Comfort Inn & Suites Wylie

Hotel was close to where we needed to be. Room was dirty like only the essentials were cleaned. Shower had paint peeling from the tub. Room was extremely humid like the air conditioner was not functioning properly. The rear door by the pool was broken and didn’t even lock. But the hotel itself got the job done.

Bathroom had mold on the ceiling and there was a hole in the ceiling in the shower area. Air conditioner did not work very well. When checking in stood at the desk for over 25 min before anyone came to desk. No one was around to flag down. Hotel keys did not work had to go back to get new ones they gave us one that supposedly worked it still barely worked had to put it on about 10 times to get it to work. Absolutely horrible.

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Check in was easy, friendly receptionist. We were very pleased with our room. We spent two nights at this location. Easy drive to see JFK Museum and South Fork Ranch where Dallas was filmed. They had great breakfast bar. My only complaint would be the lady keeping the breakfast bar seemed very unhappy to the point of not listening. One morning I told her that there was no milk for cereal . I ate my breakfast (not cereal) and she never came to fill them. The next morning, I tried an other approach, by just telling her good morning, no response. Maybe she had issues at home that I’m unaware of,

Location convenient. Housekeeping staff is lazy. Breakfast was bland.

Clean quiet safe

Stayed 3 days, first day didn’t clean but front desk said they clean every other day and that room would be cleaned.. got in around 9pm 2nd night, room not clean and no fresh towels, 3rd repeat

The fridge leaked water on the floor, when I made the reservation it was supposed to be Wednesday, Thursday, and Friday but it only did Wednesday, and Thursday so when I realized what happened I went to the desk to informed them what happened and asked if I just needed to go online and extend the reservation and they said no that they would take care of it for me. The next morning I was looking at my bank account and I was billed 128.00 so I went back down to the desk and the lady never even got out of her chair and said that I was billed correctly. I told her that I paid 71.00 for Wednesday and same for Thursday so I didn’t understand why I got charged double and she said each night was a different price. I told her I wasn’t made aware of that and she said sorry and put her head back down

Pool area was so clean

Has the potential to be a 5 star hotel, unfortunately it’s a 2 star hotel right now

It was ok

Hotel was decent overall. We asked for a room on first floor near an entrance because we brought our dog. Dog friendly was a plus. But the room was damp and musty and nothing ever dried out, even with air conditioning on constantly. Everything felt wet. It was very uncomfortable, but we needed to be close to the exit, so we stayed in that room.

Property was clean and place was nice. Employees are always pleasant. Breakfast was ok. Overall, everything was good...

Many things were in poor to bad condition in our room. The coffee pot did not work. The tv remote had holes in it over the buttons. The room was supposed to be cleaned every other day but it wasn’t. Things were not restocked like toilet paper, tissues, or towels. We have stayed at other Comfort Inns and were very pleased with the service. This is the worst Comfort Inn I have ever been to.

I was there a week and they only cleaned once. I did have do not disturb on my second day and forth day. My trash was piled up and towels dirty for three days.

It was a good stay. The only thing was there was some water damage in the bathroom and needed to be fixed. The hotel need the grass mowed and edge. It would make it look cleaner and more inviting.

Staff courteous and nice. Staff helped me correct mistakes on my booking reservation. Overall good experience. I am a fan.

Great prices and property!! Customer friendly with great service

We were remembered from a previous trip 2 years pryor & this hotel is just so grand, excellent staff & such nice people staying there, we all shared stories of why we were staying there. It felt as if we were among family, can't wait for our next visit

No clean towel exchange every other day this did not work rooms had a stale smell staff did net know any English.