NH Collection Madrid Suecia

Great location!

Maravilloso

Excelenteee!!

This property was beautiful. It was clean and the staff was very helpful and attentive. Location of the hotel was also great!

Centrally located to all major attractions and shopping. Spacious rooms with all your regular amenities plus a comfy robe and slippers. In room safe,coffee machine and a mini bar/fridge with drinks to purchase. Roof top bar as well. I would highly recommend this hotel.

Maravilloso

Everything was great on our stay to this hotel. Great hotel for breakfast, hospital staffs and their guest relations officer was fantastic. Locations was close to everything.

They had a good breakfast buffet, but that’s not included. I don’t have any complaints but the stuff could be a bit more welcoming, friendly, and helpful. Nothing extreme, just average.

great stay! Close to everything and staff was extremely helpful in any requests

Good

Great staff, very nice location, nice restaurants, nice facilities.

Hotel Suecia is ideally located and convenient. It will enhance your time in Madrid.

Lovely hotel. Room fantastic, as was location.

Very nice and local

Very helpful staff

Fabuloso!!

The reception staff, one lady in particular, were great. The check in was lovely and the room great. Bed do comfortable and clean, well equipped and bathroom good. A very comfortable room - excellent. Sadly the lobby / bar restaurant staff let their colleagues down badly. They let the rest of the hotel, and the good experience we had otherwise, down. We had reserved a table and were sat at the table and them ignored for 30 mins (not even offered water or a drink) before we got up and left. We raised the issue with the reception staff, who recommended somewhere else to eat outside of the hotel saying the hotel bar was very busy due to the rain. However there were 50 covers in total and at least 6 waiting staff that I saw - all of whom were walking about actively avoiding eye contact when I tried to catch their attention. So o do. It consider rain to be a good excuse; and we got wet in the rain walking to another place to eat. I would like to give the reception staff and housekeeping team 5 stars but the restaurant staff 0 stars. They should try harder to not undermine their reception colleagues.

Great location, good food, easy checkin, great housekeeping, helpful on checkout. Areas to improve - luggage assistance on arrival given stairs, better organization in access to rooftop for hotel guests (was allowed up but only if we stayed in a corner due to allowing an unplanned reservation blocking off the space)

Great staff, professional, knowledgeable and accommodating! The restaurant is excellent as well. We’ll be back soon!

The rooftop had a good view