Tony Resort

Great location excellent staff everything was good Hired a motorbike lady that books the tours was excellent

Staff excellent again, Clean rooms, Shops nearby, perfect location for everything

We had booked for 28 days. The room we were initially given had no window (only a glass & wood door to the balcony) and therefore dark. They also did not provide hand soap in the bathroom-even after requesting it. I was told to use the shower gel they provide or go buy my own hand soap. After 3 days we went to the front desk to advise that the room we had booked, and that appeared on Expedia website, had a large window plus the door to the balcony and requested to be changed. I was told that they based the category I had purchased only on room size and resisted changing us. I felt this was false advertising, let them know, and after much discussion they agreed to change us. They made us pack our things, had to check out, wait around for a couple of hours, and then gave us a new room. I should also mention that the rooms that have ‘resort’ view is a view of their parking lot and the back of another building. A second container of their gel wash, for our had soap use, also finally appeared in this room. The staff that cleaned the room were very good, and they cleaned well. The pool area was clean and the staff were very good. The breakfast room was nice, large and airy. There is the breakfast buffet, which was okay, not more. For the price, it was convenient. Coffee pot they had was insufficient for commercial use and was often empty. The hotel is close to everything ie shopping malls, grocery store, convenience stores, laundry services, ATM’s, tour services etc..

Friendly staff, close walk to Jungceylon shopping centre, restaurants near by. Nice pool with Happy Hour twice in the afternoons.

Excellent location Clean and tidy

The room was spacious but the balcony view was the side of a building. The bathroom shower had minimal water pressure. The bed was hard and the pillows as well, in my opinion. The pool was nice but plastic tables and loungers looked dirty from years of use. We did not have breakfast while staying there but the dining room looked clean and spacious. Kay was fantastic and helped us with a couple of excursions and gave us good recommendations. The other staff members were great as well. It was a short walk to the beach. The location was good with many restaurants and shops close by.

The hotel is in a very convenient location, making it easy to get around, and the staff were friendly and helpful throughout the stay. The pool area is nice and a good place to relax. However, the beds were quite hard and the walls are thin, so noise can be an issue. The property could also benefit from some renovation, as parts feel a bit dated. Breakfast was available but quite limited in choice. Overall, a decent stay mainly due to the location and staff, but there’s room for improvement in comfort and facilities.

Room and hotel in general very clean. Staff always helpful and cheerful

Not very generious with giving water bottles.

Breakfast was the same all days during our stay. No variety or change. Got bored eating same stuff every morning. One lady at the reception was so unfit for the role at reception. Neither she helped nor she it seems she wanted to help. Infact it was evident from her expressions & face that she hates when people interacts with her. Rest other staff were excellent & helpful.

Close to all the action but just far enough where it’s not loud at night. Staff super friendly even with the language barrier.

Shower pressure was weak, bed was ok but firm. Only 2 pillows. Older fitout, but good location and amenities

I have only ever met a handful of rude people in Thailand ever after many times going but , the lady working the front desk was one of the rudest people i ever met. She tried to change my room multiple time in one day . I booked on Expedia and then she charged me 800 baht more . One of our 3 nights there was a fight from midnight to 7am before they finally called the police. Lets just say i will never stay there again and we go to thailand often they really lost my buisness and i am also a travel agent and will never recommend them . Never have i ever booked a room and in the middle of our stay be asked to pay more !

Everything was perfect

Impeccable

Staff friendly, clean room

Courteous staff , clean room

Very nice hotel and within walkable distance to beach and everywhere! Will stay again!

Great pool, go for the pool access rooms if you can they are more spacious and close to reception ground floor. Comfy beds lovely service.

Staff was very polite, room was not to the mark per western standard, but knowing that it is an old facility can't expect much better