Ona Alborada Apartamentos

Hotels
8.0
/10
Very Good
117 reviews

What Guests Say About Their Stay

Derek

10.0
/ 10
5 Star Stay for Me at Ona Alborada in Las Galletas I truly loved my entire stay at Ona Alborada in Las Galletas and for me it was a full five star experience. One important thing to mention right away is to not judge this place by its cover. From the street the outside of the resort honestly looks rough and uninviting and could easily be mistaken for an old gulag style prison or some kind of underground secret bunker. However the moment you step inside the lobby everything changes and the atmosphere immediately feels welcoming relaxed and well cared for. I stayed in a recently renovated room on the third floor that overlooked the water and everything about it was perfect. The room felt fresh modern and comfortable and the view was absolutely stunning. Waking up every day and looking out over the ocean felt like a million dollar experience and never got old. The pool area was one of my favorite parts of the property. The loungers were comfortable and it was the perfect place to relax all day while enjoying the beautiful ocean view. It was peaceful and ideal for unwinding whether you wanted to read swim or simply sit back and enjoy the scenery. The view from the pool area is truly gorgeous and makes it easy to lose track of time. Breakfast at the hotel was very good with a nice variety of fresh options available each morning. There was a little bit of everything and it was more than enough to start the day off right. In the afternoons the bar restaurant was also excellent.

Peter

10.0
/ 10
Very spacious apartment with great views. Friendly staff and great meal choces

Denlectro

10.0
/ 10
Place was clean. Staff was really helpful! The lady at the desk is a superstar! I really should have found out her name! The hotel is amazing! Food Amazing!
In the Area
See Map
Avda Fernando Salazar Gonzalez S/N, Costa del Silencio, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38631

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Ona Alborada Apartamentos is a hotel is located at Arona. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Ona Alborada Apartamentos

Avda Fernando Salazar Gonzalez S/N, Costa del Silencio, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38631
Discover More Places
Others Ona Alborada Apartamentos
Others 2 Ona Alborada Apartamentos

Discover More About Ona Alborada Apartamentos

Location


Ona Alborada Apartamentos is a hotel is located at Arona.

About Ona Alborada Apartamentos

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ona Alborada Apartamentos.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Ona Alborada Apartamentos is the right place to stay.

All facilities in Ona Alborada Apartamentos

Others Ona Alborada Apartamentos
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Tours

General

  • Lockers
  • Terrace

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Ona Alborada Apartamentos

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

The property is closed between January 30 and December 31.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 18:00 - to 10:00
Available rooms at Ona Alborada Apartamentos
285
Another facilities in Ona Alborada Apartamentos
Beach umbrella, Outdoor pool, Garden, Pool sun loungers, Others

Frequently asked question in Ona Alborada Apartamentos

What are available facilities at Ona Alborada Apartamentos?
There are top facilites at Ona Alborada Apartamentos such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ona Alborada Apartamentos?
The standard check-in time at Ona Alborada Apartamentos is starting from 16:00 - 18:00 while the latest check-out time is at Before 10:00
How many stars does Ona Alborada Apartamentos have?
Ona Alborada Apartamentos is a 3.0-star hotel.
How many rooms does Ona Alborada Apartamentos have?
Ona Alborada Apartamentos has 285 rooms in total.
What are the guest reviews for Ona Alborada Apartamentos?
Ona Alborada Apartamentos is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Ona Alborada Apartamentos

8.0
Very Good
From 117 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ona Alborada Apartamentos

Number of reviews per page
20
40
Top reviews
Derek
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

