Holiday Inn Express & Suites RENO AIRPORT by IHG, an IHG Hotel

covenience to freeway

Property exceeded my expectations. Conveniently located 5mins away from airport. Staff was very friendly and arranged airport transportation quickly. Room was very clean and breakfast had a variety of selections.

They are charging parking fee. That’s not acceptable. Not mention on website.

Clean, comfortable, good breakfast, excellent staff.

Nice room and good breakfast.

Very small

I got in at midnight with my 2 year old and had to try 3 times to get the key to work (3 trips back to the desk) while my child was sleeping in his stroller. We couldn't get into the room and had to switch rooms, but the crib for my child was already in the locked room so I had to wait until they found another one for the new room. Resulting in my not getting to sleep until after 1am. That was a pretty disappointing check in process to say the least. The crib they supplied was small and creaky, I ended up moving my son to the bed in the morning anyways as every time he moved the creaks would wake him up. Otherwise things were fine.

I had a wonderful stay at this Holiday Inn Express Reno Airport by IHG! The staff were incredibly friendly and welcoming, making me feel right at home. The location is peaceful and safe, perfect for a relaxing getaway. The breakfast was fantastic, with plenty of delicious options to choose from. The hotel was also spotlessly clean, which really added to the comfort of my stay. Highly recommend!

Enjoyed our stay. Staff was accommodating to our needs. Breakfast was excellent.

Clean hotel with great amenities. Staff was very accommodating and helpful. The heater wasn’t working and the took care of it right away!

Friendly staff

Everyone was very nice

Checking in the lady at the desk was extremely rude, the room floor was wet and smelled like cigarette.

Very quiet and accomodated our needs

The property was convenient and near the airport but very limited dining options (a decent taco restaurant in a strip mall a couple blocks away though!). Grounds were clean and well cared for. It’s hard to rate location good or great beyond average just for those limitations. If you have a car, not a problem and staff even dropped us at the VA for a memorial. Exceptional staff.

The hotel lost electricity and they don’t have backup generators. No made sense. It is a holiday not a motel

Wonderful hotel, no complaints, but I chose “pay at property” option and believe I was overcharged. I was too tired to figure out why I have $100 more charged for room than hotel.com quoted me.

Helpful staff, clean room, great breakfast!

The hotel was very well kept and accomodations were excellent.

The surrounding area does not match up with the hotel. The hotel is clean. The rooms are clean. The breakfast is very good. The staff are very friendly and helpful. My only disappointment was the indoor pool was not heated.