Rotta Hotel İstanbul

Quietness and great personal

In pictures looks better than reality.

Little old

Outstanding

I have spent 5 nights at this beautiful hotel with my husband and my daughter, and we've had an excellent time there! The room was large with a separate dressing and a good sized stylish bathroom. We slept very well, we could very well control the temperature in the room. They have good house keeping, and they've always supplied anything we needed extra (towels, shower gel). The breakfast buffet is very diverse and the dining area is very elegant. We have used the pool almost every day and enjoyed that area a lot! The staff is friendly and helpful. What can I say, we have been impressed and were so happy to have chosen The Rotta Hotel. There is also a nice restaurant outside, on the right side as you exit the hotel, they have great turkish food. We look forward to be staying at this lovely hotel again! And we have also been very impressed by the wide lobby/ lounge area, very well designed. We took some lovely pictures there. Thank you, Rotta Hotel x

The room temperature was stuck at 77°F (25°C), which was too hot for me, so if you need a cooler room to sleep comfortably, this might not be the place for you. The internet was unreliable—constantly disconnecting, and even when connected, it was either extremely slow or not working at all. Out of three elevators, only one seemed to work most of the time, and during busy hours it could take up to 15 minutes to get on. The restaurant’s air conditioning didn’t work for most of our stay, and there was no air conditioning in the lobby either. On the positive side, the staff were polite and friendly. A welcome basket of fruits was a lovely gesture, and we received bottled water every day. The rooms were clean, and the breakfast was good. However, the neighborhood seemed unsafe based on what I heard, and the hotel is located far from most attractions.

Perfect hotel

It was a wonderful stay the whole staff was attentive and treated us very well

not 5 star for sure. old,

The hotel is very good, always clean and shiny, housekeeper is very good, Tukay is accommodating. Thanks for the birthday surprise from the guest relation officer. Overall we enjoy our stay and can't complain any.

Loved my stay

Alles gut soweit

Its a nice hotell but it has seen its best days. It’s a lack of maintenance specially at the spa. Most of the lookers in the men’s looker room was out of funktion. There was only one shower with warm water and no water in the small pool. It was freezing cold where the big pool was. In the hamas spa the warm water only worked for half of the time we were there. We spent 11 days in at the hotell but only used the spa ones due to the poor condition. The staff was very friendly and service minded. Everything we asked for they tried to help us with. Note: if you have booked a room for 3 person they give you a room for 2 and put an extra bed in the room. The rooms are good and comfortable but also here there is a lack of maintenance. Our bath tub was leaking so we had to change room. And there is a lot of mould in the bathrooms. See pictures. It was a nice view but due to the dirty windows you can barely see anything. The breakfast is good with plenty of food. It’s very ”arabic inspired ” so if you are in to ”European breakfast ” i suppose you will bee disappointed. It’s a lot of clients from the clinics so be ready to sometimes have the feeling of eating in a hospital. The location is far away from the city center. If you go with public transportation it will take you about 1 hour and 30 minutes to get there. It’s like in an industrial area. The restaurant next door was a good restaurant we enjoyed.

The only person who does a great job in that location is just the cleaning lady. She did a excellent job. She’s so nice and the breakfast was really good other than that the Internet was bad transportation bad communication with the teams really bad. Also, the massage place they will ripped you off when they know that you’re not from thecountry

Good staff and breakfast, location is fair, room was clean but it was not conditioned properly and it was noisy which makes it not appropriate for rest. Generally the hotel should be considered as average 3 star hotel

Good facilities however the hotel is old. So don't expect new 5 star. The decor and wear and tear definitely shows. Also the noise travels quickly. Staff here are excellent and friendly. Quick to help. The staff here make up for the building being old and worn out. Bathrooms need a refurbishment or at least a new mastic seal all round.

The Rotta Hotel looked great on the website with the pictures etc but to stay in was not all that great. The best thing about the stay was the breakfast which unfortunately was an expensive add on. There was a children's pool but it was drained and could not be used. To go into the pool a head bonet was required to be purchased at 250Lira which was not worth it. There was a spa area with steam room and sauna but unfortunately the stream room had an awful mould smell and the hotel did not offer any towels in this area. You had to bring your own towels from the room. The hotel booking was for a triple beds room but they don't have any rooms with triple beds which means someone is sleeping on a very thin mattress as the extra cot bed is brought into the room to make it a triple bed room. The housekeeping staff were never available and so they never answered their phone which meant I always had to call reception. I had to call everyday several times for a housekeeping request and only once out of the four night stay did I get housekeeping to follow through on my request the rest of the times I just kept calling reception until I gave up on my request which was very disappointing. The hotel staff mostly do not speak English, for a high rated hotel I was disappointed by this as communication was not the easiest with the staff. Overall, I didn't use the facilities offered and I would not stay here again as the cost of the stay was not worth it due to the issues raised.

Average standard. Area is not great. Breakfast was good with a lot of options.

The hotel wasn’t clean the manger told me the room have multiple Complan wasn’t clean and still give to the gust you can’t sleep at night because bad odor from the bathroom the front desk they are very rude and unprofessional I was try to address my issues she was start complaining about me having a gust as I book the room one adult then I try to explain we have arrived in different day and time I wasn’t fully understanding and I contacted Expidia address the situation and the hotel give me 2 choices to give me a clean room or refund me the 11 unused night over USD I chose the refund and checked out the hotel then the hotel denied my refund

Cold welcome when we arrived. No smile from employee at check in desk. Didn’t give us any information about pool or breakfast timings. Bellboy parked our car and then takes us to our room where he tells us we need to pay for breakfast. I refused as I paid extra to include it in my booking. He refused and we both went back to the check in desk. I showed my booking to them all but the employee at the desk is STILL refusing and telling me breakfast is not included when it clearly states on my booking it is. After whispering with another colleague he apologises and said it is included - only because his colleague said, NOT BECAUSE IT CLEARLY STATES ON MY BOOKING that breakfast is included. Room had one tiny bottle of shampoo conditioner lotion when we have booked a room for 4 people. There should be at least four of each. When we went swimming they charged 250TL for a cheap head cap. I understand it’s policy but 250TL??? I’ve paid 100 at a much better hotel in a more popular area of Istanbul. Pool was nice but advertised a childrens pool, it was empty (no water). Rooms were not sound proof. Felt like windows were open too. The breakfast was nice and staff at breakfast were very friendly and helpful. Overall, wouldn’t stay again. Felt like we overpaid for this stay. Definitely wasn’t worth it.