Hampton Inn and Suites Riverside/Corona East

The female staff went above and beyond. Very welcoming.

Convenient, Clean, comfortable

Keep up the good work

Na

ty great service

Great area and very clean.

The staff were unfriendly and accommodating. I booked a room for a guest prepaid, called hotel with guest name for reservation and guest was unable to check in without me. I was 4hrs behind getting there. They made my guest wait despite me calling in with all information and they would not allow them access to WiFi in lobby while they waited. Then when I did check in I was required to put down additional deposit. both rooms I reserved and checked into still had trash in them. Then when Wi-Fi access was asked for again, it was still unaccessible claiming we had not given initial deposit and fully checked in. Despite a signed paper and bank statement pending transaction hotel staff continued to argue with me. Eventually they dropped the dispute. Only to leave my stay after my car was broken into at some point between the evening and morning and credit card that was inadvertently left in car and Ray Ban sunglasses taken while over 2 Grand was charged do my card. Needless to say I will probably never stay or recommend this place.

Everything was so PERFECT. Friendly Staff,Clean Carpet, Clean Rooms and the bed is so amazingly comfortable.

Room was updated, clean and quiet. Breakfast was a nice extra. No microwave in room was not expected. Bed was very comfortable.

It was very clean and convenient.

Nice property but everything was a drive away - shops, dining etc.

It is so clean and quiet

The room was nice and quiet Bed was comfy.

Location is great the the inconvenience of not having the basics as such as a microwave in the room and having to leave my elderly mom there just for me to go to floors down to warm up. Her food is crazy having the coffee maker in the bathroom is just weird.

Placed in an accessible room instead of a regular room. While it seemed to be a little bit roomier, it lacked a sofa and the shower was less than ideal. The closet was also very small and the rod hung very low making it unable to be used to hang clothes. The shower had a stationary shower head as well as a handheld showerhead. The stationary one actually turned off on its own during a shower with no rhyme or reason. Had to completely turn everything off and back on for it to finally cut back on. The handheld lacked power when switched over. The toiletries seemed a little watered down, although I did like that they were "clean/zero" products. The toilet paper & tissue smelled and felt a little on the rough side and had a smell like it was old. The towels were on the scratchy side. The ironing board had a bad odor and therefore couldn't use as to avoid the odor getting on my clothes. The bed was much closer to the form side, which made it an uncomfortable sleep, along with being woken up by people outside the window talking all through the night (and that was from the top floor!). For the price & location, I expected more.

Nothing is special about this property. I have stayed at better places for less money. When I checked in the guy at the counter didn’t want an open the door for me. It was late but because of traffic from vegas to riverside. The he charged me the deposit twice because according to him it didn’t show in his end. I would pass it if he would’ve been polite but he was rude and aggressive. Never staying at this place again.

Staff was all very friendly and helpful during our stay which we appreciated!

This location is very clean and staff is very friendly. I would definitely come back to this location.

Not good at all, the receptionist was not helpful at all, he said my booking was cancelled while I requested another room the receptionist first gave a price and availability but then after I never received assistance from hotels com regarding my booking and asked for the available accommodation the receptionist was on his phone all the time and talking to other customers and finally said that they are sold out, I wanted to talk to manager he said manager left for the day, it look like they preserved the right to not give service to customers with no reason. In order to not to cause any problem I had to leave the hotel lobby without being helped at all and head to another place to accommodate.

Very quiet, great staff