5 Star Stay for Me at Ona Alborada in Las Galletas I truly loved my entire stay at Ona Alborada in Las Galletas and for me it was a full five star experience. One important thing to mention right away is to not judge this place by its cover. From the street the outside of the resort honestly looks rough and uninviting and could easily be mistaken for an old gulag style prison or some kind of underground secret bunker. However the moment you step inside the lobby everything changes and the atmosphere immediately feels welcoming relaxed and well cared for. I stayed in a recently renovated room on the third floor that overlooked the water and everything about it was perfect. The room felt fresh modern and comfortable and the view was absolutely stunning. Waking up every day and looking out over the ocean felt like a million dollar experience and never got old. The pool area was one of my favorite parts of the property. The loungers were comfortable and it was the perfect place to relax all day while enjoying the beautiful ocean view. It was peaceful and ideal for unwinding whether you wanted to read swim or simply sit back and enjoy the scenery. The view from the pool area is truly gorgeous and makes it easy to lose track of time. Breakfast at the hotel was very good with a nice variety of fresh options available each morning. There was a little bit of everything and it was more than enough to start the day off right. In the afternoons the bar restaurant was also excellent.
Read More
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very spacious apartment with great views. Friendly staff and great meal choces
Denlectro
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Place was clean. Staff was really helpful! The lady at the desk is a superstar! I really should have found out her name! The hotel is amazing! Food Amazing!
Massimiliano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean hotel, swimming pool annexed to the ocean is a unique experience
Mark
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Modern and spacious rooms with good facilities.
Tetyana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Food and swimming pool are awesome
Helen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel was amazing! So friendly and helpful. We ate breakfast there daily and it was brilliant. In the evenings we went out for dinner, so many options available. The rooms are simply fantastic! Our view - wow! The pool was cold but it’s a sea wafer pool, so what else would you expect. They clean the pool weekly and that was great to watch.
Read More
Stuart
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No air-conditioning in rooms
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Area very Spanish which we liked . Apartment spacious but drain smell in bathroom.We bought some air freshener No "beach"amenities and pool was dirty and cold.
Nathalie
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I had a very disappointing experience at this hotel, and I feel compelled to share my concerns. First and foremost, the pool was absolutely filthy. It was clear that it hadn’t been cleaned in months. The water was murky, and the surrounding pool area was equally disgusting. This was a major letdown as I was looking forward to relaxing by the pool, but instead, it felt like a health hazard. To make matters worse, the so-called “relaxation area” was in the middle of a building site. The constant noise of drilling all day made it impossible to unwind. I spoke with the hotel manager about this, but his response was dismissive, saying it didn’t matter because the construction was on the other side of the fence. As if noise can’t travel through a fence! It was beyond frustrating. On the other side of the pool, there was more construction, and to top it off, portable toilets were right next to the fence. The smell was unbearable, and it was extremely off-putting to try and relax next to these facilities. Additionally, I chose this hotel because they advertised themselves as “dog-free” due to my allergies. However, there were dogs everywhere—some even in the lobby. When I complained to the reception manager, he rudely explained that some guests live there permanently and are allowed to bring their dogs. That’s fine, but you can’t advertise yourself as a dog-free hotel and then disregard that policy! Overall, the customer service was horrendous, and my stay was far from relaxing.
Read More
Matthew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

DO NOT STAY HERE! The photos are lies. This place is awful. The fountains are empty. There is construction everywhere, not just at the restaurant that burned down, but all through the halls and rooms. There is no view of the ocean because construction fencing surrounds the pool area. There is exposed wiring in the hallways, splattered paint on the walls and floors, painters tape left all over the place, broken floor tiles, cracked concrete, the list doesn't end. The pools are disgusting, they're never cleaned. We woke up covered in dozens of bug bites. There's a reason they don't offer refunds. They know they can use their photos to get you to book the place and that once you arrive you will want to leave. But they have your money and that's all they care about. We couldn't stay and left for another hotel and just ended up eating the cost of 2 hotels. It was probably cheaper than the medical bills we would have had if we had stayed at the Ona Alborada Apartments. WORST PLACE EVER.
Read More
Magdalena
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Very nice room. Looks like freshly renovated. Staff very friendly. They recommend us lovely restaurant.
Samantha
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

