Home2 Suites by Hilton Kalamazoo Downtown

First time staying here. The staff was very helpful and everyone was kind to my children.

Area is sketchy

I went on a business trip with my husband and a co worker. The room was spacious and comfortable. The shower could've been cleaned a little better but over all, it was a nice stay. Easy to access the parking garage. I would stay here again and recommend.

Just like every other city, high homeless population in area

New, well appointed suites with door that closes to the bedroom. Good for families

It was a great stay as always! Friendly staff, clean and comfortable room.

Room was clean and spacious. Staff was helpful and friendly!

Parking was a little confusing because you had to walk through a different hotel through the skywalk to find your way to the hotel.

Property was clean. The room it self could have been cleaned better. Staff was helping. Unfortunately parking was $20 each night and every time you left the property and came back. You had to pay the parking structure machine. Breakfast was free and pretty good. Variety of options. Overall it wasn’t a bad stay for the price and many things within walking distance.

My dance troupe and I stayed here over the weekend as we had a performance in the area. Check in went well, first impression was good. Room was great until we pulled out the sofa bed. We grabbed the extra sheet, blankets and pillows, there were bloodstains on the pillows. Went down to desk to get pillows, ot was going to take them a minute to find them. Went to bar for a drink and waited. Went back to desk, the night shift person was sleeping and wasnt able to be woke up so we went on a journey to find our own. Next morning, i went down to breakfast at 7am, when the sign stated breakfast started. After 20 minutes i asked the front desk when breakfast would be and they had no idea and shrugged her shoulders.40 minutes later, they were finally ready and opened breakfast. I went to make a waffle and noticed the waffle irons were very dirty. Assuming the crustiness was from day befores breakfast because they just opened the curtain to serve. I was starving and decided to make one anyways.i was told i had to wait a few more minutes. I told the lady i had already been waiting 40 minutes so ill go elsewhere. Went back to my room, went to get a glass, dirty. Silverware, dirty. Cleanliness is an issue here. Will not return.

Breakfast was mediocre

Weird odor in room

It was a nice place

Very clean, comfortable beds, walking distance to all we wanted to do

NA

We arrived on Friday evening. It was a bit loud with a wrestling tournament and only one elevator working. Impossible to get hot water out of the sink in bathroom. And there was no extra toilet paper - only what was on the holder. Called to get a roll and I had to go down and get it myself :) We have always stayed on the Hilton side. This was a first on the Home2Suites. Property is in a favorable location.

Huge spacious room very clean and everyone we spoke to were just so nice!! Would stay here again.

Good location. Convenient place to stay.

Friendly and helpful

Breakfast could have been better. As great as everything is at this property, Breakfast was a real let down.