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Holiday Inn Express and Suites Kalamazoo West by IHG
Hotels
8.2
/10
Very Good
650 reviews
What Guests Say About Their Stay
Karen
10.0
/ 10
The room was just marvelous. I love the sheets and then the breakfast was great and FLO, who took care of the breakfast and a coffee and all the food. She was wonderful.
Julie
10.0
/ 10
The breakfast was delicious and Flo was very accommodating to all our needs. She made sure we had everything we needed before closing up. Very friendly and efficient employee.
Jennifer
10.0
/ 10
Amanda was super friendly. Quick and easy check in. Very clean room and bathroom. Would stay here again.
In the Area
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1315 Westgate Drive, Kalamazoo County, Michigan, United States, 49009
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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What's around Holiday Inn Express and Suites Kalamazoo West by IHG
1315 Westgate Drive, Kalamazoo County, Michigan, United States, 49009
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Discover More About Holiday Inn Express and Suites Kalamazoo West by IHG
Location
Holiday Inn Express and Suites Kalamazoo West by IHG is a hotel in a good neighborhood, which is located at Kalamazoo County.
About Holiday Inn Express and Suites Kalamazoo West by IHG
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Holiday Inn Express and Suites Kalamazoo West by IHG is a wise choice for travelers visiting Kalamazoo County.
All facilities in Holiday Inn Express and Suites Kalamazoo West by IHG
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Hotel Services
- Laundry service
- Newspaper in lobby
- 24-hour Receptionist
- Concierge
Things to Do
- Indoor pool
- Pool sun loungers
General
- Banquet
- Parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Holiday Inn Express and Suites Kalamazoo West by IHG
Important Note
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
- Indoor pool
- Indoor pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Holiday Inn Express and Suites Kalamazoo West by IHG | 105 |
Number of floors in Holiday Inn Express and Suites Kalamazoo West by IHG | 4 |
Another facilities in Holiday Inn Express and Suites Kalamazoo West by IHG | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Meeting facilities |
Frequently asked question in Holiday Inn Express and Suites Kalamazoo West by IHG
What are available facilities at Holiday Inn Express and Suites Kalamazoo West by IHG?
There are top facilites at Holiday Inn Express and Suites Kalamazoo West by IHG such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn Express and Suites Kalamazoo West by IHG?
The standard check-in time at Holiday Inn Express and Suites Kalamazoo West by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Holiday Inn Express and Suites Kalamazoo West by IHG provide breakfast?
Yes, Holiday Inn Express and Suites Kalamazoo West by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Holiday Inn Express and Suites Kalamazoo West by IHG have?
Holiday Inn Express and Suites Kalamazoo West by IHG is a 2.5-star hotel.
How many floors does Holiday Inn Express and Suites Kalamazoo West by IHG have?
Holiday Inn Express and Suites Kalamazoo West by IHG has 4 floors.
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More Reviews from Other Guests in Holiday Inn Express and Suites Kalamazoo West by IHG
8.2
Very Good
From 650 reviews
Cleanliness
8.4
Room Comfort
8.6
Service and Facilites
8.4
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Traveler Reviews Holiday Inn Express and Suites Kalamazoo West by IHG
Number of reviews per page
20
40
Top reviews
Jamie
Business
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Never again. Stay in hotels a lot for work, have stayed here many times. When checking in (already booked 4 hours prior and prepaid), was told they cancelled my booking because they had no room. Complete joke, no call back or email, just wait till I show up to tell me. Booking thru 3rd party like this isn’t worth it
Richard
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lots of little things.
- When I checked into my room, I was informed that 3rd party (Expedia) failed to charge "new" convention center tax, so there was an additional charge.
- Dirty towels from prior occupant were left on the hook behind the door.
- Children <18 y.o. in the pool unsupervised at 9:30 p.m. Adults were outside smoking, when child ran up to inform them that one of them had thrown up in the pool.
- Carpet tiles in hallway not properly fitted, leaving gaps and exposing base floor.
