Gothia Towers & Upper House

The room was way smaller than we could have ever expected …. Breakfast included was good but there was long lines and waits for the elevator. The restaurant “the corner” had staff that seemed to feel quite rude we could never get help as we are English speaking (maybe they assumed American) but the server Sofie was lovely and always came to our rescue

An ok stay. The kids enjoyed the glass elevators. Breakfast was an experience, very crowded, loud and needing more organisation. Room was a little tired.

Clean room,friendly staff, breakfast was excellent with variety to choose from. Shops nearby and love the corner restaurant. Overall had a fantastic stay and would definitely recommend it to friends and family.

Initial room was very small so we upgraded to a larger room with was very sufficient. In town for the Gothia Cup soccer tournament, so location offered easy access to public transit. Breakfast was very good. Staff excellent. I would stay again. Very pleased overall.

One critique is the pool and Jacuzzi are only available if you pay daily spa fee of approx $49 USD or 500 swedish krone. Elevators are great , staff super helpful and kind. Hotel is centrally located to everything . Second time staying here

My favourite thing is the view from the window.

Hotel lovely, breakfast very nice. All good except for small rooms. No wardrobe in room only coat hangers on hooks on wall and no set of drawers. We only stayed 4 nights which was fine but anymore you could do with wardrobe/drawers.

Great hotel, excellent for the Liseberg theme parks

Great breakfast! Staff were all incredibly friendly and helpful and the room was clean. Some good local amenities and very easy to walk to the centre.

Sife of the bed was all stained, not a very comfy nights sleep, in fact every morning I woke up in pain which is not usual for me. The maid tried to enter the room well before the time alloted to be out of the room.

We had a great stay at this modern, upscale hotel. Our room was large and nicely decorated and had large windows overlooking Gothenburg from the 21st floor. The rate included spa access and daily breakfast. The spa is very good, and we took advantage of the sauna, pool and other amenities. Location is across the street from Liseberg, a large amusement park, but a bit further away from the other major tourist attractions. However, Gothenburg is not a huge city, and we were able to walk and scooter everywhere in under 40 mins. We really enjoyed our stay at the Upper House and would highly recommend it to others looking for an upscale stay.

Ideal location, lots of places to eat and drink, and an amazing spa

Breakfast was excellent. Very convenient for the conference in the hotel.

We can for the spa for Mother’s Day, which was amazing. Arrived very early and the checked us in to the room straight away.

Excellent hotel

Hotel is situated in a central location on a major intersection with connections to everywhere in the city. The rooms are spacious and comfortable.

Great service from the girls in the front desk

Nice hotel. Location practical. Great views

Very nice breakfast on the 29th floor. Room is basic but has everything you need for a comfortable business stay.

Hotel is in a great location restaurants, theme park and shopping centre close by. One the bus route from the airport so easy to get to. Room was a good size and was clean but did not feel very fresh. Terrible drainage issues in shower which resulted in a room change. New room was fresher but unfortunately the drainage issue was not resolved. Anytime someone used their bathroom our bathroom would smell. We resorted to covering the drain when not in use to reduce the smell. Breakfast selection was lovely, lots of choice for everyone and things were replenished quickly. Staff were very nice throughout our staff but we would not return or recommend. Our final days of our trip were noisy and chaotic due to the hotel being overrun with children on a soccer camp. There was nowhere to escape in the communal areas, the lifts were constantly blocked due and the breakfast hall was super busy. I personally felt that it would have been better if one of the breakfast rooms was assigned to the soccer camp and normal residents could use the second room. I reached out to the hotel after our stay but had no response and had to go through hotels.com to resolve my complaint. If you are seeking a hotel with a spa facility then I would recommend Jaczy which has a fun vibe whilst maintaining a level of relaxing.