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Hilton Boston/Dedham
Hotels
7.6
/10
Pleasant
947 reviews
In the Area
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25 Allied Drive, Norfolk County, Massachusetts, United States, 02026-6147
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hilton Boston/Dedham
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What's around Hilton Boston/Dedham
25 Allied Drive, Norfolk County, Massachusetts, United States, 02026-6147
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Location
Staying at Hilton Boston/Dedham is a good choice when you are visiting Norfolk County.
About Hilton Boston/Dedham
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hilton Boston/Dedham exclusively for you.
With all facilities offered, Hilton Boston/Dedham is the right place to stay.
All facilities in Hilton Boston/Dedham
Others
Hotel Services
- Wedding service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference center
- Conference rooms
- Computer station
General
- Banquet
- Ballroom
- Fireplace in lobby
- Parking
- Terrace
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Food and Drinks
- Bar
- Breakfast
Things to Do
- Picnic area
- Garden
Nearby Facilities
- Grocery
- ATM/Banking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hilton Boston/Dedham
Important Note
- Fee for buffet breakfast: approximately USD 19.26 per person
- Fee for in-room wired internet: USD 9.95 per stay (rates may vary)
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per accommodation, per day
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Tax ID - C0005650730
- This property accepts credit cards and debit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hilton Boston/Dedham | 267 |
Number of floors in Hilton Boston/Dedham | 4 |
Another facilities in Hilton Boston/Dedham | Wedding service, Luggage storage, Express check-out, Porter, Multilingual staff |
Frequently asked question in Hilton Boston/Dedham
What are available facilities at Hilton Boston/Dedham?
There are top facilites at Hilton Boston/Dedham such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hilton Boston/Dedham?
The standard check-in time at Hilton Boston/Dedham is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hilton Boston/Dedham provide breakfast?
Yes, Hilton Boston/Dedham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hilton Boston/Dedham have?
Hilton Boston/Dedham is a 3.5-star hotel.
How many floors does Hilton Boston/Dedham have?
Hilton Boston/Dedham has 4 floors.
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More Reviews from Other Guests in Hilton Boston/Dedham
Other sources (947)
7.6
Pleasant
From 947 reviews
Cleanliness
7.8
Room Comfort
7.8
Service and Facilites
8.0
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Traveler Reviews Hilton Boston/Dedham
Number of reviews per page
20
40
Top reviews
Claudia
Business
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
It was terrible. There were problems with the air conditioning throughout the hotel. They offered some rooms fans to accommodate them, but not me. Instead they transferred me to another room with the same problem. What a horrible experience.
Leonardo
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was clean
Timothy
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
When we arrived to check in they told us the that the a/c in our room wouldn't work
Briana
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
No AC
Jean
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The check in process was an abomination ! I had a reservation but upon arrival I was told they didn’t know if they had a room for me. At 10:00 pm, with my disabled husband, we were exhausted and needed a room. People arriving after me were able to check into king sized rooms. I asked for any room available even though i requested a double, I said I would take a king but was told they were premium rooms and had to be saved for potential guests. This check-in process took about 1/2 hour before a room was found for us. Totally unacceptable service. Totally dissatisfied with Hilton and this property.
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Raina
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I want a refund was assured
Lee J.
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great stay, excellent value. Pool was closed for repair but rest of the amenities, including an indoor basketball court, were good.
Nicole
with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was to get away from everyday life. This hotel is nice.
Michael
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I needed one night stay. I was pleased with my stay
Judy
Leisure
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I am very disappointed. I checked in on 6/21 as it was close to the concert venue. At check in was not able to get a room key as their system was acting up. I was told that my room would be comped for the inconvenience. When I returned to hotel at 12:30 of course I had to stand in a long line to get my key. Needless to say it was after 1:00 before getting in the room. A/C was not working properly. I have tried to speak with the general manager with no success. I had booked through Expedia and they have not had any success in speaking with General Manager so they can refund my money. Very very disappointed
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Courtney
Leisure with Friends
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Our first room did not have working air conditioning. The second one did not either but it was on the first floor so the temperature stayed at 72. I would not recommend staying here.
Andrea
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good
Cynthia
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
What a mess! The room key system was down, so escorts were necessary to take guests to rooms. Check in w/1 person working was very slow! Then arriving home at night, back on line to get a key. One person behind the desk at checkout. I couldn’t wait, so just left my key at the desk. My 2nd time at this site and last time there was also a slow check in w/o enough staff. And wedding guests expected, so why wasn’t staff prepared?
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Andrey
Business and Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
AC was not working in all rooms during 99 degree weather outside, left the hotel before check in and never got the money refunded, poor customer service
Judney
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
My stay was great, the staff was friendly and very accommodating. This will be my go to hotel every time i visit the area.
Nelson
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Key cards not working confusion throughout process. A manager quit during the issues, however due to all the problems they comped the room.
Nicole
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Upon arrival the key system was down. We were escorted to our room at first then when we returned we waited an hour to get a key and finally got into our room at 1am. We were told we would have our room for free due to the inconvenience. The next day the attendant stated there was no record of this and I would not be getting a refund.
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Erika
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property didn’t have keycards working for the stay, the ac in the room was not working so the room for the stay was 85 degrees and the window was screwed shut. No fresh air and hot inside. There was no staff available to help. Miriam front desk assured me she would put notes into system to offer a refund for the stay, however, Expedia was unable to get in contact with the hotel to process. Terrible experience. The beds are tiny, uncomfortable, and the staff is not capable of assisting with much.
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Zach
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Computers down no ac toilet didn’t flush and hotel wants to refund me and sent out email to you but no one refunded my money,
Meghan
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
They over sold the hotel and gave away our room. Thee were 20 guests in the lobby with no rooms to their already booked reservations. The staff was completely incompetent and took no control over the situation. I felt so bad for the hotel desk agent. He had not a clue what he was doing. I will never book at this hotel again.
Number of reviews per page
20
40
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