Boutique Hotel Wellenberg

It’s a great hotel. I’m definitely going to use this hotel on my next trip

Amazing hotel in a beautiful city! Location was perfect for everything. Tower Suite was exceptional. Buffet breakfast was fantastic and the staff were extremely helpful. Cant fault anything.

The staff are all very nice and friendly. Breakfast is good and Ruth is outstanding.

Excellent stay! Would definitely stay again!

Lovely boutique hotel , remember small rooms are often standard in Europe , in repurposed building , hence no central A/C but small portable one , so in the heat of summer that’s a challenge and the only downside of this lovely gem !

Great location.

Great hotel in great location. Comfortable & clean! Beautiful views and good food/drinks at the rooftop bar.

This is a nice, medium hotel in a good location. The staff are all very friendly, and the public areas are very well designed and stylish. Our room was nice, but the bathroom looked like it was still to be upgraded, in terms of décor and facilities. The room itself was nicely done out, although there was a prominent extension cord in full view, and the mobile air conditioning unit only worked significantly on full power (and was very noisy when it was). We had to turn it off at night as it was so noisy, and the room didn't get below 25 degrees at night although it wasn't too bad. The breakfast room was nice and had a decent amount of food choices. Overall we enjoyed our stay.

Great location, walkable from main train station and great spacious room

Loved that it was walkable from train station, food stores, buses and the lake. Breakfast had a good choice and room was quiet and bed comfortable. Only downfall was that they didn’t have air conditioning, only a fan which didn’t help much. When we were there it was hot.

Amazing staff! Great hotel! Would 1000% recommend

The location is excellent—very well situated and convenient. The staff were truly wonderful—friendly, welcoming, and always ready to help, which made our stay pleasant. However, we did notice a few areas where the hotel fell short of expectations, especially given its advertised 4-star rating. • Entertainment: There’s an Xbox in the room, but it isn’t connected to the internet. Reception informed us they couldn’t provide connectivity, so guests would need to bring their own internet if they wish to use it. • Amenities: Basic toiletries like body lotion aren’t provided as standard—you have to request them at the front desk. • Plumbing Issues: Both the bathtub and sink drains were quite slow, causing water to accumulate during showers and while washing up. • Towel Heater: Though present in the room, it wasn’t functional, we were told that towel dryer only works on the wintertime. • Bedding Comfort: The bed sheets (which were actually mattress covers rather than fitted sheets) kept slipping at night, making it uncomfortable to sleep. The AC was not working in our room for 2 days, it build a sheet of ice and started dripping water on the floor. The warm and attentive service from the staff was a highlight. That said, based on our experience, we feel the hotel doesn’t quite meet the standards of a 4-star property. With a few improvements—particularly in maintenance and amenities—it could certainly live up to its rating

Excellent location, friendly and cooperative staff. Good breakfast

Great location and very quiet room

The main bed was super comfy, Ruth at the breakfast was amazing, the bathroom was very spacious, and our whole area was very spacious. The sofa bed was the one complaint we would have, it was creaky and not comfortable.

Room is clean but a little bit old. WiFi is horrible, even without TV signal.

Great hotel right in old town. Great and convenient place to stay.

We were more than happy with our stay! We had a family room which was perfect for 2 adults and 2 kids. We loved having space to spread out and each have our own bathroom and bedroom. The location was convenient to walk or take the bus to nearby attractions. Every single staff member that we worked with, especially the front desk associates, were welcoming, friendly, patient, helpful, and knowledgeable about the hotel and the surrounding areas. They always had a smile on their face, even after us asking lots of questions. Our children left there saying, “If we ever come back to Lucerne, we want to stay at this hotel!” Thank you for a memorable experience.

service and quality of the room where more like a motel in the United States and not what a Swiss boutique hotel should be. The hotel did not meet our expectations and the only good thing about it was the location.

Great location and lovely room. It’s was a little bit noisy at night due to nearby restaurants, but we still enjoyed our stay very much.