Villa Mount Royal

Dining area was too much smell near the kitchen and everywhere

To give the benefit of doubt to the property we checked in on Christmas Day and checked out the next day. The access road to the property was a narrow and steep dirt road that was quite difficult to drive on. Hopefully this is only a temporary situation. The staff were friendly and helpful when we arrived. But everything went downhill from that point onwards. The lights along the narrow corridor leading to the room was not working and despite informing the staff they were not rectified. We had to walk to our room using our handphone lights to see the keyhole to open our room door. Most of the power points in the rooms were not working and the Wifi sucks. There was no shower gel for the shower and we had to use a poorly packed hand soap for the shower. There was a party in the attic above our room and the thumping on the floor went on till late into the night. To make matters worst the ceiling light was flickering through out the night despite it being switched off as if it was syncing with the thumping upstairs. We were told that breakfast will be served at 7 am in the morning but when we went downstairs at 7.15 am there was no breakfast and we had a hard time communicating with the staff at the kitchen that we are supposed to have breakfast. I won't go into the details of the so call American Breakfast promised. As I have said at the beginning perhaps it was because of the Christmas period and there is a shortage of staff.

Very friendly staff; beautiful and clean hotel; great view

Pros: -The villa itself is beautifully transformed into a hotel. -The dining area is pleasant with stunning mountain views. -The surrounding city and scenery are incredibly beautiful, offering picturesque mountain vistas. -The management staff are extremely friendly, helpful, and welcoming. Cons: -Basic amenities are lacking; there was no tea or coffee provided with the kettle, and only two towels were available. -The room was smaller than expected with minimal furnishings—a fridge and a non-functional phone, both empty and inoperative. -Cleanliness was an issue, with the room and facilities not well-maintained. -The breakfast options were limited to eggs, a small selection of fruits, a dish of jam, and low-quality coffee. -Despite the villa's charming location, the high altitude led to challenging weather conditions during our stay, which included cold, rain, storms, and fog. -The pricing per night is high, which set up an expectation of a more luxurious experience that was not met. Conclusion: While the villa offers some enchanting views and commendable staff hospitality, the lack of basic amenities and overall maintenance does not justify the high cost. Potential guests should weigh the aesthetic and service positives against the practical drawbacks and high price. Given my experience, I would likely explore other options before considering a return visit.

Its a property about 7 km away from town. Its a beautifully built property . As i understand it has 6 rooms, and a pool table in the loft. Great staff. There is no lift but its not an issue. There are small things they need to see to. Like salt and pepper shakers ( rather than sticking your fingers into the salt/pepper jar. ) there are no tissues in the room/bathroom. No hand washers - but lovely towels. The scenery from the small restaurant is amazing. This is place i may stay at again

The room was large, as was the shower area. The shower was pretty amazing and had good water pressure. There was good space for parking. We think the place might be pretty new and suffering from a few teething problems. We arrived around 7.30pm and had to ask for towels, toilet roll and a hairdryer. The tv didn’t have any clear channels and wifi was patchy. The bathroom could also have been a little but cleaner. However, the manager and his assistant were very friendly and polite. As we left very early (approx 5.30am) in the morning, we can’t comment on other amenities or the breakfast. The manager did try and offer tea and something to eat before we went but we didn’t want to impose as it was so early. We appreciated the offer though. It's a large building with 6 rooms, and so quite quiet. We may well have caught them on an off day.

Quiet, well-run, super clean. The breakfast was disappointing, though, and they wanted to charge us USD5 for a cappuccino - no thanks! We were spoiled by the excellent food in Sri Lanka.

We had a great time here. It was quiet, well furnished and the food was lovely. They had a very personal service and we were followed up all the time. They also helped us to find a tuk tuk. In addition, we could decide when we wished to have breakfast or dinner and what we wished to eat from the menu.The location is lovely: you see the beautiful tea plantations. The owner was very helpful and he followed us and helped at the train station. Highly recommended. We are definitely coming back!

Nice location in the hills with the best shower ever! Clean & spacious with nice staff

Nice homely property with friendly staff. Well maintained rooms with all facilities, Arun went out of his way to make our stay comfortable and ensure we had everything we needed.

The location is amazing. The villa is so nicely built. Everything on point

We stopped here on the way to Ella from Kandy and glad we did!! This is a small place but you wouldn’t know it! The rooms are very spacious and the hosts were amazing, one even tended to my partners ankle after she sprained it! The food is also amazing, chef on site with a wide menu of things to eat!

It was ok. Very clean room but very small no chair to sit because no space to put the chair in the room. Breakfast is very very basic. A la carte menu is very very expensive. Hotel situated outside from city center. Nice view .

It was on a nice area near the Gregory lake. The staff were helpful.

Good views from roon. Bad wifi, very slow, couldn't even browse

Great property with an even better manager. Mr. Rohan was very accommodating with every one of our requests. He recommended incredible restaurants, helped organize a safari later in our trip, secured us taxi service to our next destination, and plenty of other things as well. All done with a friendly smile and genuine concern. Give this place a shot and you won’t be disappointed.

Small and cute Small and cute Small and cute Small and cute Small and cute

Vnod the manager, Nandi the chef and Vajira the “butler” couldn’t have been kinder. Their care went above and beyond. It was like staying with family who hadn’t seen you for years (and were super happy to see you). We left something of value at the hotel and Vnod found it, held on to it for two days and met us upon our return to pick it up with smiles and hugs just as the first time we arrived. The hotel is up high and has stunning views. Nandi said he would make us something special for dinner and it truly was. He fed us way too much all with pride and the desire to make us happy. It was all good. We will always remember our new friends. The pool table was fun too.

Gorgeous motel in the mountain area surrounded by tea farms Great chicken curry in restaurant

Really lovely hotel just out of town-very new, very clean. Nice outdoor area to sit during the day and delicious dinner!