Lakeshore Hotel Suao

The staff were all nice and always helpful!! The hotel itself was also a nice place to stay. Great for a chill travel.

The view is amazing. Breakfast is out of scope

Pleasant stay. Great and courtesy staffs.

We've got the harbor view and mountain view on the 12th floor. We love the hot spring, but wouldn't dare to soak in the cold spring for too long. The hotel room, staff and the food were all very good!

Wonderful hotel in every aspect. The room is spacious and the shower is luxurious with indoor spring bathtub. The breakfast is pleasant to the eyes and tasteful to the mouths. The staff is helpful and professional. Highly recommend this hotel to everyone who visits this area.

Upon our arrival, the front desk

The room is clean and the food-breakfast is great

Clean, friendly staff, delicious buffet breakfast and awesome amenities

Friendly staff, clean and spacious rooms.

There was a typhoon with big rain when we were at hotel, the hotel management handled terrible, there are no electricity for the whole night and nobody informed us what was happening. The hotel closed the basement parking lot garage gate without letting people to decide to move car out or not and once no electricity, the water pump is not working, all the car in the parking garage were covered under the water. The management is not fully responsible.

I like the room location, hot tub, breakfast. Nice rooms Good value also. We used the gym mostly cardio machines

Good hotel in a sad neighborhood. If you do not have a car you are essentially limited to the hotel restaurant as the city of Su'ao offer limited options for dining as a family. Similarly, it is hard to enjoy the Yilan region as the public transit options are not frequent and require extreme planning to go around. That said the hotel itself has great staff, a wonderful breakfast buffet and is overall a good place to be. My only gripe is the design of the bathrooms that is annoying when traveling as a family that is neither Japanese nor Finnish and do not practice nudity as a group. Would have been fine, had we traveled as a couple. Bedding and all other amenities were great.

very very good

Clean, convenient walking distant from Suao Train Station, wonderful hot spring & cold spring in room. Delicious & quality breakfast.

Good breakfast ! Clean hotel

Really enjoyed my stay Lakeshore Suao. Besides cleanliness and super hospitable staff, the vibes in this hotel is impeccable! Will definitely return.

This hotel has both hot and cold onsen in the same room. But breakfast is soso!

Our check in experience was very good. Language didn't proved to be sent problem. Thank God. However the ALCO promo was an absolute disaster. Food was awful. Selection of alcohol, very poor! A cheap offer didn't mean list inclusions!

The in room hot and cold springs are wonderful, so was breakfast.

Good