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Chena Hot Springs Resort
Hotels
7.4
/10
Pleasant
940 reviews
What Guests Say About Their Stay
Maria
10.0
/ 10
The positive for us were the following: We really enjoyed our time in the hot springs, we soaked in its waters every afternoon. Liked the fact that only adults (18+) could use it. We liked the quietness of the area and its trails. We liked that we could fill our hydroflask with water at the lobby-check in area to the springs and the water tasted great.We would stay here again 2 days max, not a whole week like we did.
For us the negatives are the following:
We have never stayed at a resort that did not have a mini fridge in the room. A mini fridge is important especially if there aren't any markets around. Eating at the ONE and ONLY restaurant in the property can be expensive. Also the restaurant did not have a lot waiters/waitresses, so being seated and served could be a while depending on the time. Juan, one of the servers, was super helpful, attentive, and shared pointers on some of the nearby trails. If you want the room to be serviced, you have to let the front desk know otherwise it will not be serviced even if you put the rag on the door.
The pool we only used it once. I didn't like that the sides of the pool looked (were) dirty.
Lindsey
10.0
/ 10
Beautiful hot springs and grounds. Loved the ice museum/bar. Would definitely stay here again
Jeffrey
10.0
/ 10
The property overall is dated however it seems to be very well maintained. The hot springs are amazing.
In the Area
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56.5 mile Chena Hot Springs Rd., Fairbanks North Star Borough, Alaska, United States, 99712
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Chena Hot Springs Resort
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What's around Chena Hot Springs Resort
56.5 mile Chena Hot Springs Rd., Fairbanks North Star Borough, Alaska, United States, 99712
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Discover More About Chena Hot Springs Resort
Location
Staying at Chena Hot Springs Resort is a good choice when you are visiting Fairbanks North Star Borough.
About Chena Hot Springs Resort
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Chena Hot Springs Resort exclusively for you.
Staying at Chena Hot Springs Resort will surely satisfy you with its great hospitality and affordable price.
All facilities in Chena Hot Springs Resort
Others
Things to Do
- Spa
- Outdoor pool
- Indoor pool
- Picnic area
- Garden
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
Hotel Services
- Tours
- Luggage storage
- 24-hour Receptionist
- Laundry service
General
- Parking
- Lockers
- Terrace
Food and Drinks
- Bar
- Breakfast
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Chena Hot Springs Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 16:00 - 05:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Chena Hot Springs Resort | 80 |
Another facilities in Chena Hot Springs Resort | Spa, Outdoor pool, Indoor pool, Picnic area, Garden |
Frequently asked question in Chena Hot Springs Resort
What are available facilities at Chena Hot Springs Resort?
There are top facilites at Chena Hot Springs Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chena Hot Springs Resort?
The standard check-in time at Chena Hot Springs Resort is starting from 16:00 - 05:00 while the latest check-out time is at Before 11:00
Does Chena Hot Springs Resort provide breakfast?
Yes, Chena Hot Springs Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Chena Hot Springs Resort have?
Chena Hot Springs Resort is a 2.5-star hotel.
How many rooms does Chena Hot Springs Resort have?
Chena Hot Springs Resort has 80 rooms in total.
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More Reviews from Other Guests in Chena Hot Springs Resort
Overall Ratings & Reviews Chena Hot Springs Resort
Other sources (940)
7.4
Pleasant
From 940 reviews
Cleanliness
7.2
Room Comfort
7.2
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Chena Hot Springs Resort
Number of reviews per page
20
40
Top reviews
Naitik
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We stayed for one night. Room was dirty, old rooms, very small shower area, trails are not maintained. Overall service was good but food was expensive. They have lot of activities, which was really good as there is not much to do around the area. We felt it was not worth staying that far from Fairbanks. If you have more days and want to enjoy hot springs it might be OK.
Read More
Maria
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The positive for us were the following: We really enjoyed our time in the hot springs, we soaked in its waters every afternoon. Liked the fact that only adults (18+) could use it. We liked the quietness of the area and its trails. We liked that we could fill our hydroflask with water at the lobby-check in area to the springs and the water tasted great.We would stay here again 2 days max, not a whole week like we did.
For us the negatives are the following:
We have never stayed at a resort that did not have a mini fridge in the room. A mini fridge is important especially if there aren't any markets around. Eating at the ONE and ONLY restaurant in the property can be expensive. Also the restaurant did not have a lot waiters/waitresses, so being seated and served could be a while depending on the time. Juan, one of the servers, was super helpful, attentive, and shared pointers on some of the nearby trails. If you want the room to be serviced, you have to let the front desk know otherwise it will not be serviced even if you put the rag on the door.
The pool we only used it once. I didn't like that the sides of the pool looked (were) dirty.
Read More
Saravana Kumar
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hot spring was a very good experience
Nancy
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hot springs were nice. The grounds were unkept
Sue
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The open pool is very good. Room facility is old.
Kathy
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Was very nice. Hot springs was awesome. Question was double charged for room
Bobby
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hot springs are fabulous!! Staff is great!!!
Lindsey
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful hot springs and grounds. Loved the ice museum/bar. Would definitely stay here again
Ashwini
Leisure with Children
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We had a very bad experience. The entire property and the hotel rooms are terrible. I never stayed in a hotel like that. Please don’t stay at that resort
Cheryl
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The water is very bad - smells and tastes like an iron pipe. We had 4 family members in our room and every day they brought 2 towels. Had to keep asking for 2 more!! The location is beautiful but the Resort itself needs work...
