Hostal Sil & Serranos

Buen lugar

We love the clean and comfort

Localizacion fue todo. Buenos restaurantes cerca. La limpieza estuvo bien. Cama firme. Para descansar estuvo bien. Tiene buena ventanas así que ningún ruido exterior entra a la habitación. Es basico pero bueno.

We loved the simple but classic room decor, the attentive, professional and kind staff, and the excellent location. Cleanliness was also superb. Definitely recommend for our budget price point!

Thanks

Muy amable el personal, la ubicación excelente, a mano de todo. Las habitaciones cómodas, camas excelentes

Nice and friendly people

This hotel is absolutely lovely. Great location. Rooms as advertised. Staff wonderful. We will definitely stay again. Highly recommend.

Muy buena ubicación, con servicios de todo tipo muy cerca. Personal amable, muy limpio.

Close to train station makes it easy to get around! good value for the money for a short stay, only dislike was that they don’t let you keep your room key if you go out, other than that everything was fine.

We enjoyed our stay here on our first night in Madrid. It was very small and the AC did not work but such are European hotels. We are spoiled in the US. Things were clean. And the front desk attendant was helpful but not overly friendly

We had a super stay here! The neighborhood was fantastic and the staff were very friendly and accommodating. The room was immaculate. Would absolutely stay here again!

Excellent. Fully recommended!

Necitabamos más toallas

very nice place and wonderful staff

This was a great hostel. It was clean , neat and the staff were very helpgul. We couldnot have asked for mote regarding location. Taxis, buses, the fabulous Metro were all mere steps away.thete wete so many places to eat and enjoy a glass of wine or two. Everyone was so friendly and helpful.

The hostel is in a relatively good location and right between two metro stops, which is great. Sleep is difficult though due to noise in the street and noise in other rooms which goes right through the thin walls. It's also pretty hot and the AC doesn't work. Water pressure is so strong you have to barely open the faucet in the shower or you'll soak the entire bathroom as the shower head explodes upward. To reach the shower head, you must play basketball or be part-giraffe. Overall, the hostel probably rates a 2/5 but the front desk's attitude was so poor I give the place a 1. I made a mistake and thought I was booked to stay one more night than I was. Instead of contacting me when I dialed to check out, they said nothing. I didn't know until I woke up the next day to an early morning phone call. The man spoke in an elevated tone telling me they'd charged my card an extra night, you're welcome, and I had to leave right then. I packed up quickly and went to return the key. He then spoke angrily telling me the mess I'd caused them but they'd been able to pull it off for me, as though they'd done me some huge favor. At no point had I been told there was an issue. No one emailed, called, put a note under my door, anything. The man's comportment was unnecessarily rude and a continuation of the brusque way he treated me when I'd checked in. I lived in Madrid a long time. His behavior was not culturally typical.

Fantastic place.

La habitación limpia, cómoda y bien dispuesta.

Great experience: welcoming staff, attentive daily housekeeping, and very clean rooms. Excellent location.