Hotel Jungfraublick Wengen

Lovely views

Disappointing experience with the outdoor area, restaurant, and service Unfortunately, our experience at Hotel Jungfraublick was disappointing, especially when it came to the outdoor area and the Deck Restaurant. The Deck Restaurant is located directly on the hotel property, and because of this, it feels like hotel guests cannot fully enjoy the outdoor space and beautiful views unless they have a restaurant reservation. The seating area with the best view is reserved, which was frustrating because one of the reasons we chose this hotel was to enjoy the scenery and atmosphere. We did make a reservation at the restaurant, and we understand that it was somewhat short notice. However, when the reservation was made for us, nobody explained that we would be seated off to the side, away from the main dining area, in uncomfortable chairs with a very small table that was not even suitable for comfortably eating a meal. If we had known this beforehand, we would have made different plans. The dining experience itself was also very disappointing. Our order was forgotten, and after waiting about an hour, a staff member came to ask us what we had ordered because there had been some confusion. We then had to wait approximately another hour for our food to be prepared and served. This was especially upsetting because this trip was our honeymoon, and this dinner was meant to be a special honeymoon dinner. Unfortunately, the experience did not feel special, welcoming, or memorable.

This was an exceptionally positive experience. After being rudely treated throughout the day, we checked into the Jungfraublick with a smiling, welcoming and helpful Marrissa. The stay continued to get better with the Manager, John and the restaurant staff. The room was impeccably clean, the grounds were so inviting to sit an stare at the beauty that surrounds it. It's a 10 for us!

What a delightful hotel this is! My teenage son and I stayed here 3 nights to do some exploring and hiking. We got a Jungfrau view with balcony and the view cannot be beat. It was drop dead gorgeous! We enjoyed sitting on the balcony each day after hiking. The double room included a king bed (two twins put together) and updated tasteful bathroom. The room offered all the amenities you could need - toiletries, mini-fridge, cutting board, wine opener and sitting area for late afternoon snacks. The breakfast was fantastic and included a self serve espresso/coffee machine. It is a short downhill walk to other restaurants, the gondola and to Coop grocery store which is easiest and least expensive place to buy provisions for picnic lunch. We had dinner twice at The Deck because views of Alps are mesmerizing. I highly recommend staying in Wengen as a home base and Hotel Jungfraublick offered everything we needed. Forgot to mention all the staff were very welcoming and helpful.

Staff was great. The kitchen even prepared breakfast to-go for our early flight. Views were amazing. Restaurant served the best fondue. We loved staying in Wengen. Wengen had less tourist than the surrounding town and was a great location to hop on the train to Jungfraujouch and Grindelwald. We will definitely stay here again.

Staff was super accommodating and helpful. The balcony views are amazing. We would definitely plan to stay here again.

Fantastic!

Amazing, Just remember there is no air conditioning.

Great place to stay. The view was breathtaking.

Great place! Awesome restaurant

Hike to the place was hard, but view was great. Corner room was super. Staff was sometimes very helpful and sometimes not.

The mountain view’s were out of this world. The bedroom was spotless, the bed was so comfy and the shower had amazing water pressure. The staff were really friendly and helpful. Overall an absolute lovely stay.

We had a fantastic stay! The staff was friendly, helpful and very accommodating (especially when we didn’t make a dinner reservation and they were booked solid). The property was clean and well-maintained, has many amenities (delicious breakfast, highly-rated restaurant, complimentary coffee/tea/water in the lobby, laundry, game room) and the location is convenient to the train and the main street. Our room had a balcony with beautiful a view, the beds were comfy and had the best sleep. I highly recommend Jungfraublick for your next stay in Wengen! ❤️🙌🇨🇭

Amazing views, very nice hotel we loved it! The staff was wonderful, the location perfect for touring and the train. We would stay again

BEAUTIFUL!!! Seriously, the view from our room/ balcony was beyond breathtaking! I could go on and on about the view! The entire hotel/restaurant/staff was top notch as well. There is a self serve laundry on site as well as a game room and LIBRARY! We stayed only two nights and next time will stay more. We learned: when you arrive in Wengen by cog train, CALL HOTEL! It’s an uphill walk to hotel which is fine - but not w luggage! They will come get you if you call. We left our rental car in Lauterbrunnen carpark which is safe and easy, but finding a way to take a train to Lauterbrunnen and then the cog train would be more restful. 100% visit Wengen, stay at Jungfraublick hotel, and get balcony room facing the Alps.

Stayed 5 nights at this hotel. Very nice room, we somehow snagged an upgrade and the room was quite spacious. Also best bed and bedding we slept in during our three weeks in Switzerland. Hotel is clean and quiet. Breakfast was very nice, and the other meals we took at the hotel were good as well. View from our room was breathtaking, looking down the Lauterbrunnen valley. Location is a 7 minute walk to the train station, and the hotel offers pick up and drop off on arrival and departure. Cable car is about 5 minute walk from the hotel. Highly recommend, and would definitely stay again.

The view from the corner balcony was amazing and dinner on the Deck was perfect. Wonderful staff!

So glad that we chose this hotel in Wegan. - very friendly and helpful staff - stunning views from our balcony view room - Very nice breakfast buffet included - comfortable beds - no a/c which is the norm in the region but even though we were there during a heat wave, it was comfortable with the windows open - Their restaurant The Deck was lovely after a day of hiking - easy walk to tram or train for day trips and hiking - upon arrival, call before getting on the train in Lauterbrunnen and they will have a shuttle ready to pick you up in Wengen. It is Only a 7 minute walk but it is an uphill incline so a bit of a work out with luggage. -We would definitely stay there again

We were beyond thrilled with this hotel! EVERYTHING was phenomenal- the service and staff, the common areas, the food, the room, the bathroom (with many little extras), the *views*... We were sad we had not planned our full stay at this hotel and had to switch to another. We ended up staying in 3 different towns- Wengen, Murren, and Grindelwald, and perhaps because of this hotel, but if we had to choose one location next time, it would absolutely be this one.

Great location and great staff in one of the most beautiful places in the world. Was a little warm in the days we were there and central AC or even a mini split AC unit would have gone a long way but still an awesome time!