Arts Hotel Taksim

We were extremely disappointed with our overall stay at the Arts Hotel, Taksim. The inclusions in the hotel room were frugal and the cleanliness showed a wanton lack of attention to detail. The towels need replacing and those in our room showed signs of being rushed through a speedy wash without the adequate use of laundry powder(if any?). The pillows left a lot to be desired as they reeked with the smell cigarette smoke. The hotel rooms were noisy and our two nights stay were spent being mostly awake. The breakfast was the worst we encountered in our more than 2 weeks in Turkey. The cups and plates were mostly dirty and I found myself picking through a pile before finding an acceptable piece for my needs. The spread provided for breakfast was extremely limited (compared to other hotels with similar ratings) and anything other than the offerings incurred an additional fee. Overall it was a very disappointing experience.

The breakfast was good but did not use the spa

N/A

Staff was very helpful in finding an evening restaurant

Yes, the outdoor music until 2:00 in the morning every night made it very difficult to sleep. The shower drain was clogged so that the water ran all over the bathroom floor. I will never stay here again or recommend it to anyone else.

Very well located. Just one block away from the public airport shuttle. Staff was friendly and very helpful.

I love it, everything was a walking distance from the hotel. Really good location

Ok staff and facilities.

Great location.I picked this hotel because of pool and spa but unfortunately it was closed for whole my stay

Staff very happy and helpful

Great location, super nice & professional staff and amazing breakfast. I’m definitely coming back to this hotel.

Everything good

Great location to everything

The room was comfortable! The staff were accomodating and helpful. If you stay here, a visit to the hotel spa is a must!

Breakfast was terrible, not a lot of choices. I requested if I can borrow an iron and was told they don’t have any. Cab drivers have a hard time finding the place.

Close to all animates.

Avoid staying at this hotel. Although it claims to be a 4-star property, my family and I were treated as if we were in a 2-star establishment. I was deciding between this hotel and the Gonen Hotel, and unfortunately, I made the wrong choice. Here are the problems we encountered: - Upon arrival, our room was equipped with only a single bar of soap and some shampoo. We had to request additional items like a toothbrush, toothpaste, and flip-flops to avoid slipping after showers. - The hotel promises two complimentary bottles of water per day, but we never received any. - Despite requesting tissues, we haven’t received any after three nights. - Room service is unprofessional: they didn’t change the bed linens and washed the dishes without soap in front of us. Proper room service should involve more than just taking out the trash and providing fresh towels. - On our first day, we had only one bar of soap, and no replacement was provided when it was used up. - The bathroom lacks a fan, leading to excessive steam after showers. Additionally, it occasionally smells of smoke, despite being advertised as smoke-free. - We never received additional Nescafé or tea after running out. - The lobby and exterior areas are uncomfortably hot. - There is a club or hookah bar next door, making it impossible to sleep before 2 a.m. I am extremely disappointed and feel misled by this hotel. I doubt they will offer a refund for this poor experience, especially since I haven’t even seen a manager.

wifi doesnt work on 9th floor

Very good

Excellent