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Best Western Erie Inn & Suites
Hotels
6.8
/10
Pleasant
984 reviews
What Guests Say About Their Stay
Michaelene
10.0
/ 10
So helpful and accommodating due to the hawthorn screwing us over on our room that’s handicap accessible and there was no elevator
Cathleen
10.0
/ 10
The staff was so kind, been coming to Erie for 15 years and this was the best hotel experience yet. Thank you
Tajanae
10.0
/ 10
Very clean and affordable, close to plenty of restaurants and stores, not to familiar with the city but hotel is in a safe quiet area
In the Area
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8040 Oliver Rd, Erie County, Pennsylvania, United States, 16509
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Best Western Erie Inn & Suites
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What's around Best Western Erie Inn & Suites
8040 Oliver Rd, Erie County, Pennsylvania, United States, 16509
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Discover More About Best Western Erie Inn & Suites
Location
Best Western Erie Inn & Suites is a hotel in a good neighborhood, which is located at Erie County.
About Best Western Erie Inn & Suites
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western Erie Inn & Suites.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Best Western Erie Inn & Suites is the right place to stay.
All facilities in Best Western Erie Inn & Suites
Others
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Smoke-free area
Hotel Services
- Luggage storage
- Express check-out
- 24-hour Receptionist
General
- Fireplace in lobby
- Parking
Things to Do
- Romantic proposal packages
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Best Western Erie Inn & Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Early check-in is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 1.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
The following facilities are closed on Tuesday, Thursday, Friday, Saturday, and Sunday:
- Indoor pool
- Indoor pool
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 02:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 02:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Erie Inn & Suites | 74 |
Number of floors in Best Western Erie Inn & Suites | 3 |
Another facilities in Best Western Erie Inn & Suites | Others, Coffee/tea in lobby, Smoke-free area, Luggage storage, Express check-out |
Frequently asked question in Best Western Erie Inn & Suites
What are available facilities at Best Western Erie Inn & Suites?
There are top facilites at Best Western Erie Inn & Suites such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Erie Inn & Suites?
The standard check-in time at Best Western Erie Inn & Suites is starting from 15:00 - 02:30 while the latest check-out time is at Before 11:00
Does Best Western Erie Inn & Suites provide breakfast?
Yes, Best Western Erie Inn & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Best Western Erie Inn & Suites have?
Best Western Erie Inn & Suites is a 3.0-star hotel.
How many floors does Best Western Erie Inn & Suites have?
Best Western Erie Inn & Suites has 3 floors.
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More Reviews from Other Guests in Best Western Erie Inn & Suites
Overall Ratings & Reviews Best Western Erie Inn & Suites
Other sources (984)
6.8
Pleasant
From 984 reviews
Cleanliness
7.2
Room Comfort
7.2
Location
8.4
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
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Traveler Reviews Best Western Erie Inn & Suites
Number of reviews per page
20
40
Top reviews
Amy
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The bathroom fan doest work, so after 6 showers , the room is very humid. When i went to pull out the sofa bed for my kids, it is covered in crumbs and the floor under it is full of wrapers and nasty. Im thankful i brought sheets from home for that bed , although i wasnt offered sofa couch sheets anyway upon checkin even though i indicated upon booking. Overll not super impressed.
Read More
Dena
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The staff and lobby area was very nice. The room was ok but your feet stuck to the bathroom floor and the toilet did not flush well
Kathy
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was quiet and clean!
Donna
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Bed was a little too high and difficult to get into, the glass door on the bathroom was awkward and noisy as well as failed at canceling noise and light and the shower was too small to use comfortablely. And we spent 30 minutes looking to the remote to the TV which was found under the window air conditioner after asking the desk that didn't seem to know it was missing and did not have a replacement for it. However the rest of our stay was uneventful and very nice.
Read More
phyllis
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
clean rooms, wonderful breakfast,friendly staff
Alicia
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beds were comfortable!
