Comfort Inn & Suites Vernal - National Monument Area

Great property. Great stay Loved it. Will stay Again!

Comfortable bed

No coffee was available due to a plumbing issue on the machine in the breakfast area. This was resolved by 2nd day

Convenient

The lobby floor was dirty and needed vacuumed.

Nice hotel, especially without many options around. Clean.

We enjoyed the pool and hot tub. We had to ask for towels at the main desk because there were not any towels in the pool area.

Our room had no working AC and no cold water. My expectations for this property were modest at best, and still wasn't met. This place needs a better maintenance plan.

A pretty nice place to stay. Minor items that could be improved in the room include wall damage at the tub/shower, a lamp switch that does not work. Some breakfast items were already gone by the time we ate.

Satisfied

It wasn't a horrible stay, but was definitely just average. Front desk clerk was busy talking to someone in the back when we arrived and we waited a long time for him to help us check in. The room was about what you'd expect. Nothing special but was mostly clean. Stains on the comforters, melting chocolate in the vent of the AC unit, TV remote didn't work so had to reach behind the tv to change channels. Called front desk for help and he said he'd be up. Waited over an hour then went to front desk to see what happened and he'd forgotten and then couldn't help anyway. Breakfast was meh. Unsalted instant eggs, stale bread.

Staff was great. Motel & room was average, but I didn’t see any critters so that’s a plus. The bed seemed like it was made in a hurry. Breakfast was very limited, it didn’t have much.

Front desk was very confused about my reservation, they tried to have me check in under a different name. Hotel is starting to show its age and could use some remodel.

Pretty good

Wasn’t get too, very clean

The room was large and quiet. The bed was comfortable. There was some room for improvement. - There was no ice machine on the third floor. - There was no hot sauce to go with the scrambled eggs. - The ground floor doors did not open making unloading more effort. Also, the cereal was about 50 feet from the waffle makers. The breakfast room is a weird layout.

Our sick was clogged, we were just there fornthe night passing through. Breakfast option was terrible.

Last time the room was spotless this time it could of used a good vacuum

Had to request that the sheets and comforter be changed due to soiled liens. There was rarely someone at the front desk for questions and support and the continental breakfast was sub par at best.

The hotel was convenient for our activities. But the hotel overall seemed run down and not maintained. The towel bar in the bathroom was broken and when we informed the desk attendant she tried to find a screwdriver so we could fix it! Apparently it was never reported to maintenance. The door to the room didn't shut properly. We had to secure it each time we left. The bathroom door handle was loose and the door wouldn't stay open. I asked for fresh towels to be delivered for each day of our stay (as the room would only be cleaned on the 3rd day of our stay--we checked out on the 3rd. day), and they were never delivered to our room. At the end of each day I had to ask for towels at the front desk. Pillows were not comfortable and looked and felt very used. Overall, the room felt clean, but we were disappointed in the hotel. We won't be staying at a Comfort Inn in the future.