Mercure Zürich City

Hotels
8.4
/10
Very Good
520 reviews

What Guests Say About Their Stay

v***a
9.4
/ 10
The room is spacious for 2 people. Bed is comfortable and everything is clean. Supermarket is right beside the hotel and you can use microwave in the lobby area. The location is also great, around 5 minutes by foot from train station.
Asniari L.
9.7
/ 10
very nice hotel, recommended! near alstetten train station and coop supermarket. the receptionists were very helpful and nice.very enjoying hotel.
Lukito H.
9.7
/ 10
It was pleasant stay in Zurich. The location is not far from the intercity train station on quiet area. They have gym, sauna, and spa facilities in the hotel, restaurant on the ground floor. Everything is good here. The staff was very friendly and accommodating as well. I will definitely go back if I come to Zurich again in the future.
Kavita
10.0
/ 10
Had an excellent stay here for one night. Check in and check out process was smooth. We were even given our room earlier than check in time as we had arrived early in Zurich. The room/ beds were extremely comfortable- we had a good night’s sleep. The hotel itself is very close to train station and therefore very easy to commute to anywhere.
Juanito
10.0
/ 10
Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
In the Area
See Map
Vulkanstrasse 108b, Altstetten, Zürich, Kanton Zürich, Switzerland, 8048

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Mercure Zürich City is located in area / city Altstetten. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Mercure Zürich City

Vulkanstrasse 108b, Altstetten, Zürich, Kanton Zürich, Switzerland, 8048
Discover More Places
Others Mercure Zürich City
Others 2 Mercure Zürich City

Discover More About Mercure Zürich City

Location


Mercure Zürich City is located in area / city Altstetten.

About Mercure Zürich City

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Zürich City exclusively for you.

Mercure Zürich City is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Zürich City.

All facilities in Mercure Zürich City

Others Mercure Zürich City
Others

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Hot tub
  • Health club
  • Spa
  • Sauna

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Meeting rooms

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mercure Zürich City

Important Note
  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Zürich City
319
Number of floors in Mercure Zürich City
5
Another facilities in Mercure Zürich City
Others, Smoke-free area, Safety deposit box, Laundry service, Tours

Frequently asked question in Mercure Zürich City

What are available facilities at Mercure Zürich City?
There are top facilites at Mercure Zürich City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Zürich City?
The standard check-in time at Mercure Zürich City is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mercure Zürich City provide breakfast?
Yes, Mercure Zürich City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Mercure Zürich City have?
Mercure Zürich City is a 4.0-star hotel.
How many floors does Mercure Zürich City have?
Mercure Zürich City has 5 floors.
See All

More Reviews from Other Guests in Mercure Zürich City

Overall Ratings & Reviews Mercure Zürich City

Traveloka (15)
Other sources (505)
8.4
Very Good
From 505 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Zürich City

Number of reviews per page
20
40
Top reviews
Kavita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had an excellent stay here for one night. Check in and check out process was smooth. We were even given our room earlier than check in time as we had arrived early in Zurich. The room/ beds were extremely comfortable- we had a good night’s sleep. The hotel itself is very close to train station and therefore very easy to commute to anywhere.
Read More
Courtney
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved this hotel!!!
Juanito
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
Deirdre
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very comfortable well located hotel, rooftop jacuzzi a bonus
Shazia Tabbasum
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was not helpful.
Gayleen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There were a lot of windows and one of them was missing a curtain, so it was impossible to sleep once the sun came up. The second night, we slept with our heads at the foot of the bed, which helped a little. Also, the wall between the bedroom and bathroom was frosted glass, so when I went into the bathroom early to get ready for the day, the light in the bathroom came through the wall and into the bedroom where my husband was trying to sleep; he had to put a pillow over his face. We enjoyed the breakfast and the hot tub. And we enjoyed having a COOP just a few steps away. You’re also steps away from public transportation.
Read More
Soumya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff, facilities and accommodations. Short train ride away from Zurich HB
Jerson Anthony
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast remained same for all the 5-6 days we stayed . Some front desk staff were less friendly while other were kind.
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was very nice but for the price of one night stay I would have expected a complementary breakfast. It was why overpriced considering other places I had stayed
Susanna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We enjoy our stay.
Nader
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is right on Altstetten train station. It provides quick and easy access to Old town and the airport. The rooms were spacious, clean and modern. The bed was comfortable. The bathroom, although on the tighter side was well designed to maximize space. It was clean and modern. The shower had good water pressure. I had a car rental. I decided to return it and use the train for access to different sites as it was cheaper and faster than keeping the car.
Read More
Nicolene Clotilda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.
Johannes
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very nice, new hotel right next to the station. The area around the hotel is quite boring, but as we arrived late and left early … that was no problem to us.
Erik
icon-Business
Business
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