Jessica
Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We booked two rooms. Room 1 had not been vacuumed and the tables had not been wiped down. Dirty plastic silver ware was on the floor next to the bed and the body wash is empty. Bed cover is also dirty. This is our 3rd stay and the property has gotten progressively worse. Pool area is not open and is being used as a storage area.
Read More
Shadena
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Got a suite and the suite door was glass offering absolutely no privacy, same with the bathroom door. Was sliding frosted glass but did not lock and was not secure. My daughter was in the living room sleeping on the sofa bed and was freezing at night because the heat/air unit was only in the bedroom! I don’t recommend this hotel.
Read More
p
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall a good experience.
Michaelene
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
So helpful and accommodating due to the hawthorn screwing us over on our room that’s handicap accessible and there was no elevator
April
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I felt like the rooms were not clean very well. The pullout couch had a tour mattress with stains on it. The garbage outside was overflowing for two days. The breakfast was not good at all. It was all frozen food warmed up in the microwave not the staff was wonderful. They just needed a better job of cleaning and keeping it clean.
Read More
Michelle
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean, roomy, and great/helpful staff.
Cathleen
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff was so kind, been coming to Erie for 15 years and this was the best hotel experience yet. Thank you
Niccole
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I enjoyed my stay. I am not sure if the bathroom was cleaned prior to my stay, as there was an open and used bar of soap already in the shower. I stayed in a room on the ground floor, apparently by the elevator, so it wasn't the quietest with all the traffic going through. Ultimately, I was satisfied with my visit and would probably stay there again.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Front desk staff A+ . Very nice and professional in action and appearance .
But ... Rooms didn't seem as clean as I'm use to at other hotels ...I felt like everything was halfway done ... Even the paint job felt half done.
The floor in my room was dirty but the beds seemed clean
The suit furniture didn't really make sense how it was set up and the bathroom door didn't lock which was really annoying.
We had a suit so the bedroom had a door which was see though sooooo privacy was zero.
Breakfast: one toaster and one waffle maker, so it was a long wait to use either of those things. Eggs were flavorless and hash browns hard as rocks. However they did have bagels that seemed fresh plus cereal.
Over all this is a 3 because it's not the worst but could be a lot better....
Also get a pool
Read More
Tajanae
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very clean and affordable, close to plenty of restaurants and stores, not to familiar with the city but hotel is in a safe quiet area
Abby
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Easy stay while traveling.
Ashley
Leisure with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff were really nice. The bathroom door was awful. You couldnt lock the door, it was glass so no noise proofing, and when youre trying to sleep and someone needs to use the bathroom, the whole room lights up since its transparent. Hated that aspect. The beds are supposed to be queens but they seem like doubles. But the beds were comfortable.
Read More
Aaron
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Check-in was supposed to be at 3 PM, but when we arrived at 3:20, our room still wasn’t ready. We returned 30 minutes later and were given the wrong room—a double queen instead of the single king we booked. When we brought it up to the front desk, the manager falsely claimed there were no king rooms in the building, then handed me his personal phone to speak with the general manager. Only after that did we finally get the correct room.
The air conditioner wouldn’t stay on long enough to cool the room properly, and there was visible mold on the bathroom ceiling. On top of that, the manager was unprofessional toward the front desk staff right in front of guests. Overall, not an enjoyable stay and wouldn’t recommend.
Read More
Denise
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Bathroom didn't lock
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Best Western Erie Inn & Suites
Other sources (984)
6.8
Pleasant
From 984 reviews
Cleanliness
7.2
Room Comfort
7.2
Location
8.4
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Best Western Erie Inn & Suites
Number of reviews per page
20
40
Top reviews
Amy
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The bathroom fan doest work, so after 6 showers , the room is very humid. When i went to pull out the sofa bed for my kids, it is covered in crumbs and the floor under it is full of wrapers and nasty. Im thankful i brought sheets from home for that bed , although i wasnt offered sofa couch sheets anyway upon checkin even though i indicated upon booking. Overll not super impressed.
