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  5. Hotel in Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
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Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Hotels
9.0
/10
Exceptional
938 reviews

What Guests Say About Their Stay

James
10.0
/ 10
We had not stayed here since 2018 because it needed an update. Now it is terrific. It always was among the best hotels in town. It is again.
Nejare
10.0
/ 10
We had an amazing time. We booked two rooms even went swimming and the staff was a pleasure.
margaret
10.0
/ 10
We are repeat customers because it is a very comfortable hotel with great staff snd a wonderful restaurant.
In the Area
See Map
660 Albany Shaker Road, Albany County, New York State, United States, 12211

Main Facilities

Read More
AC
Swimming Pool
Parking
WiFi
Staying at Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel is a good choice when you are visiting Albany County. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
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What's around Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

660 Albany Shaker Road, Albany County, New York State, United States, 12211
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Lobby Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
Lobby 2 Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Discover More About Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Location


Staying at Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel is a good choice when you are visiting Albany County.

About Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel.

All facilities in Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Swimming Pool Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
Swimming Pool
Fitness Center Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
Fitness Center
Functional Hall Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
Functional Hall
Common Space Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
Common Space
Lobby Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
Lobby

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly

General

  • AC
  • Swimming pool

Public Facilities

  • WiFi in public area
  • Parking

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Service animals and small pets under 95 lbs are allowed. Limit one pet per room. 75 pet fee applies per our Pet Agreement. Pets cannot be left unattended and are not allowed in our courtyard or restaurant. Additional fees may apply.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 12:00
Available rooms at Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
322
Number of floors in Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
4
Another facilities in Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel
Accessibility equipment, Accessible parking, Disabled access friendly, Swimming pool, WiFi in public area

Frequently asked question in Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

What are available facilities at Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel?
There are top facilites at Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel?
The standard check-in time at Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel is starting from From 16:00 while the latest check-out time is at Before 12:00
How many stars does Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel have?
Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel is a 5.0-star hotel.
How many floors does Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel have?
Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel has 4 floors.
How many rooms does Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel have?
Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel has 322 rooms in total.
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More Reviews from Other Guests in Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Overall Ratings & Reviews Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Other sources (938)
9.0
Exceptional
From 938 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
DaJa
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When I arrived, the grounds of the property was kept nicely and the reception area was very inviting. My only compliant would be the cleanliness in the room - mainly in the bathroom. It did not appear that housekeeping swept or vacuumed the floor and there was hair all over the hand towel hanging up near the sink. Otherwise I would give them another try.
Read More
Josephine
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very close to airport with great shuttle service
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had not stayed here since 2018 because it needed an update. Now it is terrific. It always was among the best hotels in town. It is again.
Nejare
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had an amazing time. We booked two rooms even went swimming and the staff was a pleasure.
margaret
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We are repeat customers because it is a very comfortable hotel with great staff snd a wonderful restaurant.
Dawn
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the prettiest crown review plazas ever stayed at.
scott
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is in very good shape. The problem is with the management. We checked in and went out the following morning. When we returned in the afternoon, our room had not been cleaned. We called the front desk and were informed that we had to request service the night before. We weren’t told about this beforehand. Housekeeping brought us new towels, but couldn’t come in to make up the room??? Really???
Read More
Tally
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Gym equipment broken. No water no towels
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is a beautiful property well taken care of. Friendly staff and comfortable rooms. They also have a 24 hr a day airport shuttle.
Harrielle
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was super chill, enjoyed my stay!
Liz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room overlooking the Koi fish pond was fantastic!!
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Facility is beautiful. Check was quick. Needed more towels that were delivered quickly.
Angel
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was not hot outside and the room was very cold. I could not turn off the AC nor put it to a warmer temperature.
margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent rooms, great restaurant and very friendly staff
Sazzad
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is very clean and the locals very convenient. I gave it 3 stars because the room is not very spacious and not well lit, The tv was not smart tv. Couldn’t connect to You tube or Netflix.
Cheriyan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quiet but spacious enough for weddings
April
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I’m a stand up comedian and I had a show in Cohoes, so I needed a nice play to stay the night with my boyfriend. We were very pleased with our stay. It’s a beautiful hotel, the staff are extremely friendly & the place is very clean. I would definitely stay here again.
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I love staying here. Always a nice stay. Place is beautiful with their live plants indoor. Quiet, pet friendly and delicious food at the restaurant on site.
carlos
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Refrigerator was not working first day
Cynthia
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful property. The room was great, clean and stylish. Great shower. People were so nice. I mean really really nice. Breakfast was filling and affordable
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Other sources (938)
9.0
Exceptional
From 938 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza ALBANY - THE DESMOND HOTEL by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
DaJa
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When I arrived, the grounds of the property was kept nicely and the reception area was very inviting. My only compliant would be the cleanliness in the room - mainly in the bathroom. It did not appear that housekeeping swept or vacuumed the floor and there was hair all over the hand towel hanging up near the sink. Otherwise I would give them another try.
Read More
Josephine
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very close to airport with great shuttle service
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had not stayed here since 2018 because it needed an update. Now it is terrific. It always was among the best hotels in town. It is again.
Nejare
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had an amazing time. We booked two rooms even went swimming and the staff was a pleasure.
margaret
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We are repeat customers because it is a very comfortable hotel with great staff snd a wonderful restaurant.
Dawn
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the prettiest crown review plazas ever stayed at.
scott
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is in very good shape. The problem is with the management. We checked in and went out the following morning. When we returned in the afternoon, our room had not been cleaned. We called the front desk and were informed that we had to request service the night before. We weren’t told about this beforehand. Housekeeping brought us new towels, but couldn’t come in to make up the room??? Really???
Read More
Tally
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Gym equipment broken. No water no towels
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is a beautiful property well taken care of. Friendly staff and comfortable rooms. They also have a 24 hr a day airport shuttle.
Harrielle
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was super chill, enjoyed my stay!
Liz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room overlooking the Koi fish pond was fantastic!!
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Facility is beautiful. Check was quick. Needed more towels that were delivered quickly.
Angel
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was not hot outside and the room was very cold. I could not turn off the AC nor put it to a warmer temperature.
margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent rooms, great restaurant and very friendly staff
Sazzad
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is very clean and the locals very convenient. I gave it 3 stars because the room is not very spacious and not well lit, The tv was not smart tv. Couldn’t connect to You tube or Netflix.
Cheriyan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quiet but spacious enough for weddings
April
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I’m a stand up comedian and I had a show in Cohoes, so I needed a nice play to stay the night with my boyfriend. We were very pleased with our stay. It’s a beautiful hotel, the staff are extremely friendly & the place is very clean. I would definitely stay here again.
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I love staying here. Always a nice stay. Place is beautiful with their live plants indoor. Quiet, pet friendly and delicious food at the restaurant on site.
carlos
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Refrigerator was not working first day
Cynthia
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful property. The room was great, clean and stylish. Great shower. People were so nice. I mean really really nice. Breakfast was filling and affordable
Number of reviews per page
20
40