- Peephole cover in room did not stay in place to cover peephole.
- Marks on wall near window and door where patchwork had been done. Poor repair and painting.
- No hair dryer in room/bathroom.
- USB plug next to bed was inoperative.
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Lyn
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very comfortable beds and pillows! Breakfast was delicious.
Shelby
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My stay was fairly good, however I checked out almost two weeks ago and have still not received my deposit back to my card. I called and spoke to the hotel and they said there was nothing they could do. Definitely something that needs to be corrected, very poor customer service to keep deposits instead of returning them.
Karen
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was just marvelous. I love the sheets and then the breakfast was great and FLO, who took care of the breakfast and a coffee and all the food. She was wonderful.
Verified traveler
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Front Desk was quick and gentle. Room which was 4th floor was not maintained at all.
Cleanliness was major issue floor carpet and headboard was stick and bad odour.
Bathtub was chipped and dirty.
Richard
Business
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
While traveling late into the night to assist with electricity restoration after storms our room which we had reserved and had confirmed was given away and cancelled due to overbooking. I will look for any other options in the future
James
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff friendly and helpful. Very clean thanks!!
Jeremiah
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Breakfast is great and the property is clean and quiet
Joseph
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very nice staff. Good breakfast with attentive staff. Room was worn.
Rhea
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I booked a hotel room in December for the following April. When we arrived at the hotel for our stay we were told we did not have a room because we booked through Expedia. We were given an "economy" room which consisted of a door that did not lock, a broken phone, alarm clock, air conditioner, tv and bathroom door lock. It was fairly clean, but not what I had paid for and/or expected upon arrival. We stayed for two nights and the room was not cleaned in between the two nights.
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Chris
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Showed up and there was no availability. They said dont use expedia next time and sent me on my way.
Verified traveler
Friends and Family
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The hotel itself is what you would expect from a Holiday Inn - clean, but no bells and whistles. Unfortunately, our room did not have a working a/c unit and we asked for maintenance to service the issue or to be moved to another room (we have a baby that would not handle those warm temps well). They were unable to accomodate because they were overbooked. So, we moved hotels. The service was not terrible, it was clear though that the staff was unprepared for issues associated with the overbooking.
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Julie
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The breakfast was delicious and Flo was very accommodating to all our needs. She made sure we had everything we needed before closing up. Very friendly and efficient employee.
Carl
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Clean quiet place to stay. Friendly staff. Flo in the kitchen was nice.
David
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Everything was clean and in order as expected. I slept well with minimal noise from other rooms, hallways, etc.
Two improvements I would suggest: ditch the long goofy chaise lounge chair in the room and do the kind of wing back chair with ottoman they have at the regular Holiday Inns. It's much more comfortable, practical, etc.
Also: Get a bigger television. Express has about 40 inch and regular Holiday Inns have 50s. Just a thought. Also, the tv is not square with the bed. It's off to the left. No biggie but seems silly.
And one more: the safety light thing that's in the ceiling. This thing is blinking all night! What the heck? It's 2025. You can't get a safety product that meets code and doesn't blink green light all night, pulsating?
Other than that a great place to stay. They're very consistent and the rooms are laid out well for the most part. Thank you.
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Emmalee
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Hotel is overall clean and the staff that checked us in were very friendly and helpful.
There were only two tv channels despite having ~20 cable channels available. Our door had a gap in it and we could see a little bit of the hallway - it seemed to lock perfectly fine. There is paint missing, or poorly patched, on the walls and the light fixtures by the bed were just lightbulbs, no covers. Other patrons were smoking in their rooms, the hallway had a very strong odor because of it. Overall, lack luster considering the price to some of the nicer hotels in town.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hotel is really nice with really nice staff. The only thing that was not up to par was the pol area. There were no clean towels, the floor was really dirty and the pool looked really foggy. Other than that everything was great.
Dan
Business
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Thanks again for the stay - good safe area of Kala and the hotel seemed new. No issues with the room or the stay and well lit parking lot
LILLIAN
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Perfect!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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