Aurum The River Place

staff was excellent and always hepful

Aurum The River Place has one of the best locations in Bangkok, right by the river with a stunning view of the Temple of Dawn (Wat Arun). The breakfast is excellent, and enjoying it while looking out over the river and the temple makes it even more special. The staff are incredibly kind and welcoming—they treated us like family during our stay. I highly recommend this hotel for anyone visiting Bangkok who wants a beautiful view, a delicious breakfast, and warm hospitality.

Our room was lovely and spotless. We did not have to ask for anything as everything was provided in our room. Our breakfast was on the riverside looking onto Wat Arun. I would definitely recommend this hotel to stay for location and view

Room was large enough. Friendly staff. Wonderful breakfast. Shower issues, but finally figured it out. Great location! Highly recommended.

The staff was very attentive and welcoming! Food was great as well!

Wonderful hotel with great breakfast in terrific location. Pan at the front desk was so warm and welcoming; she made a great experience even better!

Loved it all. This hotel was on a quiet street, by the river and the metro stop is close by. If you only have a short time to stay, all the big attractions were conveniently within walking distance. Breakfast was lovely each morning on the river overlooking the wats and a vegetarian option was available and delicious. Pan was the best. She made an effort to help answer questions and helped call transport. For a view or partial view, ask for an odd number room I would stay again!

Wonderful staff!! Lovely spot. Nice breakfast! We did book the full River view room and we were disappointed we could not see the sunrise temple like shown in the photo. But it was a lovely stay and I would recommend it

All was good until one issue occurred Overall, I had a pleasant stay, but there was one problem that affected my experience I paid 7,960 baht for two nights. The building is a bit old, but I actually liked the atmosphere. The café next door has a beautiful river view, the breakfast was wonderful, and the staff were friendly. However, I chose this room specifically because it had a balcony. I am a smoker, and I always book a room with a balcony so I don’t need to go outside the building every time I smoke. Unfortunately, the balcony door in my room did not open at all, even though I paid extra for this feature. When checking out, I kindly asked if anything could be done regarding this issue. I explained to Ms. Pan that since the balcony was unusable, I had to keep going up and down whenever I wanted to smoke. After 11 p.m., the front door is locked, which made it even more inconvenient. Instead of addressing the issue, she simply said, “Smoking is bad, you should stop smoking,” which was not the response I expected in this situation. She then told me that they could not do anything because I booked through the Expedia app. However, the balcony door being stuck is clearly a hotel issue, not mine. I booked—and paid for—a balcony room, yet I could not use the balcony at all. Ms. Pan was polite, but I felt she guided the conversation toward what she wanted rather than addressing my actual concern. Also the young lady came in to room to check what she can do but Pan js talks..

I had such a lovely stay! Such a quaint little place, clean rooms and very attentive staff, especially Pan. She was was there each day doing a little bit of everything from ushering me to my room upon check-in, to bring me breakfast by the side of the river in the morning to waiting with me to be sure my taxi arrived. I had booked a room with partial river views and to my surprise it even had a small balcony. Everything was just perfect. I would definitely stay again!

Clean and comfy room. Very friendly staff. Lovely breakfast in garden area.

Friendly staff, great location, clean room

The staff during the day was super nice, friendy and accommodating. Oh boy, the lady on duty at night was the complete opposite - not friendly and very cold. The wifi was problematic even at night. Pick another hotel if conducting a work meeting online is important to you.

Cleanl, friendly and caring staff, great location, nice view, gorgeous view.

Really pleasant workers. Clean and quiet place. Walking distance to many attractions

Yes

Everything worked well and very clean. Air conditioning worked well. No bad complaints. Highly recommended

Lovely spot, close to many sights, warm and helpful staff. This is our fourth time staying here.

Friendly staff with hotel in convenient location between flower market and Royal Palace.

We absolutely loved our stay here! Everyone was so welcoming, friendly and helpful and they really looked after us. We would definitely stay here again and recommend this place to everyone! The location is perfect as it’s so close to places like Wat Arun, Wat Pho, the Grand Palace and more!