Hotel Rival

Excellent customer service

Great hotel with amazing staff (especially the concierge). Rooms and decor were great. The breakfast was to die for. Will definitely come back.

the Room was spacious and clean with a great view of the park across the street. There is 24 hour tea and coffee, good coffee on the 4th floor. The breakfast is excellent, the croissants are like paris. the staff very helpful and friendly. The Concierge Michele knows all about Stockholm, she is amazing. It is business and couple friendly, less for family.

A sixth floor room with balcony overlooking the square was perfect. Spacious, clean and well appointed. The staff were extremely helpful, nothing too much trouble. It’s well positioned too which means it’s easy to get to/from the airport and to the different islands in Stockholm itself.

Lovely room, friendly and helpful staff, great breakfast, good location.

Amazing hotel in Stockholm. We will definitely return one day. Everything was perfect room, food & the wonderful staff. A great location and beautiful in the snow. Thank you

Great stay

Great location, wonderful staff. Amazing food cool ambiance

Staff and the room were exceptional

The hotel was excellent! The staff was very helpful and went out of the way to assist. The room was excellent, An overall A+

I cannot say enough good things about this hotel! Boutique hotels are 100% worth the extra cost. They make you feel at home with all the thoughtful ways the room is laid out. The most amazing breakfast and service and lovely bars and restaurants attached. My advice, stay here!!

The staff were AMAZING! The hotel was very chic, the room was clean and very unique and the restaurant was wonderful. Thank you to all for a wonderful stay.

Room was spacious and clean. Staff were very friendly and helpful. Breakfast was very good. My only remark is the bar areas are often taken over for local art and literature gatherings so getting a drink at the bar is almost impossible. We went during the week, too.

The room was very clean and the staff was very kind. Also we had breakfast and dinner at the hotel and both were good. The main negative point is that room was very very small. We were two people and the room only had chair.

Perfect stay! you can walk to all the good spots (old town, shopping) but you’re also close to buses and the metro. I agree with all the previous reviews: the staff is awesome, the rooms are great and the included breakfast is really good. Worth every penny!

Loved this hotel! Stylish plus great service. Hotel bar busy and lively. Stay here!

Friendly staff. Great location

Excellent hotel, great service.

From the warm welcome to the warm goodbye, the staff at this hotel are some of the friendliest I've ever encountered. Nothing was too much trouble. Their knowledge of Stockholm is, of course, excellent but the enthusiasm with which they share it is infectious. Our room had lovely amenities, the only slight complaint was it could have been a degree or two warmer, as the temperature outside dropped while there but the bed was very comfortable and warm. If I ever return to Stockholm, I would stay here again, no question. And finally, it is situated a hop away from the metro, an easy walk away from the ferry and on the doorstep to the old town, so its location makes it a winner. Recommended.

Friendly, enthusiastic, helpful reception staff. Amazing breakfast with so many options. Love the location - it's in a quieter part of town but easy to access other parts of the city. We had a wonderful stay. Thank you!