Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Didn’t get the room I booked . When I got in there the previous persons wash cloth and pubic hairs were in the bathroom and the tub was oily …. The room was funky but ig that’s what you get for the price ….

At 2:30 in the morning, I was woken up by someone screaming down the hallways and banging on the doors and it sounded like someone was being murdered. The fire alarms were sounding off for what seemed like 10 minutes. The police were called and were able to subdue the situation. We were not able to sleep well at all after that. At 4:30am you can hear the beeping of trash trucks working and the banging of trash containers. Overall the experience was horrifying and traumatizing.

Great job

It was a total disappointment, from the parking to the restrooms. The breakfast was terrible: the coffee was cold, there was no sugar, and the bread didn't look fresh. The parking lot was littered with trash. Not recommended 0/0.

Well, the property was getting the parking lot redone so parking was very limited but a lot of the people that were in line waiting to check in or looking for people were all kind of seedy and you have a sort of unsafe feeling because their signs posted everywhere to remove valuables from your car. So obviously that's an issue. Also, the valve in the shower was really unusual and difficult to use.

Terrible

Bathroom has mold, and the flooring is swollen and wet like there is a leak in the floor. Otherwise, an okay place to sleep for a night. Breakfast sucks.

Is a good hotel recomended 100%

Wouldn’t go back.

If you are looking to be profiled by the manager Alex and bullied by the entire staff of the hotel where you are staying, this is your place! I booked almost 10 nights and extended nothing but emphaty and respect to every single staff members. The big back dude of the night shift is beyond rude, the other one is just weird. Shashuka or whatever was very nice at first when no work was requested, but apparently requesting towels (or cleaning them myself)

Super easy check in- they even accommodated my early check in request! Coffee- although it looks like mud- hit the spot and actually wasn’t bad😃 so try it.. room was clean, bed was comfy and the view was superb.. plus, LA fitness was less than 5 min- you can walk there.. and shopping plus Publix in same plaza- so very good place and will make it my ‘place’ to stay when I visit..

The front office desk was friendly and helpful.

A staff member knocked on the door while I was using the bathroom. The TV was on and with the bath fan going, was unsure it was my room and not the neighbors. Once my door was opened, I understood it to have been my room as confirmation. The staff member never announced themselves. When they opened the door, they blew past the lock. Were it not for the latch being across too, they would have walked in on me in the midst of using the bathroom. I find it troubling that a staff member would show up and Not announce themselves, that the key they use allows them to bypass a bolted lock (typical of a Manager's key), and the lack of Security associated with this Unprofessional approach. I urge management to review their policies and procedures, retrain the staff, and exercise added oversight to ensure higher levels of professionalism and security. When things like these go overlooked, it begs the question what else are they allowing to go on at this property. I shudder to think this might be the least they are up to.

Great stay

Rooms are self service. I had the staff open my door twice while I was in the room. Breakfast is coffee muffins yogurt fruit and granola bars. And coffee was usually out. The toilet was stopped up from day one. Towels were limited. Even room service came in to look in the room and never cleaned anything and never came back. Advertised room service and breakfast. Highly disappointed. They told me to take my own trash out to their trash room.

Please protect and prioritize the safety of solo female travelers staying for extended stays. You cannot have maintenance breaking down the door to change a bed of an occupied room. The hotel front desk was contacted to request maintenance return to the room at a reasonable time; when I the female solo traveler is out of the room. I was told by the front desk agent the maintenance had to come in the room now! The agent was ver rude and I had to contact Expedia to call the hotel! It was after Expedia called a female agent knocked on my door inwhich I told her I’m packed and checking out. To make things worse I was not feeling well and partially dressed I was alone and felt completely violated, uncomfortable and unsafe.I am a hospitality industry owner traveling for business and this experience was the worse I’ve experienced in my over 20years of traveling. I had to cut my trip short and checked out immediately. As a business brand owner I must suggest that the staff needs proper guidance, and training! Contractors must also respect the integrity and privacy of guest. This experience was a personal wake up call and I rather spend more money and be safe than spend less and compromise on safety and security. I am grateful to Expedia to take action swiftly and relocate to a safer environment. I trust the Senior Management Team of Extended stay to do their part and correct the issue so no other female solo traveler will experience what I went through. All the Best!

House keeping only after 7 days unless you pay a fee, pickup and change your own linen from front desk. Brink your own garbage to disposal room. Elevator only works half the time having to use stairs. Bathtub does not drain. AirCon very noisy. Breakfast offered is like a connivence store, packaged muffins, fruit bar, packaged oatmeal and coffee. No airport shuttle available, pool or gym. Refused refund as booked by third party (Expedia). I stayed 8 but wanted out by 2! Avoid..

Very good

Professional and courteous Easy and convenient

N/a