Cape Sienna Gourmet Hotel & Villas

Loved our stay! Beautiful seaviews from every aspect of this large complex. Bath on the room balcony in the evening was awesome. Abundant breakfast buffet, Great rooftop bar for sunset drinks coupled with excellent restaurant service both there and in-room dining. Definitely return, Definitely recommend!

This stay was wonderful! The food, the room, the staff were all amazing. It is a bit of a ways from Phuket activities you would like to just take a short taxi ride or walk.

We had an amazing vacation at this property.

The staff was so friendly and accommodating. Beautiful property

Good

4th time staying at Cape Sienna, and will be back again next year. As always, staff and hotel was amazing 10/10 stay

Food quality wasn't as good as previously - the coffee is awful not sure how anyone who enjoys a good cup managed to even sip it. I ordered tuna roll and the bread was stale so they over toasted it - it was also quite dry had to put extra mayonnaise on it (the last time I stayed here this was a delicious roll) Bed was decent slightly soft mattress, but overall comfy

It was a great stay. The service and staff were really good. We really enjoyed our time.

Property was clean, the staff friendly and it was in walking distance to the beach and yummy restaurants in Kamala Beach

To Whom It May Concern at Expedia, I write this letter with an urgent and heavy heart regarding a traumatic and inhumane incident that occurred during our recent stay at Cape Sienna Gourmet Hotels & Villas in Phuket, Thailand, an experience that endangered our safety, violated our basic rights, and left us emotionally distressed. On the day of our scheduled departure, my fiancé and I were detained against our will by the hotel manager over a disputed payment of $180 USD, a charge I attempted to settle using my Discover Bank Debit Card. The hotel refused the card and, to our utter shock, failed to provide any prior notice that Discover was not an accepted form of payment. As American travelers unaware of this restriction, we were not only caught off guard but offered no alternatives or understanding. Instead, we were subjected to intimidation, humiliation, and complete disregard for our wellbeing. The manager refused every single payment alternative we proposed: Zelle, CashApp, PayPal, Venmo, and more, despite our desperate efforts to resolve the situation. We even attempted to withdraw cash from an ATM, only to discover it too did not support Discover cards. Rather than assisting or de-escalating the situation, the manager escalated it drastically. We were surrounded by armed guards, multiple hotel staff members, and even our pre-scheduled airport transfer driver, all summoned to form an intimidating line as we were held in place. Our flight was scheduled to depart in less

Beautiful and serene! Great customer service. The views!!! OMGHEE the views! I am definitely coming back here. I didn't get enough time to enjoy the hotel to my satisfaction yet

The accommodation was beautiful. You can tell the staff put so much effort into making your stay special.

Best Hotel

Amazing hotel. Thank you for a wonderful stay

Great little find. 10 minute walk in to town with shops and restaurants, beach etc A couple of good local restaurants too. Very modern and new hotel with lovely pools, coffee shop, rooms, rooftop bar and restaurant. Would highly recommend

The staff weee so friendly and kind!

Quiet and peaceful

The drinks at the pool bar were creative and delicious! Nice place for our transition from the north of Thailand to the south, but we didn’t see much around the area in general. The rooms were nice, but there were a lot of stairs around, with elevators for just part of the way. There is a rooftop bar which had live music, but the smoke and wind pushed us back down to the pool bar. Service was great!

We stayed in the honeymoon suite, it was very nice exactly what we needed! Hotel is nice staff is great, only thing we didn’t like was the lack of dining options and the surrounding area isn’t great - so would suggest taking a taxi or the shuttle they offer. It is close to Kamala beach, but to be honest, the beach was packed with sunbeds and vendors trying to sell you food and drink, not the vibe we were after.

The staff were accommodating and affable. My wife and I had just gotten engaged in Isaan and we were so happy with the accommodations within the Grande Suite; the Spa, the dining, the pools, the views, the concierge - Ohm - recommended & booked some excellent day cruises for us. The twilight cruise to the James Bond Island is exponentially better than some of the other offerings.