Extend-a-Suites Phoenix

This place is extremely dirty. The floors are all torn up, door does not close properly, when I walked in all I could smell was a strong bleach/cleaning smell and the floor was still soaked.

TV always turned on highest volume level each time I used it. Bathroom had burn stains on the tub.

Not worth the time to say anything about this place

My first room was flooded with water. My second room needed a new air conditioning unit. The only reason I stayed is because I use Expedia. I only paid $46 per night. That's more than it's worth.

Roaches. Possible bed bugs, and piss stained sheets

There were Roaches in the room. Coming out of shower drain room was not clean dirt sheets.

Great stay

was very filthy in the room and all around the property

Our blankets were filthy and the front desk had no way of replacing them or giving us any clean ones since housekeeping was after hours.

It was alright for the prices. Very disappointed that the pool wasn’t available never would have booked had I known

All good

Room was dirty and smelled bad.

Needed to be updated too many dirty bird waste around area furniture out dated

Roaches in my room that got into my dinner

I like it

Last night I had someone try and break into my van. They dented the back door with a prybar

Filthy room, even worse bathroom. Cockroaches in all corners. Carpet was wet and sticky! Outside was disgusting.

Front desk lady was so friendly. Room was adequate but had several bugs throughout tge night. Wife was not happy about that

The best part of that motel is the front desk ladies. They truly understand the hospitality concept: friendly, knowledgeable, helpful and accommodating. If someone has back problems, do not stay at this place. The mattress is so soft you feel like you're in cocoon. Youll end up in a lot of pain next morning. Also, could be a cleaner place.

I checked in for one night. I was evicted from my apartment and had been driving for uber to make ends meet. I had every intention of staying there for about a week, however after the first night I was short on funds for another night. I communicated with the office that I might be a couple hours late. I needed to drive for uber to make money for the night. I was told I had a 30 minute extension. I said I may not be back until noon. Anyway, I finally made enough money by 1pm and called the properly stating I was on my way to pay. The front desk lady was extremely rude and said if I wasn’t back within 10 minutes she would thro all of my belongs out of the unit. I arrived at the unit and had to be escorted out by security as he watched me gather my possessions. I understand I don’t get to make up the rules and as someone who used to work in hospitality at a JW Marriott we would always accommodate a late checkout by a couple hours. I was told I was put on the DNR list and if I came back to the property they would call the police. As someone who was sincerely just trying to stay another night I feel like the staff went completely overboard. I have never been treated so poorly at a hotel. It was like I was being evicted. I realize a lot of people stay past checkout and cause issues as this makes it hard for housekeeping to turn the rooms around. But if I am communicating that I fully intend to pay but am running late you don’t need to come at me with all guns blazing and trea.