On arrival on a Sunday the apartment was comfortable, clean and newly decorated. I was a little disappointed that I had to pay an additional daily fee for use of the safe but it was not an excessive cost but considering the cost for 5 nights I felt it could have been included. Unfortunately after my comfortable first night, I was woken up to pneumatic drilling immediately outside my balcony at approximately 8:30am, this continued for the full 4 days between just after 8am most days until 5pm. For respite I tried to get some peace and quiet by the poolside only to find there was a digger and other construction equipment rebuilding the old restaurant and bar area. The noise certainly did not provide a relaxing holiday environment, whilst I understand that works have to be done, there had been no mention of this on booking, or when checking in and even though I raised my complaint with the front desk, they did not appear to take my concerns seriously and only offered a free towel exchange and a late check out, neither being of use to me. So disappointed as it could have been a lovely break.
Read More
RAFAEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I wasOk. but i like to be on the las america area is most nices by that beach,
Yvonne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Lovely room, much bigger and nicer than we had expected. Cleaning only every 7 days - we were there for 5 nights and a change of towels/bins emptied in that time would have been nice, but not the end of the world. Great pool and central location. Hope to return!
Perry
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very nice place ...but lockers for your luggage come on and 2 euro .. Bit dated in places
Susan
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I was very happy with the room and it's position and generous balcony. It was bright and fresh and clean. The pool and surrounding outdoor area also very good. The reception and cleaning staff were helpful. Also the location of the hotel was very good. On the downside, I was disappointed at the number of add-on charges for using room safe, beach towels hire, storing luggage. Also a bit disappointed that on arriving at 2:30pm the receptionist didn't check to see if my room was ready and I was just told to return at 4pm the official check in time. The only other issue was unreliable wifi but when reported it was sorted out very promptly. Overall I enjoyed my stay and would stay there again
Read More
Andrei
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great location on Costa del Silencio very nice modern room good facilities friendly staff
Katarina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

from the outside, the buildings appear that they had their best timesnlong over; inside, the corridors and rooms are nicely refurbished, room was spacious with comfy beds and spacious terrace with nice views; towels are only changed once a week (unless paid for early exchange), same with housekeeping, so it's ok for a short stay but would not recommend staying loblnger than a few days; the area is very quiet so not ideal for families with kids that would like some more fun
Read More
Colin
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This our second stay here and loved it both times. The staff are great so helpful nothing is too much bother. Would defiantly recommend the pool was great the room is comfortable and has smart tv’s in the living room and bedroom
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Ona Alborada Apartamentos

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 117 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ona Alborada Apartamentos

Number of reviews per page
20
40
Top reviews
Derek
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

5 Star Stay for Me at Ona Alborada in Las Galletas I truly loved my entire stay at Ona Alborada in Las Galletas and for me it was a full five star experience. One important thing to mention right away is to not judge this place by its cover. From the street the outside of the resort honestly looks rough and uninviting and could easily be mistaken for an old gulag style prison or some kind of underground secret bunker. However the moment you step inside the lobby everything changes and the atmosphere immediately feels welcoming relaxed and well cared for. I stayed in a recently renovated room on the third floor that overlooked the water and everything about it was perfect. The room felt fresh modern and comfortable and the view was absolutely stunning. Waking up every day and looking out over the ocean felt like a million dollar experience and never got old. The pool area was one of my favorite parts of the property. The loungers were comfortable and it was the perfect place to relax all day while enjoying the beautiful ocean view. It was peaceful and ideal for unwinding whether you wanted to read swim or simply sit back and enjoy the scenery. The view from the pool area is truly gorgeous and makes it easy to lose track of time. Breakfast at the hotel was very good with a nice variety of fresh options available each morning. There was a little bit of everything and it was more than enough to start the day off right. In the afternoons the bar restaurant was also excellent.
Read More
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very spacious apartment with great views. Friendly staff and great meal choces
Denlectro
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Place was clean. Staff was really helpful! The lady at the desk is a superstar! I really should have found out her name! The hotel is amazing! Food Amazing!
Massimiliano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean hotel, swimming pool annexed to the ocean is a unique experience
Mark
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Modern and spacious rooms with good facilities.
Tetyana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Food and swimming pool are awesome
Helen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel was amazing! So friendly and helpful. We ate breakfast there daily and it was brilliant. In the evenings we went out for dinner, so many options available. The rooms are simply fantastic! Our view - wow! The pool was cold but it’s a sea wafer pool, so what else would you expect. They clean the pool weekly and that was great to watch.
Read More
Stuart
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No air-conditioning in rooms
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Area very Spanish which we liked . Apartment spacious but drain smell in bathroom.We bought some air freshener No "beach"amenities and pool was dirty and cold.
Nathalie
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I had a very disappointing experience at this hotel, and I feel compelled to share my concerns. First and foremost, the pool was absolutely filthy. It was clear that it hadn’t been cleaned in months. The water was murky, and the surrounding pool area was equally disgusting. This was a major letdown as I was looking forward to relaxing by the pool, but instead, it felt like a health hazard. To make matters worse, the so-called “relaxation area” was in the middle of a building site. The constant noise of drilling all day made it impossible to unwind. I spoke with the hotel manager about this, but his response was dismissive, saying it didn’t matter because the construction was on the other side of the fence. As if noise can’t travel through a fence! It was beyond frustrating. On the other side of the pool, there was more construction, and to top it off, portable toilets were right next to the fence. The smell was unbearable, and it was extremely off-putting to try and relax next to these facilities. Additionally, I chose this hotel because they advertised themselves as “dog-free” due to my allergies. However, there were dogs everywhere—some even in the lobby. When I complained to the reception manager, he rudely explained that some guests live there permanently and are allowed to bring their dogs. That’s fine, but you can’t advertise yourself as a dog-free hotel and then disregard that policy! Overall, the customer service was horrendous, and my stay was far from relaxing.
Read More
Matthew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

