Initially I stayed here for only 2 days, I was picked up from the ferry port so I didn't have to worry about my large suitcase, because they would carry my suitcase with a cart. The receptionist was very friendly, the room was clean, and I had 2 cute visitors who liked to stop by my balcony, which were 2 cute cats that made me feel more at home in my room. The room is spacious even I got 1 extra bed. Then the next day I fell and could not walk at all, the hotel staff helped me and carried me from my room to the hospital, at that time I was traveling alone, but the hotel staff named Mr. Nok helped me to buy lunch and dinner, buy medicine and etc. Because I am so comfortable here I extend 2 more nights, although to go to the hotel I have to climb a lot of stairs, but I don't care. Because I'm so comfortable here with the friendliness of the staff here. Even on my last day, I was so sad, unable to get around Phi Phi island, but Mr. Nok helped me to get around the island and took me to the beach to swim. It was a truly extraordinary experience to be able to stay here, I will definitely return to this hotel again if I return here. Steps are not a problem for me, that's all you guys are sporting hehehe. Oh yeah after checking out I was given a free post card ❤️