Read More
Dena
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The staff and lobby area was very nice. The room was ok but your feet stuck to the bathroom floor and the toilet did not flush well
Kathy
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was quiet and clean!
Donna
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Bed was a little too high and difficult to get into, the glass door on the bathroom was awkward and noisy as well as failed at canceling noise and light and the shower was too small to use comfortablely. And we spent 30 minutes looking to the remote to the TV which was found under the window air conditioner after asking the desk that didn't seem to know it was missing and did not have a replacement for it. However the rest of our stay was uneventful and very nice.
Read More
phyllis
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
clean rooms, wonderful breakfast,friendly staff
Alicia
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beds were comfortable!
Jessica
Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We booked two rooms. Room 1 had not been vacuumed and the tables had not been wiped down. Dirty plastic silver ware was on the floor next to the bed and the body wash is empty. Bed cover is also dirty. This is our 3rd stay and the property has gotten progressively worse. Pool area is not open and is being used as a storage area.
Read More
Shadena
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Got a suite and the suite door was glass offering absolutely no privacy, same with the bathroom door. Was sliding frosted glass but did not lock and was not secure. My daughter was in the living room sleeping on the sofa bed and was freezing at night because the heat/air unit was only in the bedroom! I don’t recommend this hotel.
Read More
p
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall a good experience.
Michaelene
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
So helpful and accommodating due to the hawthorn screwing us over on our room that’s handicap accessible and there was no elevator
April
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I felt like the rooms were not clean very well. The pullout couch had a tour mattress with stains on it. The garbage outside was overflowing for two days. The breakfast was not good at all. It was all frozen food warmed up in the microwave not the staff was wonderful. They just needed a better job of cleaning and keeping it clean.
Read More
Michelle
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean, roomy, and great/helpful staff.
Cathleen
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff was so kind, been coming to Erie for 15 years and this was the best hotel experience yet. Thank you
Niccole
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I enjoyed my stay. I am not sure if the bathroom was cleaned prior to my stay, as there was an open and used bar of soap already in the shower. I stayed in a room on the ground floor, apparently by the elevator, so it wasn't the quietest with all the traffic going through. Ultimately, I was satisfied with my visit and would probably stay there again.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Front desk staff A+ . Very nice and professional in action and appearance .
But ... Rooms didn't seem as clean as I'm use to at other hotels ...I felt like everything was halfway done ... Even the paint job felt half done.
The floor in my room was dirty but the beds seemed clean
The suit furniture didn't really make sense how it was set up and the bathroom door didn't lock which was really annoying.
We had a suit so the bedroom had a door which was see though sooooo privacy was zero.
Breakfast: one toaster and one waffle maker, so it was a long wait to use either of those things. Eggs were flavorless and hash browns hard as rocks. However they did have bagels that seemed fresh plus cereal.
Over all this is a 3 because it's not the worst but could be a lot better....
Also get a pool
Read More
Tajanae
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very clean and affordable, close to plenty of restaurants and stores, not to familiar with the city but hotel is in a safe quiet area
Abby
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Easy stay while traveling.
Ashley
Leisure with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff were really nice. The bathroom door was awful. You couldnt lock the door, it was glass so no noise proofing, and when youre trying to sleep and someone needs to use the bathroom, the whole room lights up since its transparent. Hated that aspect. The beds are supposed to be queens but they seem like doubles. But the beds were comfortable.
Read More
Aaron
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Check-in was supposed to be at 3 PM, but when we arrived at 3:20, our room still wasn’t ready. We returned 30 minutes later and were given the wrong room—a double queen instead of the single king we booked. When we brought it up to the front desk, the manager falsely claimed there were no king rooms in the building, then handed me his personal phone to speak with the general manager. Only after that did we finally get the correct room.
The air conditioner wouldn’t stay on long enough to cool the room properly, and there was visible mold on the bathroom ceiling. On top of that, the manager was unprofessional toward the front desk staff right in front of guests. Overall, not an enjoyable stay and wouldn’t recommend.
Read More
Denise
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Bathroom didn't lock
Number of reviews per page
20
40