Extended Stay America Premier Suites - Fredericksburg

The hotel was very quiet and nice

Great stay. Elevator very loud. Breakfast left a lot to be desired Beds were nice bed frames were very loud Black out curtains were amazing

Everything was excellent

Front desk staff was rude. I am a business traveler with associates and this was my first (and last) stay with this property. The property was beautiful, the room was perfect and the location was top notch. However, when I had a request for special accommodations for a work-related issue, the front desk staff was rude and unwilling to offer any assistance. I explained that I just received a call from my boss with an urgent request, and requested a late check-out. I offered to pay for an additional day. The front desk clerk said that I would need to come to the front desk, pay twice what the previous night had cost and leave an additional $150 deposit (on top of the $150 deposit I already paid). Needless to say, I packed up my things, and immediately vacated. Neither I, nor an of my associates, will be using that facility again.

Convenient

Just a quick one night stay at this hotel.

The staff was incredible!!!

Not know

The room was spacious and clean! Staff welcoming and informative! Elevator makes strange noises but it worked.

Great location with clean room.

The only thing lacking in the property is more of a breakfast. While staying only 2 nights, we didn't want to buy groceries and make our own. It would be nice to have more than a muffin or breakfast bar.

Good

Pet friendly, quiet and the hotel was clean and nice. Staff was super friendly too!

New Hotel. Perfection. In area will stay again.

The manager and desk clerks are professional, very pleasant, and go over and beyond to accommodate the guests.

Good for family trip. Lots of option of dinning, grocery, Mall.

Overall nice and quiet

Adam was polite and respectful. He explained everything was included in our stay and made us feel welcome!

On arrival hotel looked spotless and new. Service was excellent, Leslie & Ricky were great. Hotel "appeared" clean, but we spotted a roach & a bed bug in our room. Staff handled the situation extremely well though.

Cleaning the room after 7 days of stay shows how much they care about the welfare of their guests. If they don’t clean the room after 7 days, I can only imagine how often they clean the hallways. The hallway carpet smells of old dog urine and feces, the moment you get off the elevator. Which is probably why they changed the room floors to vinyl. We sat the old towels outside the door. It took two days for them to get those up and we were only there for 2 days. We had to go fetch fresh towels because they won’t even bring them to the room if you called. Low water pressure, shower never got hot. They tried to makeover the room but it’s poorly renovated. Overall, not good. I understand it’s an extended stay but the reality is rarely is anyone staying in a hotel in Fredericksburg for 8 days. Stop being cheap! Clean your rooms like a standard hotel since you’re operating like one’s