Guest Host Motel

The nastiest hotel

I didn't get the chance to stay due to the weather in St. Louis, my flight was canceled and the city saw record setting storms, and what made it so bad i don't belive i received my refund even though I purchased insurance for the mishap

The rooms are dirty falling apart the manger is mean...they need too do better I will never stay there again..it's very nasty

Good

Worst room ever but u can't beat the price and ease of making reservations. Other thstn that a solid1.3 stars

I never even stayed there yall took my money I called customer service and got hung up on countless times I will never use Expedia again yall advertised a room they didn’t have

The manager is very rude, I had to ask for my deposit back, he almost let me leave without it. There was literally a mouse in my room. I was the only person who had to go to a different room because of so called maintenance but I witnessed others being checked in. I believe because he realized I was transgender male due to my gender marker not being legally changed. This place needs to be demolished honestly.

There was no one at the front desk to check in and i did not stay there but still got charged. No way to cancel do not pay in advance

The people who worked there was very rude, the room was extremely dirty, overall it was a bad experience and I’ll never book there again

The parking lot had not been treated to clear snow and ice, creating a hazard for parking. The A/C alternated between blowing semi-warm air and cold air while in late January.

I want my money back! The room only had freezing cold water and I could not shower! It also has a terrible heater. I asked for my money back but was denied. They said the water was because of the cold, but it was only 20 degrees or so. Winters are cold in St. Louis, so this is no excuse. There are a lot of poor folks staying in this motel. They deserve warm water! I was told by the lady working that she was not responsible for anything.

Very surprised and disappointed in this recommendation by the website. Not sure how this place has passed Health inspection or enforced renovation. The photos are unable to tell the whole story of how unsanitary this room was. Bathroom is separated from the shower with a dirty plastic curtain. Bed cover and sheets were dirty, smelly, and had cigaret burns on them. The entire room reeks of all kinds of smells and smoke. The AC system is as loud as a tractor. doubters of exaggeration can read other reviews. I was on the road and need to stay the night in St Louis had no time to checkout the reviews before I booked. This is the absolute worst place I have ever seen to be called a motel.

ABSOLUTELY DO NOT STAY!!! Filthy, disgusting, sleeping in a gutter would be comparable, the gutter would be an improvement.

The price is according the place, but the room smells cigarette's smoke to much

The customer service was nonexistent. The woman who came to the window mumbled, asked me why I was there. The guy who followed her was no more hospitable. Where you have the pictures of the location with the paved parking lot, was a misrepresentation of the gravel, broken concrete that was there as my Uber pulled into the lot. The area was inundated with prostitutes and their pimps and drug dealers. The place was disgusting and outer appearance. I made an attempt to cancel, but was unable to do so. Checking was at 2 PM. We arrived at the location a bit after 3 PM determining it was not suitable. I booked a room with red roof. Having to incur additional cost. It making me reconsider using Hotel.com as for my future travel accommodations

I stayed there three days and they only cleaned my room once. There was dirt in the bed. The floor was disgustiong. The bathroom light didnt work. I was asked to clean out my room and trash when i left.

Didn't like it at all

I was told check in would be at 2 PM, I got there at 3 and was told to continue waiting. There’s no where to sit inside, and it was 90 degrees outside. We continue to wait while being pestered by a wasp for 20 minutes. We were told to wait 10. Then when we finally get the card for the room, we walk in and it’s dirty. A used lottery ticket was partially tucked under the bed. Floor is disgusting. Bed was seriously stained and had holes from burnt cigarettes all over the blanket. The shower had writing all over it and debris in the bottom of the tub. There was no remote for the tv, sockets in the wall were exposed and dangerous and right by the bed. They lied about free ice, they didn’t provide the password for the WiFi and they didn’t care to be respectful. They slammed my door 20 minutes before check out while I was working on getting my shoes on to leave and proceeded to wait outside the door after I told them I’d be out in just a few minutes and just needed to finish getting ready. It was in a very unsafe neighborhood and it was honestly the worst experience of my life.

I guess for the price you get what you paid for. The interior and exterior was in horrible shape. The rooms smelled of stale cigarette smoke, the floors are very weak and unsafe to walk on.

Uncooperative staff, unwillingness to correct, mice in my room.