In the middle of an industrial estate
David
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great breakfast!
Rhanniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Loved this hotel, friendly staff. Beautiful property, close to the train station.
JO-Ann
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
David
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Well located for Altstetten station with regular trains, trams & buses. The train takes just a few minutes to get to Hauptbahnhof. Modern hotel with good bright, well designed rooms. During my stay the reception was being refurbished but all the staff, including the restaurant staff, were efficient, humourous & friendly. I would suggest bigger, thicker towels for a 4-star hotel. The ones I had were small & thin.
Read More
Melody
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

close to the train station
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Zürich City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Zürich City

Traveloka (15)
Other sources (505)
8.4
Very Good
From 505 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Zürich City

Number of reviews per page
20
40
Top reviews
Kavita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had an excellent stay here for one night. Check in and check out process was smooth. We were even given our room earlier than check in time as we had arrived early in Zurich. The room/ beds were extremely comfortable- we had a good night’s sleep. The hotel itself is very close to train station and therefore very easy to commute to anywhere.
Read More
Courtney
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved this hotel!!!
Juanito
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
Deirdre
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very comfortable well located hotel, rooftop jacuzzi a bonus
Shazia Tabbasum
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was not helpful.
Gayleen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There were a lot of windows and one of them was missing a curtain, so it was impossible to sleep once the sun came up. The second night, we slept with our heads at the foot of the bed, which helped a little. Also, the wall between the bedroom and bathroom was frosted glass, so when I went into the bathroom early to get ready for the day, the light in the bathroom came through the wall and into the bedroom where my husband was trying to sleep; he had to put a pillow over his face. We enjoyed the breakfast and the hot tub. And we enjoyed having a COOP just a few steps away. You’re also steps away from public transportation.
Read More
Soumya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff, facilities and accommodations. Short train ride away from Zurich HB
Jerson Anthony
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast remained same for all the 5-6 days we stayed . Some front desk staff were less friendly while other were kind.
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was very nice but for the price of one night stay I would have expected a complementary breakfast. It was why overpriced considering other places I had stayed
Susanna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We enjoy our stay.
Nader
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is right on Altstetten train station. It provides quick and easy access to Old town and the airport. The rooms were spacious, clean and modern. The bed was comfortable. The bathroom, although on the tighter side was well designed to maximize space. It was clean and modern. The shower had good water pressure. I had a car rental. I decided to return it and use the train for access to different sites as it was cheaper and faster than keeping the car.
Read More
Nicolene Clotilda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.
Johannes
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very nice, new hotel right next to the station. The area around the hotel is quite boring, but as we arrived late and left early … that was no problem to us.
Erik
icon-Business
Business
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

In the middle of an industrial estate
David
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great breakfast!
Rhanniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Loved this hotel, friendly staff. Beautiful property, close to the train station.
JO-Ann
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
David
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Well located for Altstetten station with regular trains, trams & buses. The train takes just a few minutes to get to Hauptbahnhof. Modern hotel with good bright, well designed rooms. During my stay the reception was being refurbished but all the staff, including the restaurant staff, were efficient, humourous & friendly. I would suggest bigger, thicker towels for a 4-star hotel. The ones I had were small & thin.
Read More
Melody
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

close to the train station
Number of reviews per page
20
40