DoubleTree by Hilton Cape Cod - Hyannis

The staff is so so nice. All went well Just needs a refresh

Quiet. Friendly staff

I checked in on 6/6/25 and I wanted to use the indoor pool. I couldn’t ..no lifeguard..she was at the outdoor pool..then on Saturday I asked if there was any place in the hotel to grab lunch..no..they don’t serve food until 5;30..then I take my coffee mug to the indoor pool on Saturday..I was told I couldn’t use my coffee mug..I will never be back.

Place was clean and locaton was central to everything.

Clean, dog friendly and close to Main St, mall & grocery stores

Everything was clean and organized .

The hotel was conveniently located to every thing that we wanted/needed to do. Best of all the hotel staff was attentive to extremely friendly and attentive.

Nice property, friendly staff

A service. We were allowed to check in early and avoid waiting 2 hours.

Nice place to stay

Good amenities, food was delicious, and rooms were nice and clean

i was very upset and frustrated because hotels.com did not update the room count—even though The Doubletree sent them a notice after the renovations—so i booked a suite that wasn’t available and got downgraded. I went to the hotel manager first who did their best to make up for this by giving us free breakfast passes, because we made the reservation through a 3rd party. Then i spoke to a Hotels.com agent to see if we could get a partial refund but they said “since it was already resolved” they couldn’t do anything more for us and that we should have come to them first, however when i asked if i had gone to them first would we have gotten a partial refund they said they “couldn’t guarantee one”. So, it seems like no matter what we were at a loss. Hotels.com needs to follow through with their updates and checking with all hotels to make sure everything is accurate. My partner and i tried to make the best of our trip after that..

Our family enjoyed this hotel very much!

Everyone at the property and the area were so nice and helpful! I was very happy with the property. The staff were very pleasant! Will stay there again!

The room was clean and quiet. The staff at the front desk was friendly and knowledgeable. The location was close to ferry parking.

I had a great stay at this location, staff was very friendly and accomodating

Clean, spacious rooms,Nice large shower breakfast was really good with a lot of excellent choices as was the dinner menu. They practically have a planet fitness in the basement. Granted, it was a Cybex graveyard from the 90’s but there were probably close to a hundred machines down there and most worked properly. They also-have a sign announcing a new gym to be opening soon. Would absolutely stay again if in Hyannis.

Much nicer than other options in the area and reasonably priced (at least in the off season). The breakfast is worth the extra $10/day. It is served in a nice dining room, with a regular menu including options like Eggs Benedict, made to order omelettes and delicious French toast. Buffet wasn’t available, perhaps because it was off season. Free parking is great. Rooms are spacious, clean and comfortable, staff is helpful and professional.

Clean, but seemed a little dated. No pressure in shower,

Thanks for a very easy and peaceful stay!