ibis Lugano Paradiso

Excellent hotel, bot in terms of location, cleanliness and service

All very fine, but the pillows were quite the challenge.

Nice stay in Paradiso area of Lugano

Excellent stay! Clean, comfortable hotel in a great location, just a short walk from the lake and the funicular. Friendly staff, good breakfast, and beautiful surroundings. Would definitely stay here again! 😊

👍

The receptionists are very friendly. Delicious breakfast. San Salvatore cable car, train station/bus stops and the lake promenade are within walking distance.

The room was very clean but tiny for two people. The bathroom was very small also. But the property is well maintained and staff were very helpful

Just a basic hotel. The washroom is pretty small. Clean and the staff are helpful.

Convenient location near the Lugano lake walking distance. Very clean. Potable water dispenser for free in corridors. Parking available paid. Generous and wide choice of food for breakfast. The only drawback is the toilet room which seems to be a prefabricated shell making noise with every move you do inside the shell.

Was happy with overall stay at the Hotel.

Clean & comfortable.

Great option when in Lugano. Rooms are a bit small as usual for Ibis, but they are so well designed you don't really mind.

We absolutely loved our stay at Ibis Paradiso. The location was very good, the price was super affordable, the staff was wonderful, everything was perfect, the bed and pillows were so comfortable, cleanliness was 10/10. They have a very nice lobby/common area where you can sip as much extremely delicious coffee as you want for free. The hotel's restaurant was also incredible, we ate there the first evening; the food and the staff were also 10/10. There was only a bit of noise in the mornings from the cleaning staff and some low IQ guests laughing very loudly in the corridor at 1 AM, but overall, I can easily place our stay at Ibis Paradiso straight in the A tier. This was extremely close to perfection to be honest. We recommend 100%.

We loved staying here. Staff was very friendly. The room was great and had ac. The bathroom was quite spacious and parking was super easy to get in and out.

The property itself was great. As a budget brand, everything was basic, but functional. Importantly, the A/C worked very well and the shower was great. Breakfast was subpar and probably not worth it. But, my biggest complaint is that I was twice locked out of my room! On the third night of my stay, I was locked out and told "there is a problem in the system and you owe us more money". I asked that we sort out the issue later and that I be allowed back into my room as I had just come back from exercising and it was a hot day. The gentlemen at reception, Andrea (sp?) refused to fix my key card until I paid an additional 9CHF for who knows what. After much discussion, I finally just agreed to pay the money because I was hot and tired and needed a shower. This is NO WAY to treat a guest booked for 9 nights on a cash stay. Utterly ridiculous and very disappointing.

Todo excelente

Room is a little small but it’s an Ibis after all

It has been a very nice stay, the staffa was very friendly and profesional ! strongly recomanded

Everything seemed new. The room was well designed, a very comfortable bed and pillows, an extensive breakfast bar with so many goodies. The finishes and common areas are excellent, the staff extremely friendly. And what a value in Lugano.

The hotel would have been good if it weren’t for the disgusting, heavily stained carpet in the bedroom.