Maple Hotel

客房乾淨；服務人員態度很客氣

Pass

予約されていなかった。 理由もよくわからない。そして新たにホテルを予約しようとしたら、すでに部屋がないと言われた。 謝罪もない。

The WiFi doesn’t work. Nothing they could do about it.

Good

此次住宿豪華雙人房，以與以往住宿經驗一晚四千多來講，CP值實在蠻低，櫃台服務人員態度也不是很好，房間老舊，房內窗簾門簾超髒，門安全鎖鏈是壞的，隔音極差，房裡還有另一道門，感覺可以通往隔壁房，因親戚委託臨時加了一個8歲小朋友一晚加1000元，只告知不加床，停好車回房發現一套棉被枕頭就丟在門口地上，雖然有裝塑膠袋但觀感極差，住宿兩晚第二晚的早餐卷也沒給我們，廁所們無法鎖就算了，門縫至少有5公分大，可以直接看到馬桶，若不是情侶夫妻同住實在尷尬。 停車場很窄，柱子很多，無法預訂，無人管理，若隔壁車主停稍微停歪另一格就無法停休旅車。

1. 本次入住房型淋浴區的空間有很大問題。 2. 有提供免費停車是其優點，但是停車場空間極為狹窄，正常並排停車的情況下，開啟車門出入就已經非常困難，更遑論若有攜帶行李的情況下。 3. 住宿期間wifi網路完全無法使用，可搜尋到但就是無法連接上。詢問櫃台後答覆為：由於wifi皆為開放式，住宿房號若被其他使用者佔用，他們也無法改善，只能要我們用其他房間的wifi。住宿期間自始至終接無法連網，飯店毫無打算解決此問題的意識。

作為商務旅行地理位置還可以；免費停車是很好的優點。早餐非常一般般不要有太高的期望。最重要的是房價性價比非常好。

QQQ3838. The stay is excellent. Will vome back again. However the Internet has a problem. The front desk staff is very helpful by change the room. But it still do not work. May be most local guests are use cell phone. But, we international businessman need to use wifi internet to send and receive email. Hope it will work in the future. The free tea time and the breakfast quality drop a lot. With the ice cream look like it was malted and re fozen. If thd hotel management can put extra attention on thd food items. It is a great place to stay.

We found the rooms are spacious and comfortable, and it is convenient to get to the to-visit places in Tainan from the hotel by Uber. Very good value for money too! :)))

Dear Folks, you need to watch out for this hotel in terms of agreements. I went to the hotel and checked in before midnight. I kindly requested a late checkout for 1pm. Then the morning front desk attendant called my room 11:50am and instructed me to leave in 10 minutes. I mentioned that last night’s attendant granted me a late checkout, claimed not to understand English. Told me to wait, then played a recorded message either to pay an extra fee or we we call the police to remove you. Then the call ended. I called back and the attendant hung up on me and said played another message and the recording said the police are on the way to the hotel. I thought this was a joke. So I went to the lobby to ask for the manager and the front desk refused to give me the person. Then this attendant, grabbed her cellphone and called the police, I said please don’t call the police I want to talk to your manager. Shortly after, the police arrived, luckily they spoke English and I explained that I wanted to complain to the manager, the police officer was shocked. Police advised me they have the right to charge you extra if they want to , so I had to pay an extra 15 dollars per hour. They refuse to give you the invoice at the beginning of check in and write down the terms. Once I got the invoice, there isn’t any terms. Beware

整體來說還不錯，cp值蠻高，適合想休息的商務客

網站上訂房時，酒店未標示有樓層正在進行整修，入住時前台人員也未告知有樓層進行整修中，是否繼續入住，辦理入住手續後，進入電梯後有公告可能停水及整修，但公告是五月份的，所以沒能確定是否狀況解除，隔天08:10開始工程施作非常吵，約20分鐘後可能已被其他住客投訴工程停止至09:00繼續，隔天也是09:00後開始施作，房間清潔度不佳，櫃子上很多灰塵及毛絮有拍照

They have free afternoon to evening snack and ice cream bar!

非常好，除了空調有點難調整以外，其它都很棒

非常好，除了廁所有臭味，其它沒有問題！

房間乾淨、停車方便、機能良好、設備乾淨，價格也很便宜，cp值超高

洗浴用品已升級，停車場也採用自動辨識系統，很不錯。

浴室一直飄出煙味，抽風開了整晚一樣沒用

The hotel room has a cigarette smell.