Aristella Swissflair Hotel & Apartements

Hotels
9.6
/10
Exceptional
170 reviews

What Guests Say About Their Stay

Erin
10.0
/ 10
One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.
Rachel
10.0
/ 10
The hotel and staff were excellent. There is construction in the area and work started at 6:30 am. Otherwise, my stay was wonderful, breakfast was delicious the room looked freshly renovated and very clean.
Michael
10.0
/ 10
We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!
In the Area
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Steinmattweg 7, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Restaurant
WiFi
Elevator
Aristella Swissflair Hotel & Apartements is a hotel in a good neighborhood, which is located at Zermatt.
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What's around Aristella Swissflair Hotel & Apartements

Steinmattweg 7, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About Aristella Swissflair Hotel & Apartements

Location


Aristella Swissflair Hotel & Apartements is a hotel in a good neighborhood, which is located at Zermatt.

About Aristella Swissflair Hotel & Apartements

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Aristella Swissflair Hotel & Apartements exclusively for you.

Aristella Swissflair Hotel & Apartements is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aristella Swissflair Hotel & Apartements.

All facilities in Aristella Swissflair Hotel & Apartements

Others Aristella Swissflair Hotel & Apartements
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Multilingual staff
  • Luggage storage
  • Front desk

Things to Do

  • Hot tub
  • Garden
  • Spa
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Smoking area
  • Rooftop terrace
  • Terrace

Transportation

  • Access to train station (surcharge)

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Aristella Swissflair Hotel & Apartements

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Air conditioning is not provided
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 7:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

The property is closed during the autumn season.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aristella Swissflair Hotel & Apartements
28
Number of floors in Aristella Swissflair Hotel & Apartements
4
Another facilities in Aristella Swissflair Hotel & Apartements
Laundry service, Newspaper in lobby, Tours, Multilingual staff, Luggage storage

Frequently asked question in Aristella Swissflair Hotel & Apartements

What are available facilities at Aristella Swissflair Hotel & Apartements?
There are top facilites at Aristella Swissflair Hotel & Apartements such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aristella Swissflair Hotel & Apartements?
The standard check-in time at Aristella Swissflair Hotel & Apartements is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Aristella Swissflair Hotel & Apartements provide breakfast?
Yes, Aristella Swissflair Hotel & Apartements provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Aristella Swissflair Hotel & Apartements have?
Aristella Swissflair Hotel & Apartements is a 4.0-star hotel.
How many floors does Aristella Swissflair Hotel & Apartements have?
Aristella Swissflair Hotel & Apartements has 4 floors.
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More Reviews from Other Guests in Aristella Swissflair Hotel & Apartements

9.6
Exceptional
From 170 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

8.6

Service and Facilites

9.6

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Most Relevant
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Traveler Reviews Aristella Swissflair Hotel & Apartements

Number of reviews per page
20
40
Top reviews
Erin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.
Muqiu
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff service is horrible. If you pay city tax by card, they will charge you 50% more. The staff is not friendly at all, super mean. You will not have any greeting at breakfast, but will ask you very impolitely to leave your luggage outside of breakfast area. I would not recommend this place if you value customer experience.
Read More
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel and staff were excellent. There is construction in the area and work started at 6:30 am. Otherwise, my stay was wonderful, breakfast was delicious the room looked freshly renovated and very clean.
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!
Read More
Francesca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Gave us some chocolate at the end of our stay!
Ian
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.
Marcie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.
Tianhua
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Friendly staff and reasonable price
Swakshar
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.
Leanne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A beautiful traditional Swiss hotel that is located a 10 minute walk from the Interlaken West train station and shopping strip. There are lots of good restaurants located within walking distance from the hotel.
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel was beautiful, the staff super-friendly (especially Esther), the location was excellent, and the facilities top knotch. I especially liked the wellness center, which includes jacuzzis and a steam room, and the breakfast, which was delicious and included.
Kathy
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great staff and breakfast!
Verified traveler
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Overall this was an excellent hotel, with special mention to the highly competent staff and owners. We found them to be personable and helpful, which isn't always the case in Zermatt. Nice balcony, quality breakfast and exceptional large wellness centre. This would be our preferred location if staying in a hotel in Zermatt.
Taras
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Overall experience was awesome, great staff and beautiful property!
Arthur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

An excellent hotel with the most helpful and obliging staff. An excellent room with stunning views
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This hotel was absolutely amazing, the breakfast, the food, the location, the view, i just absolutely loved it.
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Amazing. Staff were so kind and helpful. Location was great. Hotel was clean, room was stunning, layout and amenities were excellent. Breakfast was so good, lots of options.
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property was clean and convenient to everything. The staff was helpful and great to work with. Breakfast was cooked to order & delicious.
Number of reviews per page
20
40

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Others 4 Aristella Swissflair Hotel & Apartements

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 170 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

8.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aristella Swissflair Hotel & Apartements

Number of reviews per page
20
40
Top reviews
Erin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.
Muqiu
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff service is horrible. If you pay city tax by card, they will charge you 50% more. The staff is not friendly at all, super mean. You will not have any greeting at breakfast, but will ask you very impolitely to leave your luggage outside of breakfast area. I would not recommend this place if you value customer experience.
Read More
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel and staff were excellent. There is construction in the area and work started at 6:30 am. Otherwise, my stay was wonderful, breakfast was delicious the room looked freshly renovated and very clean.
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!
Read More
Francesca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Gave us some chocolate at the end of our stay!
Ian
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.
Marcie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.
Tianhua
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Friendly staff and reasonable price
Swakshar
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.
Leanne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A beautiful traditional Swiss hotel that is located a 10 minute walk from the Interlaken West train station and shopping strip. There are lots of good restaurants located within walking distance from the hotel.
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel was beautiful, the staff super-friendly (especially Esther), the location was excellent, and the facilities top knotch. I especially liked the wellness center, which includes jacuzzis and a steam room, and the breakfast, which was delicious and included.
Kathy
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great staff and breakfast!
Verified traveler
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Overall this was an excellent hotel, with special mention to the highly competent staff and owners. We found them to be personable and helpful, which isn't always the case in Zermatt. Nice balcony, quality breakfast and exceptional large wellness centre. This would be our preferred location if staying in a hotel in Zermatt.
Taras
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Overall experience was awesome, great staff and beautiful property!
Arthur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

An excellent hotel with the most helpful and obliging staff. An excellent room with stunning views
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This hotel was absolutely amazing, the breakfast, the food, the location, the view, i just absolutely loved it.
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Amazing. Staff were so kind and helpful. Location was great. Hotel was clean, room was stunning, layout and amenities were excellent. Breakfast was so good, lots of options.
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property was clean and convenient to everything. The staff was helpful and great to work with. Breakfast was cooked to order & delicious.
Number of reviews per page
20
40