DO NOT STAY HERE! The photos are lies. This place is awful. The fountains are empty. There is construction everywhere, not just at the restaurant that burned down, but all through the halls and rooms. There is no view of the ocean because construction fencing surrounds the pool area. There is exposed wiring in the hallways, splattered paint on the walls and floors, painters tape left all over the place, broken floor tiles, cracked concrete, the list doesn't end. The pools are disgusting, they're never cleaned. We woke up covered in dozens of bug bites. There's a reason they don't offer refunds. They know they can use their photos to get you to book the place and that once you arrive you will want to leave. But they have your money and that's all they care about. We couldn't stay and left for another hotel and just ended up eating the cost of 2 hotels. It was probably cheaper than the medical bills we would have had if we had stayed at the Ona Alborada Apartments. WORST PLACE EVER.
Read More
Magdalena
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Very nice room. Looks like freshly renovated. Staff very friendly. They recommend us lovely restaurant.
Samantha
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

On arrival on a Sunday the apartment was comfortable, clean and newly decorated. I was a little disappointed that I had to pay an additional daily fee for use of the safe but it was not an excessive cost but considering the cost for 5 nights I felt it could have been included. Unfortunately after my comfortable first night, I was woken up to pneumatic drilling immediately outside my balcony at approximately 8:30am, this continued for the full 4 days between just after 8am most days until 5pm. For respite I tried to get some peace and quiet by the poolside only to find there was a digger and other construction equipment rebuilding the old restaurant and bar area. The noise certainly did not provide a relaxing holiday environment, whilst I understand that works have to be done, there had been no mention of this on booking, or when checking in and even though I raised my complaint with the front desk, they did not appear to take my concerns seriously and only offered a free towel exchange and a late check out, neither being of use to me. So disappointed as it could have been a lovely break.
Read More
RAFAEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I wasOk. but i like to be on the las america area is most nices by that beach,
Yvonne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Lovely room, much bigger and nicer than we had expected. Cleaning only every 7 days - we were there for 5 nights and a change of towels/bins emptied in that time would have been nice, but not the end of the world. Great pool and central location. Hope to return!
Perry
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very nice place ...but lockers for your luggage come on and 2 euro .. Bit dated in places
Susan
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I was very happy with the room and it's position and generous balcony. It was bright and fresh and clean. The pool and surrounding outdoor area also very good. The reception and cleaning staff were helpful. Also the location of the hotel was very good. On the downside, I was disappointed at the number of add-on charges for using room safe, beach towels hire, storing luggage. Also a bit disappointed that on arriving at 2:30pm the receptionist didn't check to see if my room was ready and I was just told to return at 4pm the official check in time. The only other issue was unreliable wifi but when reported it was sorted out very promptly. Overall I enjoyed my stay and would stay there again
Read More
Andrei
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great location on Costa del Silencio very nice modern room good facilities friendly staff
Katarina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

from the outside, the buildings appear that they had their best timesnlong over; inside, the corridors and rooms are nicely refurbished, room was spacious with comfy beds and spacious terrace with nice views; towels are only changed once a week (unless paid for early exchange), same with housekeeping, so it's ok for a short stay but would not recommend staying loblnger than a few days; the area is very quiet so not ideal for families with kids that would like some more fun
Read More
Colin
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This our second stay here and loved it both times. The staff are great so helpful nothing is too much bother. Would defiantly recommend the pool was great the room is comfortable and has smart tv’s in the living room and bedroom
Number of reviews per page
20
40