Munehiro
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed here 25 years ago and the place has not been updated. The hot spa was not open to our 14 year old son, and they make you sign the release to indemnify them for any injury and damages even by their negligence or you don’t get in. The ice machine was locked and need to borrow the key. Over all the place needs a serious update and not worth the money if you do t get to see the northern light.
Read More
Jeffrey
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property overall is dated however it seems to be very well maintained. The hot springs are amazing.
SELVANARAYAN
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Hot springs and activities area was good.
Maryanne
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Haven’t visited for 20 years, but still a charming delight. Our restaurant on at Moose Lodge, spacious and quiet for three. Soaking in hot springs always a gentle, relaxing pleasure. Dinner, far too much food, especially the huge salad with dinner. Interesting use of geothermal energy to provide power for several buildings on the premises. Fun to see resident goats.
Shall return.
Read More
Rebeca
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very relaxing, great getaway
Jeff
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It's a very unique property. The building we slept in had a loose lock and needed updated, but the hot spring was fantastic. Not sure why my 15 1/2 year old daughter wasn't allowed in the hot springs with us though. Before we left we considered booking another night, but we had plans to meet-up with friends in Anchorage, so we didn't.
Read More
Robyn
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent resort, but it isn’t about an hour from Fairbanks. The Hot Springs are amazing!
Michael
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Was a good experience. Plenty of tourist activities and points of interest. Rooms a little outdated and tiny shower. Good restaurant for dinner and breakfast.
Robin
Leisure Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room was okay. No elevator to 2nd floor. Service at restaurant slow.
Karen
Leisure
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was nice, but dated.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Chena Hot Springs Resort
Other sources (940)
7.4
Pleasant
From 940 reviews
Cleanliness
7.2
Room Comfort
7.2
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Chena Hot Springs Resort
Number of reviews per page
20
40
Top reviews
Naitik
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We stayed for one night. Room was dirty, old rooms, very small shower area, trails are not maintained. Overall service was good but food was expensive. They have lot of activities, which was really good as there is not much to do around the area. We felt it was not worth staying that far from Fairbanks. If you have more days and want to enjoy hot springs it might be OK.
Read More
Maria
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The positive for us were the following: We really enjoyed our time in the hot springs, we soaked in its waters every afternoon. Liked the fact that only adults (18+) could use it. We liked the quietness of the area and its trails. We liked that we could fill our hydroflask with water at the lobby-check in area to the springs and the water tasted great.We would stay here again 2 days max, not a whole week like we did.
For us the negatives are the following:
We have never stayed at a resort that did not have a mini fridge in the room. A mini fridge is important especially if there aren't any markets around. Eating at the ONE and ONLY restaurant in the property can be expensive. Also the restaurant did not have a lot waiters/waitresses, so being seated and served could be a while depending on the time. Juan, one of the servers, was super helpful, attentive, and shared pointers on some of the nearby trails. If you want the room to be serviced, you have to let the front desk know otherwise it will not be serviced even if you put the rag on the door.
The pool we only used it once. I didn't like that the sides of the pool looked (were) dirty.
Read More
Saravana Kumar
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hot spring was a very good experience
Nancy
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hot springs were nice. The grounds were unkept
Sue
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The open pool is very good. Room facility is old.
Kathy
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Was very nice. Hot springs was awesome. Question was double charged for room
Bobby
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hot springs are fabulous!! Staff is great!!!
Lindsey
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful hot springs and grounds. Loved the ice museum/bar. Would definitely stay here again
Ashwini
Leisure with Children
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We had a very bad experience. The entire property and the hotel rooms are terrible. I never stayed in a hotel like that. Please don’t stay at that resort
Cheryl
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The water is very bad - smells and tastes like an iron pipe. We had 4 family members in our room and every day they brought 2 towels. Had to keep asking for 2 more!! The location is beautiful but the Resort itself needs work...
Munehiro
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed here 25 years ago and the place has not been updated. The hot spa was not open to our 14 year old son, and they make you sign the release to indemnify them for any injury and damages even by their negligence or you don’t get in. The ice machine was locked and need to borrow the key. Over all the place needs a serious update and not worth the money if you do t get to see the northern light.
Read More
Jeffrey
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property overall is dated however it seems to be very well maintained. The hot springs are amazing.
SELVANARAYAN
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Hot springs and activities area was good.
Maryanne
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Haven’t visited for 20 years, but still a charming delight. Our restaurant on at Moose Lodge, spacious and quiet for three. Soaking in hot springs always a gentle, relaxing pleasure. Dinner, far too much food, especially the huge salad with dinner. Interesting use of geothermal energy to provide power for several buildings on the premises. Fun to see resident goats.
Shall return.
Read More
Rebeca
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very relaxing, great getaway
Jeff
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It's a very unique property. The building we slept in had a loose lock and needed updated, but the hot spring was fantastic. Not sure why my 15 1/2 year old daughter wasn't allowed in the hot springs with us though. Before we left we considered booking another night, but we had plans to meet-up with friends in Anchorage, so we didn't.
Read More
Robyn
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent resort, but it isn’t about an hour from Fairbanks. The Hot Springs are amazing!
Michael
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Was a good experience. Plenty of tourist activities and points of interest. Rooms a little outdated and tiny shower. Good restaurant for dinner and breakfast.
Robin
Leisure Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room was okay. No elevator to 2nd floor. Service at restaurant slow.
Karen
Leisure
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was nice, but dated.
Number of reviews per page
20
40