well. There was an extra charge to use safe box. Not much room for bathroom.
claudia M
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My kids love it, because is in the middle of there favorite stores…
Jorge
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The most important part was the location, the room was bit small but it had every things included a small fridge which I never used but it was nice to have it, breakfast availability would have to be nice but I understand it’s a small hostel but it was great the fact that You have a coffee machine full of hot beverages (Love that), I would improve the size of your lavatory and a nicer space for your toiletries ! In general I was happy with my choice !
Read More
Malena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Todo bien
Jorge
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Close to everything.
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was clean and pleasant, but one night soap and shampoo were not replaced. External door to the property had a broken lock on the third day, so we had to call for entry, which was difficult. These were minor concerns. Overall, the property was nice and the staff friendly.
Malena
icon-
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Todo muy bien,excelente ubicacion
Mary Jane
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room smelled like mold and the toilet had the paper across to show it was cleaned but when the lid was lifted there was urine and toilet paper in the toilet so obviously not cleaned. I told the staff I could not stay there with mold and they refused to give me a refund for 3 of the 5 nights. I have never had to leave a place before and angry they won’t provide a refund.
Read More
Sing
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

ok place to stay overnight for a budget
Humberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Nice but small.
Alejandro
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

La señora que me recibió dejó que pudiera guardar mi equipaje antes del check in pues llegué temprano y tuvo mi cuarto listo súper rápido. Súper amable. Muchísimas gracias. Necesitaba un lugar donde dormir una noche de escala en la ciudad sin demasiado lujo y con aire acondicionado para combatir los 40 grados de Madrid y el hotel fue muy conveniente en cuanto relación precio/calidad. La habitación era pequeña y también el baño pero suficiente para un viajero solo. Saludos.
Read More
Grazyna
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent location, two blocks from Gran Vía. Good food on this small street, not expensive. Important to us: there is an elevator! Building is safe, closed for the night. Lots of small, useful stores right next to the building, including grocery stores. Very convenient. Uber from there to the Golden Triangle museums is just about 10 Euros. Staff very nice. They even gave me a card to use in the subway, I just needed to add some money to it. Gave it back for future costumers.
Read More
Guadalupe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excelente servicio, se nos olvidó algo y rápidamente nos contactaron, súper buena ubicación.
Maribel
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Nuestra estadia fue se puede decir buena pero con algunos problemas, el elevados carias veces estaba fuera de servicio y segundo en las noches se escuchaba mucho ruido de personas de otros pisos y no se podia dormir la ubicacion es muy buena también el servicio ,pero lo único era eso mucho ruido en las noches.
Pablo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Excelente localización y espacio dentro del cuarto. Los empleados son de alta calidad y muy atentos.
Abraham
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The hotel is located near Gran Via and both metro & commuter train stations, so there were a lot of great dining and shopping options available. The private suite was small with a small refrigerator, but no microwave. Also, the bathroom sink was way too small and inconvenient to use. The owner and staff were very friendly. There's one incident worth mentioning. At the check-in, the owner told us to just leave our keys on the reception window if we're checking out before 0900, which we did. However, when we went down stairs, the main door of building was locked from the inside and you needed the key to open that door to get out of the building. This could've been a dangerous situation if there was a fire in the building and people are trapped because they couldn't get out of the building.
Read More
Diana
icon-Leisure
Leisure
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Midden in het centrum plus aardig personeel
Number of reviews per page
20
40